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Screen is frozen with only apple logo showing. I have the current updates from itunes installed already.

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  • cbsingletary Feb 04, 2010

    Apple I touch 8gb silver

  • cbsingletary Feb 04, 2010

    My apple i touch has a frozen screen. There is an apple logo in the middle. I have the most recent version of itunes installed and have tried i tunes help suggestions without resolving the problem.

  • cbsingletary Feb 04, 2010

    apple i touch 8gb

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What is this device, apple what?

Posted on Feb 04, 2010

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  • yadayada
    yadayada Feb 04, 2010

    apple what?

  • yadayada
    yadayada Feb 04, 2010

    u will need to do a rest, here is how that is done



    make sure the device is turned off then:



    To turn on
    Press and hold the Sleep/Wake button until the Apple logo appears.

    To turn completely off

  • yadayada
    yadayada Feb 04, 2010

    that is reset, not rest

  • yadayada
    yadayada Feb 04, 2010

    u have the info to reset this, do so and let me knoiw what happens. if that fixes it please give me a Helpful rating, thanks

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Posted on Jan 02, 2017

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1 Answer

My iPhone 5 was frozen. I forced a shut down and now cannot sign back in. When I touch the numbers, the phone does not read it.


Hello,
Try to restart the iPhone: Press and hold both power button and home button together until iPhone turns off and starts again (Apple logo appear on white screen). Release both buttons when you see the Apple logo. Let the phone boot up. It should be ok. If not,

You can update/restore your iPhone using iTunes installed on a Mac or Windows computer.

Steps to follow:
1. Please turn off the phone.
2. Press and hold the home button and connect the USB charging cable to your phone and to Mac/PC running iTunes.
3. When iTunes connect logo appear on iPhone screen, release the home button.
4. iTunes will detect your phone and prompt you to update/restore your phone.
5. Click on update.
6. Let iTunes download and install iOS update on your phone. It will prompt you once finished.

If the update is failed, iTunes will prompt you to restore (this process will erase all data from your iPhone), select restore and wait to finish.

After restore process is done, you may restore your iPhone backup (if you have backed up your iPhone before).

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Will not leave apple logo


Sometimes a iPod malfunction occurs that results in the Apple logo freezing on the screen of the iPod. When this happens, toggling the Hold switch or resetting the iPod typically resolves the problem. If following the manufacturer's instructions on resetting the device fails to get a response from your iPod, however, you must troubleshoot other potential solutions. In addition, taking the time to find the cause of the problem can help you prevent a recurrence of the issue.

Battery Allowing the battery to discharge completely may unlock an iPod stuck on the Apple logo. To drain the battery, leave the iPod with the Apple logo on the screen and place it in a drawer or in another safe place. Do not attempt to use the iPod until the battery drains and the screen goes black. This may take a day or more depending on the current level of battery charge. Once the battery drains, connect the iPod to your computer or to the wall outlet using an AC adapter and charge the battery completely before turning on the device. b> Restore If the iPod remains frozen on the Apple logo after draining and recharging the battery, you may need to restore the device to original factory settings. Unfortunately, this results in the loss of all data and media files stored on the iPod. Restoring the iPod, however, does not delete the files stored in the iTunes library, so you can still get your data back onto the iPod. Follow the specific instructions for your iPod model when restoring the device. Upgrade Software Problems with the version of software installed on your iPod may cause the device to freeze. Upgrading the software may resolve the problem because the updates released by Apple often include both bug fixes and software enhancements. In addition, installing the current release of the iTunes software also may resolve the freezing problem experienced by your iPod. File Corruption Often, a corrupt file can cause your iPod to fail. If you notice that the problem recurs after playing a specific song or video, then delete that file from your iPod. If the problem occurs again after synchronizing with iTunes, delete the file from your iTunes library. Then import the original file into iTunes again or re-download the file. Typically, if a corrupted file is behind the iPod freezing, a reset temporarily restores functionality until the problematic file plays again. b> App Overload Installing apps on your iPod touch can give you more than just fun or informative software. Running too many memory-intensive apps at one time can overwhelm the device and cause your iPod touch to freeze. A single problematic app may have the same effect. Limiting the number of apps running at one time or removing troublesome apps may resolve this problem.

b>

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My son updated my 2g ipod touch on his (older?) computer. It is frozen now & won't go past a screen w/the itunes symbol & the usb plug. It will not restore. I have uninstalled & reinstalled...


  • This isn't an iTunes problem. While the iPod is displaying this logo, you need to plug it in to a computer that has iTunes open beforehand.
  • Try using another computer with iTunes installed, or another USB cable for the iPod. Try to restart by holding the sleep and home buttons for about 10 seconds.
  • If this still doesn't work, take the iPod to your local Apple store, where they can check for any hardware problems that may have occurred.

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My jailbroken iphone2G screen shows only logo of itunes & usb cabel photo after i downloaded itunes 10 & created fake a/c on itunes. it can recognise but can't restore & update. I have cydia...


hi i am too from india just 14 years old press the sleep button and home button simultaneously for abou 10 to 15 sec the your device will show you the apple logo wait for 5 to 10 mins and now you can restore make sure you first connect your device and then reboot or maybe itunes is taking that much time because your firmware is old to be updated

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The apple logo on my iphone is frozen. iphone 3gs


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You just need to reset it, hold down the middle button and the "Menu" button for about 7-8 seconds or until you see the Apple logo.
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if itunes recognizes the phone use the restore option if not you need to perform a force recovery mode. to do this hold power and home screen buttons until the screen resets when it does keep holding the home screen button and plug in the phone to the computer after a few seconds itunes should see a phone in recovery mode and force you to do a restore. if that does not work you might have a hardware problem and will need to go to a store.

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Ipod touch frozen on Itune connection


Per the first Google result for "reset ipod touch", http://www.mydigitallife.info/2007/10/04/how-to-reset-iphone-and-ipod-touch-hard-reset-or-reboot/ says:

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