Question about HP Pavilion dv5020us Notebook

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Acrobat Reader 8.1.1 cannot be uninstalled

I updated Acrobat Reader to 8.1.2 but had to roll my computer back 1 week for other issues. It now shows Acrobat Reader 8.1.1 twice in my install/remove program list (Windows XP SP2) and I can't uninstall program and can't update to 8.2.2. Also, the shortcut on my desktop opens the program but the icon on the menu bar does not.

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  • tphipps2 Feb 23, 2008

    Actually, I found the solution here:

    http://kb.adobe.com/selfservice/viewCont...



    Solution: Use the MSICuu2 utility to remove Acrobat and reinstall with the updates.



    The Microsoft Windows Installer Cleanup Utility removes enough information from the registry to reinstall Acrobat and restore the missing registry keys.

    Warning: The Microsoft Windows Installer Clean Up utility only removes registry entries read by the windows installer. Files and other registry entries for the application are not removed by this utility and could cause inadvertent effects on the system if not removed. If you use this utility, you may have to reinstall other programs that use MSI (Microsoft installer). Caution is advised. Read information about the utility on the Microsoft website at http://support.microsoft.com/default.asp... .

    1. Download and install the Windows Install Clean Up utility.

    a. Visit the Microsoft website at http://support.microsoft.com/kb/290301/e... .

    b. Click the Download The Windows Installer Cleanup Utility Package Now" link in the More Information section.

    c. Save the utility to your desktop.

    d. Double-click msicuu2.exe and follow the onscreen instructions to install.

    2. Choose Start > Program > Windows Install Clean Up to start the Windows Install Clean Up utility.

    3. Select the current version of Acrobat or Adobe Reader and choose Remove.

    4. Reinstall Acrobat or Adobe Reader.

  • nickele Sep 23, 2008

    in installing acrobat 9, i did not have v8.1.2 being updated to v9, so i tried uninstalling v8.1.2, afterwards i deleted the acrobat folder from the Program Files on C. going back to the control panel, i cld still see v8.1.2 in the list of programs. i have tried uninstalling with the look up to the installation file but i have an error "Error applying transforms. Verify that the specified transform paths are valid". help i have essential files in pdf i wish to read.

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Actually, I found the solution here:
http://kb.adobe.com/selfservice/viewContent.do?externalId=332773&sliceId=1

Solution: Use the MSICuu2 utility to remove Acrobat and reinstall with the updates.

The Microsoft Windows Installer Cleanup Utility removes enough information from the registry to reinstall Acrobat and restore the missing registry keys.
Warning: The Microsoft Windows Installer Clean Up utility only removes registry entries read by the windows installer. Files and other registry entries for the application are not removed by this utility and could cause inadvertent effects on the system if not removed. If you use this utility, you may have to reinstall other programs that use MSI (Microsoft installer). Caution is advised. Read information about the utility on the Microsoft website at http://support.microsoft.com/default.aspx?scid=kb;en-us;290301 .
1. Download and install the Windows Install Clean Up utility.
a. Visit the Microsoft website at http://support.microsoft.com/kb/290301/en-us .
b. Click the Download The Windows Installer Cleanup Utility Package Now" link in the More Information section.
c. Save the utility to your desktop.
d. Double-click msicuu2.exe and follow the onscreen instructions to install.
2. Choose Start > Program > Windows Install Clean Up to start the Windows Install Clean Up utility.
3. Select the current version of Acrobat or Adobe Reader and choose Remove.
4. Reinstall Acrobat or Adobe Reader.

Posted on Feb 23, 2008

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Ok..go to control panel, and remove ALL of the Adobe reader products, and start again.

got backup for that HP?

Posted on Feb 20, 2008

3 Suggested Answers

mailtoravi
  • 186 Answers

SOURCE: desktop icon becomes bigger

If you are not comfirtable with any Application, you can uninstall it from Programs and Features option in the Control Panel..
Open Control Panel and double click on the Programs and Features icon.
This will list you the programs that are installed in the Notebook.
Select the one you want to uninstall and click on the Uninstall button.
Additionally, you can use third party Uninstaller applications like Revo Uninstaller by clicking here
Hope this helps....

Posted on Nov 04, 2008

nonontech
  • 4737 Answers

SOURCE: No Adobe Acrobat Reader anymore

Don't worry, try uninstalling it using uninstall program like "ccleaner". You can easily uninstall it and again reinstall the adobe reader. If you still have the same problem, use this Foxit reader as an alternative for the time being if in case, you need to read the pdf file immediately. Good luck. Thanks for using FixYa.

Posted on Jun 07, 2010

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
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Posted on Jan 02, 2017

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This issue could be due to corrupt wireless drivers or corrupt BIOS settings or hardware malfunction of the wireless card. To isolate the issue, perform the steps provided below.

NOTE: If your notebook model is HP Pavilion DV6449US PC Notebook, then only perform the below steps. If your notebook model is different, then I recommend you to not to update BIOS and install the wireless.

Step 1: Uninstall and reinstall wireless drivers
Please follow the steps listed below to uninstall the wireless drivers from the notebook:
1. Click Start.
2. Type Device Manager in the Start Search box,
3. Click Device Manager from the results list to open Device Manager window. .
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Follow the instructions on the Startup Wizard.
Now download and install the latest drivers for the Wireless network adapter from the web link provided below:
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NOTE: Clicking the link may give an error indicating it is invalid.
Copy and paste the entire link in a new browser window.
Installation Instructions:
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2. Execute the downloaded file and follow the on-screen instructions.

Step 2: Update BIOS

Download and install BIOS update on the notebook from the web link provided below.

ftp://ftp.hp.com/pub/softpaq/sp42501-43000/sp42854.exe

NOTE: Clicking the link may give an error indicating it is invalid.
Copy and paste the entire link in a new browser window.
Installation Instructions:
1. Download the Softpaq .EXE file to a directory on your hard drive.
2. Execute the downloaded file and follow the on-screen instructions.

If the issue persists even after performing the above steps, then I recommend you to remove and reseat the wireless network adapter of the notebook and then check for the issue. To do this, you can refer the service manual provided below:

http://h10032.www1.hp.com/ctg/Manual/c01035677.pdf

Refer page no: 135 & 136
NOTE: PDF manuals require the Adobe Acrobat Reader for viewing and printing.
Now check for the issue with the wireless light indicator. If the issue persists, then it is clear that the issue is due to hardware malfunction of the wireless network adapter on the notebook and it requires a detailed onsite diagnosis by a service technician.

I hope the information provided would be helpful to resolve the issue with your notebook.

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1 Answer

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