Question about Lexmark X5470 All-In-One InkJet Printer

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Lexmark 5400 incoming faxes.

My Lexmark answers the incoming fax call but then hangs up when it should be receiving. The incomiing fax does not even register on the fax log! Has anyone else had this problem?

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Hi,
Here is a link on how to update the firmware of your printer to resolve this type and other type of problems using the fax capability of this printer.

http://bit.ly/c4v1jS

Posted on Feb 09, 2010

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Hp officejet 6500 instructions for receiving a fax? Thanks


You can receive faxes automatically or manually. If you turn off the Auto Answer option, you must receive faxes manually. If you turn on the Auto Answer option (the default setting), the device automatically answers incoming calls and receives faxes after the number of rings that are specified by the Rings to Answer setting. (The default Rings to Answer setting is five rings.)
If you receive a legal-size fax and the device is not currently set to use legal-size paper, the device reduces the fax so that it fits on the paper that is loaded. If you have disabled the Automatic Reduction feature, the device prints the fax on two pages.
NOTE: If you are copying a document when a fax arrives, the fax is stored in the
device memory until the copying finishes. This can reduce the number of fax pages stored in memory.
This section contains the following topics:
• Receive a fax manually
• Set up backup fax reception
• Reprint received faxes from memory
• Poll to receive a fax
• Forward faxes to another number
• Set the paper size for received faxes
• Set automatic reduction for incoming faxes
• Block junk fax numbers
• Receive faxes to your computer (Fax to PC and Fax to Mac)
Receive a fax manually
When you are on the phone, the person you are speaking with can send you a fax while you are still connected. This is referred to as manual faxing. Use the instructions in this section to receive a manual fax.
NOTE: You can pick up the handset to talk or listen for fax tones.
You can receive faxes manually from a phone that is:
• Directly connected to the device (on the 2-EXT port)
• On the same phone line, but not directly connected to the device
NOTE: The automatic document feeder must be empty to receive a fax. If there are documents in the ADF, then the device will not be able to receive incoming faxes.
To receive a fax manually
1. Make sure the device is turned on and you have paper loaded in the input tray.
2. Remove any originals from the document feeder tray.
NOTE: The automatic document feeder must be empty to receive a fax. If there
are documents in the document feeder, then receiving the fax will be
unsuccessful.
3. Do one of the following to answer a fax manually:
• Set the Rings to Answer setting to a high number to allow you to answer the
incoming call before the device answers.
• Turn off the Auto Answer setting so that the device does not automatically
answer incoming calls.
4. If you are currently on the phone with the sender, instruct the sender to press Start on their fax machine.
5. When you hear fax tones from a sending fax machine, do the following:
a. Press START FAX Black or START FAX Color on the device control panel.
b. When prompted, select Fax Receive.
NOTE: Depending on your country/region, the device might receive the fax
automatically when you hear fax tones from the sending fax machine.
6. After the device begins to receive the fax, you can hang up the phone or remain on the line. The phone line is silent during fax transmission.

Jan 30, 2011 | HP 1250 Plain Paper Thermal Inkjet Fax

1 Answer

How do I set up the fax feature?


Introduction The HP All-in-One can receive faxes automatically or manually depending on the Auto Answer setting. If the Auto Answer option is set to On (the default setting), the HP All-in-One will automatically answer incoming calls and receive faxes after the number of rings specified by the Rings to Answer setting. (The default Rings to Answer setting is five rings). Refer to the given instructions to receive faxes automatically or manually. Receiving faxes The HP All-in-One can receive faxes automatically or manually. Receiving a fax automatically To receive faxes automatically, set the Auto Answer option to On (the default setting). The HP All-in-One will automatically answer incoming calls and receive faxes after the number of rings specified by the Rings to Answer setting. (The default Rings to Answer setting is five rings). Receiving a fax manually If the HP All-in-One has been set up to receive faxes manually (the Auto Answer option is set to Off ), or you answer the phone and hear fax tones, use these instructions to receive faxes.
  1. Make sure the HP All-in-One is turned on and you have paper loaded in the input tray.
  2. Remove any originals from the document feeder tray.
  3. Set the Rings to Answer setting to a high number to allow you to answer the incoming call before the HP All-in-One answers. Or, turn off the Auto Answer setting so that the HP All-in-One does not automatically answer incoming calls.
  4. If you are currently on the phone with the sender, instruct the sender to press Start on their fax machine.
  5. When you hear fax tones from a sending fax machine, do the following:
    1. Press Start Fax Black or Start Fax Color on the control panel of the HP All-in- One.
    2. When prompted, press the down arrow to highlight Receive Fax Manually , and then press OK .
  6. Press Start Fax Black again.
  7. After the HP All-in-One begins to receive the fax, you can hang up the phone or remain on the line. The phone line is silent during fax transmission.


