Question about HP DeskJet 3650 InkJet Printer

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The printer says there is a paper jam and it won't print, but there is no paper inside. and when it turns on, it makes a loud screeching sound

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  • 73 Answers

The sensor of the paper is broken

Posted on Feb 04, 2010

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SOURCE: 13.20.00 Jam in top cover area, no jam

pull your fuser out and you will find the jam and reason for the noise. it is pulled from the rear 2 covers and 2 screws

Posted on Jun 23, 2009

  • 87 Answers

SOURCE: the printer makes a loud screeching noise when it

Sounds like the pickup roller is shiny, that will cause the squeal and it won't pull the paper giving a jam (may not be jammed, but it gives a jam when paper doesnt pass a sensor in a certain time). Also the 2100, 2200 and 2300 machines are prone to a problem with sticking solenoid(s). There is a solenoid for tray 1 and one for tray 2. Requires tearing the machine down on the right side to get to the solenoids but easy to fix. It usually occurs when the printer gets to a certain age, the pad on the body of the solenoid that is there to quiet the clack of the solenoid gets gooey, the cheap adhesive and pad break down in the normal atmospheric ozones. This causes the solenoid to stay engaged longer (or permanently) than it should. Instead of the moving lever of the solenoid releasing when power is taken away from the coil it sticks then eventually releases when the goo lets go. Once you get to the solenoids, you take one out at a time, carefully remove the spring then the flap. Clean the top of the coil body with lighter fluid till bare metal then the same with the underside of the flap. If you want to supress noise put a pad of good quality (3M/Scotch is best) electrical tape in place of the original pad on the coil body. Then put the flap and spring back, put the solenoid back in place and do the other the same way and reassemble the machine.

Service manual you will need, and can get for free download at feedroller.com - look down the left nav bar near the bottom for manuals. Go to HP then look in the laserjet area. Alternately you can do an instant download for a few dollars at justmanuals.com

Be very careful of how you do the release locks that hold the pickup roller. Take the toner out of the machine, remove tray 2 and flip the unit upside down on it's top and it will be easier to work with. Be sure of the position of the paper level lever to the left (as you look down at the upside down printer) of the pickup roller when you put things back. Pickup roller can be gotten from a number of sources for under $5

Posted on Jul 16, 2010

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My epson cx3200 says paper jam, I dont see any paper jamed, when i press the button to say ive cleared it,it then runs a sheet of paper through it and says paper jam again, surely if there was a paper jam...


Paper jams can be tricky to solve. The paper is usually stuck inside the printer mechanism so even if there is no visible paper jam, you will still get the paper jam error. Try this:

1. Turn off your printer
2. Open all trays and remove any paper stuck there
3. Locate the button to open the printer, open it and remove any paper stuck there also.
4. Repeate the above step for all buttons that you can find to access the inside of the printer
5. Close all doors and put back all trays
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13.20.00 Jam in top cover area, no jam


pull your fuser out and you will find the jam and reason for the noise. it is pulled from the rear 2 covers and 2 screws

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please try this

  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

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Printer says it has a paper jam even after it has been cleared


The screeching sound is caused when the print head reaches the end of its travel and hits the paper jam which you cannot see using the suggested jam-clearing steps. So

1. unplug the printer
2. lift the cover so the blue support on the left holds the cover up
3. plug in the printer, watch the printer head move
4. after it stops, gently move the printer head toward the middle and look at the far ends of travel. you should find the cause(s) of the jam up against the sides of the printer. remove with needle-nose pliers.
5. replace cover, plug in the machine. it will go through a cleaning or 2, but it should be ready to go after that

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If this printer has the duplexor feature there is a plate just above the paper tray and the paper may be stuck in there. Pull out the paper tray and look for a sorta blue button on the top right side inside of the printer. Push that button and the duplexor tray will drop down and that is where the paper may be hiding.

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Ok, it is good you checked for paper jams. I need you to look inside the unit where the paper roller is on both sides and see if both sides look even and the same. It still sounds like a jam to me, and this would definitely create a loud sound as your unit is trying to print for you and the mechanism will keep trying to turn even if it can't. Something may snap or break if there is a jam so make extra extra sure you check every nook and cranny as jams can be so very tiny. I found a piece the size of a matstick width in mine that my toddler had posted in it, and it was caught in the paper roller teeth inside the unit. When you open your printer, does the cartridge holder roll by itself to the left or stay still??? Take out the toner cartridge and thoroughly clean inside with solution and replace.

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Screeching sound


If you haven't already done so, look into the printer roller areas, and look for a piece of paper stuck somewhere, or maybe a paperclip or other foreign object which has found it's way into the mechanicals. Also, check the printhead assembly for free movement.

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