Question about Canon PIXMA MX700 All-In-One InkJet Printer

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Error 6a80 There is an error showing "Error Code 6a80" tells me to turn it off then on did this. Still showing the error message?

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  • timco2 Feb 21, 2008

    I have exactly the same problem, the very first time I used thing thing.

  • teo83 Apr 05, 2008

    Exactly same problem!
    Printer: Canon Pixma MP520

    At first print (test page of Windows), it print very bad, and after that the printhead is locked!

    i think i must call Warranty services.

    Sorry for my english!

    Bye ;)

  • Anonymous Apr 16, 2008

    I've been using this printer for over a month without issue. Just received the 6a80 Error. Shut off the printer like said, still have the error message.

  • Anonymous Apr 26, 2008

    same problem, not yet solved. I think it occurred following a paper jam

  • Anonymous May 09, 2008

    Been using this printer just fine, had a paper jam and then got this error, unplugged it, turned it back on and same thing.  Any suggestions?

  • Anonymous Jun 03, 2008

    It is after a paper jam, looks like other people, I don't know

  • Anonymous Jun 08, 2008

    6A80 error reading after paper jam on MX-700, turned of unpluged and then turned back on with same error displaying. it seems the print head is locked in one position.

  • lbsj1 Aug 29, 2008

    I just got this printer, haven't even used it yet, and I have this error and can't get rid of it. Needless to say, I'm ready to toss this thing in the freeway.


  • cb66561 Oct 08, 2008

    After incorrectly reporting the paper tray as empty, machine displayed Error 6a80. Tried turning off and on, unplugging. When scanner tray is open printhead does not move so cant follow suggested fix posted sep 09

  • Anonymous Nov 12, 2008

    I have the dame problem, cleaned everything, plugged it off and on, still the same problem... :-(((((

  • Eva Belize Nov 12, 2008

    I have the same problem, cleaned everything, plugged off and on, still the same..... :-(((( Who can help?

  • Anonymous Nov 15, 2008

    new Canon MP620 first power on error 6A80!!

  • BlancheNeige Dec 04, 2008

    I have the same problem. Have tried opening and closing everything, there's definitely no paper jammed. I've only had the printer for 2 weeks.

  • Anonymous Jan 26, 2009

    Same problem

  • Anonymous Mar 08, 2009

    I have he same problem, open the scannere, check the rolls, un plug al wires and nothing happen, what can I do ?????????????

  • sweetheart63 Apr 05, 2009

    I have a Canon MX700 an just got a 6A80 error. I turned off the printer and then back on and got a 6502 error. Plz help

  • Anonymous May 08, 2009

    I cant get the printhead to move when i lift up the scanner cover

  • Neil McKill
    Neil McKill Jun 09, 2010

    I have a Canon MP520 with this same error. When the scanning unit cover is raised and the print head unit is stuck on the left, look in the vacated area to the right, in particular the small black sponge where the head normally parks, push back the sponge head(s) with a small tweezer or screwdriver. Sometimes the sponge mechanism locks forward, so pushing it back will often correct the issue.

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Error 6A80

I had this error and a Canon engineer showed me how to deal with this.

Basically there is an "App Sensor" which is reporting the issue in my case the problem was with the "Purge unit".

(a) Left up the cover to reveal the ink cartridges
(b) Move the ink / print head to the left hand side
(c) Look to the right under the flap where the ink would sit when printer is powered off
(d) underneath there is something in white that is flat - this is called a wiper.
(e) push this wiper with your fingers - pushing in the direction toward the front of the printer - you may need to do this a few times.
(f) power off and then power on (using button on the front and NOT by pulling the power out of the back)

Hopefully error should go after you attempt this a few times!


Posted on Jun 17, 2010

  • 5 more comments 
  • bschlein Aug 12, 2011

    My husband's printer (just like mine) started doing this *6A80 code at his home office so he took mine! SOOOOO, I found the solution from this post and guess what it, it worked, fixed in five minutes, and he said he was going to buy a new printer - ha! I told him to just give me the $300!!! It is working fine now!

  • gabrielf Aug 12, 2011

    Really pleased to hear it worked. I don't know why this solution does not go on top.

