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Drying humming but drum will not turn - Kenmore 63942 Dryer

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The humming is from the motor,try turning the drum by hand,if you can turn the drum the motor is bad, it might start after you spin the drum but it will stop again,if you can't turn it the belt could be locked up on something or something is stuck in the blower wheel located underneath the lint filter,you might have to remove the duct that the lint filter slides into to get at whatever might be stuck in the wheel.

Posted on Feb 06, 2010

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Posted on Jan 02, 2017

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Check to see if you can spin the drum fairly easy. Also, try to leave the door open, hold the door switch in, and then start the dryer and give the drum a spin to see if it starts.

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Hello Deborah, it could be a number of things, First the belt, usually if you hear a humming and the drum isn't turning, Its a broken or slipped belt, the hum you hear is the motor turning, But with no belt the drum can't turn other things that can go wrong and cause this are the safety switch located by the dryer door has failed, or a thermostat located in the rear of the machine is bad or stuck if you feel you can check these things , thats cool, just let me know you want to give it a try ,

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My dryer wont start. When i turn the button to start it, it hums but wont run.


something is jamming the drum of the dryer from turning... remove the casing and take a closer look. There may also have been something recently dried which may have come out and jammed the dryer drum. Try hand turning the dryer drum to see... it should freely revolve at least a little bit
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If you hear the motor humming and not starting at all it most likely has a severe friction problem with the drum or motor. It could possibly have some type of garment jamming the blower wheel preventing the motor from starting too.

Open the dryer door and manually rotate the dryer drum counter clockwise (CCW). It should take very little effort to rotate the drum. If it's hard to rotate that could explain why the motor hums instead of starting up. If it turns freely, shut the door and see if will start. If it still hums and not start it may have bad motor or a low voltage supply to the motor.

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1 Answer

Today our dryer quit drying. It hums but is not tumbling.


Dryers are belt driven. Something has locked the drum or motor, and that is why you hear the humming sound. With the dryer turned off, reach inside the drum and try to turn it. It should turn pretty freely. There will always be some drag. If you need a lot of effort to turn the drum, then it is time to investigate what is causing the drag. Probably, something has gotten wedged between the drum and the front wall of the dryer.

If you cannot find anything there, then it could be helpful to remove the outer shell from the dryer and investigate further to find the source of the drag. This requires some mechanical skill, so think carefully if you want to try it or call a service company or simply replace the dryer. A used dryer can cost $100 or less.

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Possibly the belt assembly. if you open the door and try to turn the drum does it turn with a little resistance, noises? this model has rollers, pulley, and a four groove belt 92 1/4" , sometimes the pulley sticks after yrs of use, belts wear, drum misaligns. the humming should be the motor trying to work.

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