  • Sally Garrett Nov 30, 2011

    Thank you so much! I opened the cover and when I moved the printer head, there was a small piece of paper that was preventing the wiper from moving back into position. As stated below, there is a black "button" that has a spring on it in front of the wiper - I pushed that down and pulled the wiper forward, removed the paper, then pushed the wiper BACK into place and the black button sprang back into place. Turned printer off then on and voila, fixed!! Thanks again!

  • Mary B Aug 28, 2012

    Thanks! After 30 minutes of cleaning, and with my hands covered in ink, I finally pushed on the right thing - printer is working! Thank you!

  • wdmackenzie
    wdmackenzie Dec 11, 2012

    This worked for me too. With the aid of a torch I saw a treasury tag had fallen into the slider mechanism which was preventing it from moving back and forth. I pulled the slider forward, pulled out the treasury tag, then pushed the slider back, turned the printer on again and was back in business. Thank you!

  • wdmackenzie
    wdmackenzie Dec 11, 2012

    Yes worked for me too. I had a treasury tag (!) stuck in the slider mechanism which was stopping it from moving back. Removed tag, pushed slider back, turned printer on and everything was fine again. Thank you!

  • Marie Richards Ellis
    Marie Richards Ellis Feb 04, 2013

    Did not find anything obstructing movement, but the second time I pushed the slider back, turned printer on and it worked!

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I had this issue as well. i fixed it by moving the print cartridges to the far left, and on the far right there is a little white plastic tab that is spring loaded. i just puched this tab towards the front of the printer and realised it has jammed on me. after doing this i closed the lid and restarted the unit. worked straight away no more issues

Posted on Apr 30, 2010

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We just bought this printer and got the same error message you all reported when we first turned it on - my boyfriend randomly managed to solve it by opening the front a rear paper draws, opening the scanner lid and the powering it up again, after various wiring and clunking noises it worked! Hope this helps some of you solve your problem too!

Posted on Nov 20, 2008

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Same problem with a Canon MP540 fresh from the box. Turned out to be the print head unit was not returning fully to the home position ie extreme right. My Fix : When the scanning unit cover is raised the print head unit moves left for access, look in the vacated area to the right, in particular the small black sponge where the head normally parks. I found a small spring jammed in beside the sponge, removed it and all is well. Don't know what the spring was meant to do but everything is working fine without it.On the MP540 the head unit now glows red, presumably meaning all is well...

Posted on Mar 18, 2009

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Left in the printer there is an ink pad that is not sitting properly. Push it down and the white thing backwards. now it should be working good.

Posted on Apr 16, 2010

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I tried Nighthaze's solution, and that solved it exactly. I started up the printer, waited till the error popped up, then carefully pushed the printhead to the side. I then took the end of a ball point pen (no, not the business end, the blunt, non-writing end), and pushed down the frame of the sponge on the right side of the printer. It dropped back into place. After I turned the printer off, then on again, it started up just fine.

Posted on Oct 06, 2010

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I had the problem on a PM630 with error 6A80: I just solved the Problem, there was a part of a paper below the print head unit on the right side.
After removing the particle the printer was working properly.
Helpful was the above:
Best Solution posted on Sep 09, 2008

Posted on Feb 25, 2010

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Its A tear down Boys There is a small white plastic guide behind the print head housing that is out of place.But you have to tear down to get to it. Takes about hour and stress level 9

Posted on Mar 14, 2010

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Here's a step by step solution

http://expert-technical-support-advisor.blogspot.com/

Posted on Dec 08, 2008

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Hi,

I'm reparing printers. So, if you get this error after a paper jam, probably that paper was ripped inside, and one pice is stucked somewhere on a sensor. Usualy is the purge unit that clean up the print head, and it's located inside on the right side (printhead parking place).

Take a torch, lift up the scanner unit, with the unit ON, wait for the print head to come in the middle, move it to left to make more room, and check the right side, inside the unit.


Good luck !

Paul Enache - Edmonton, Alberta, Canada.

Posted on Sep 09, 2008

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  • phripley Jan 15, 2011

    This worked great for me! Thanks!!! Except I used a flashlight instead of a torch.

    :-)

  • h0ney Sep 22, 2011

    Thanks! Worked great for me!

  • Michael Martin Nov 27, 2011

    Thank you Paul, that could not have worked out better. This was one of the VERY few times I've experienced an internet answer working out so well.

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I also got this error, but there was no paper ripped inside. I had to completely disassemble the printer to find out that there was a problem with the vacuum device which is responsible for exhausting waste ink. It was only a little tube blocked with waste ink.

Posted on Mar 15, 2010

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I had this error. I read all the previous solutions. My ink cartridge was not going all the way to the right. I found a torn piece of paper on the far right and a piece of tape that had not come all the way off the last ink cartridge I replaced. I think this error code comes up whenever the ink cartridge carrier gets jammed up on something.

Posted on Jun 03, 2010

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sodeep
  • 3267 Answers

SOURCE: My printer Canon PIXMA MX860 suddenly began

6A80 is a purge unit error, the purge unit is the cleaning assembly on the right where the printhead parks when shut down. If you can move the carriage out of the corner, use a flashlight and see if there are paper scraps or the like keeping the purge assembly from moving freely.

Posted on Jan 03, 2011

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1 Answer

Hi, I have a "dead"


APP position error or Error Code 6A80
Condition: An error occurred in the APP motor.
Problems and Solutions:
  • Check for foreign material or paper debris around the purge drive system unit
    - remove foreign material.
  • Check for foreign material or paper debris around the ASF unit
    - remove foreign material.
  • If other solution fail, replace one off the following part
    - Purge drive system unit
    - Logic board
for more info visit: http://pcmediks.blogspot.com

Dec 28, 2010 | Canon Pixma MP450 All-In-One InkJet...

1 Answer

I have a Canon MP550 and after pressing ON button in few seconfs appeares message: ERROR CODE 6A80


[6A80] & Light Blinking 12 times = APP Position Error. An error occurred in the APP motor. Maybe foreign material or paper debris around the PURGE UNIT (at the printer most right hand side) or Auto Sheet Feed area.

May 24, 2010 | Canon PIXMA MX700 All-In-One InkJet...

1 Answer

Error Code 6A80 on the Canon MX700


Supply Guy,
Here is the solution.
I am going to describe 4 buttons on your printer. Then, I will tell you what to do with these buttons to resolve this error.
1. Look for the Black & White selection button (large white button w/ black diamond on it).
2. Look for small pink button (bottom left corner of your printer control panel).
3. Look for the OK button (big button in middle).
4. Look for the On/Off button (top left).

OK - here we go. With the printer turned off, do this:
1. Using four fingers, one on each of the four buttons, press them all and hold them down for 10 seconds.
2. Release the On/Off button - but keep holding the other 3.
3. After a few more seconds the printer will turn on. When it does this, you can release the other three buttons.

So, to summarize, you press all 4 buttons for 10 seconds, release the power button and wait for the printer to turn on. After it is on, let go the other 3.

Your error message should go away. If you don't hold the buttons all down simultaneously, the printer could go into Fax mode; just turn it off and try again.



Dec 24, 2009 | Canon PIXMA MX700 All-In-One InkJet...

2 Answers

What does 6A60 error message indicate and how do I resolve on my Canon MX700 all in one machine.


6A60 error is an APP (Application Printer) position error. It means that an error has occurred when the motor was running during the purging operation on start up.Check the sheet feeder and purge unit.Sometimes pieces of paper stuck in purge unit.

Thank you!

Nov 02, 2009 | Canon PIXMA MX700 All-In-One InkJet...

2 Answers

Service Error 6A80


That error says there is something jammed in either the purge assembly or the sheet feeder on the back not able to turn. The purge assembly is on the right where the printhead parks for cleaning.

Oct 29, 2009 | Canon PIXMA MP600 all-In-One InkJet...

1 Answer

I have a Canon, Pixma MP520 and an error message is coming up 6A80 Printer error has accurred. Turn off power then back on again. If problems persist, see the manual. I can't seem to fix it, can you help


Put the colors out of the printer and do it on and off a few times and put the colors back in and a few times on and off again, that was working on my 6a80 problem.

Greetings Pieter.

Oct 19, 2008 | Printers & Copiers

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