    Trust this is helpful. Please vote. :)

Dec 11, 2010 | HP Photosmart C7280 Laser Printer

1 Answer

We can't receive a fax!!! how are we supose to connect with a phne line and the computer???


You don't need to have a computer plugged in to the Lexmark printer to receive faxes. Here's an article on How to Configure the Lexmark X7170 to Receive Faxes. Just click on this link: http://bit.ly/d643uT. If you are sharing your home phone line with the fax and you have an answering machine on the same line, make sure to configure the answering machine to pick up first then the fax machine. Voicemail feature can also block incoming faxes. Once voicemail picks up the fax, signal won't be passed on to the printer. But if you want, you can also contact Lexmark technical support to further investigate the problem.

Aug 12, 2010 | Lexmark X7170 All-In-One InkJet Printer

1 Answer

I can't send a fax on my lexmark 5400. It gets to


Do you have or does the receiving party have a DIGITAL phone line?

ALL fax machines are ANALOG devices.

Jun 18, 2009 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

Lexmark X6170 Has a shared phone/fax line with different numbers


Open the Lexmark "Fax Printer Setup Utility". Click on the "Connection/Dialing" tab. In the "Interact with Phone Line" section, "Answer Incoming Calls:" should be set to "If fax tones are detected".

If this is turning out to be too unreliable for you, you will need to either manually receive incoming faxes (by changing the setting to "Manual"), or you will need to at least spring for a separate phone number with a distinctive ring for incoming faxes.

Apr 05, 2009 | Lexmark X6170 All-In-One InkJet Printer

1 Answer

How do I set up my X7170 to receive a FAX?


Link
Receiving a fax You can choose to receive a fax automatically, manually, or through an answering machine.
Note: For your All-In-One to receive a color fax, the machine from which you are receiving must also support color faxes.
Automatically Recommended for a dedicated fax line
Your All-In-One automatically accepts incoming faxes using the automatic answering mode. When the Auto Answer light is on, the All-In-One receives a fax after the specified number of rings set in the Options menu.
To set a number of rings for the automatic answering mode:
  1. On the control panel, press Mode repeatedly until Fax is selected.
  2. Press Options until ANSWER FAX WHEN appears.
  3. Press + to choose After 1 ring, After 2 rings, After 3 rings (default), or After 5 rings.
  4. Press Select.
  5. Make sure the Auto Answer light on the All-In-One is on.
When the number of rings that you set is detected, the All-In-One automatically receives your fax.
Manually Recommended for a shared fax and telephone line
You can choose which incoming faxes to accept by setting your All-In-One to manual answering mode.
  1. Make sure the All-In-One Auto Answer light is off.
  2. Press *9* on the telephone after you answer the telephone and hear fax tones.
  3. Hang up the telephone.
The All-In-One receives your fax.
Answering machine Recommended for a shared fax and telephone line
To receive a fax with an answering machine connected to your All-In-One, set the answering machine to answer incoming calls before the All-In-One does. For example, if you set the answering machine to answer calls after 3 rings, set the All-In-One to answer calls after 5 rings.
  1. On the control panel, press Mode repeatedly until Fax is selected.
  2. Press Options until ANSWER FAX WHEN appears.
  3. Press + until After 5 rings appears.
  4. Press Select.
  5. Make sure the Auto Answer light on the All-In-One is on.
When a ring is detected, the answering machine picks up the call.
  • If a fax is detected, the All-In-One receives the fax and disconnects the answering machine.
  • If not, the answering machine completes the call.
Note: You must set up the equipment as shown in connecting to an answering machine.


May 21, 2008 | Lexmark X7170 All-In-One InkJet Printer

1 Answer

Lexmark 5400 incoming fax job wont print


from the Lexmark website:

This issue occurs when the user sends a fax using the flatbed scanner. After the first page is scanned, a message is displayed asking if another page needs to be scanned. The user options are YES or NO.
  • If the user chooses YES or NO and the fax starts to dial, they can safely press CANCEL without inducing the problem.
  • If the user presses the CANCEL button instead of answering the question, all future received faxes will go to memory instead of printing out. NOTE: There is no direct means of recovering a lost fax, but unplugging the machine and reseating the power supply will restore normal operation. An error report will be printed and provide information about the lost fax, which may allow the user to contact the sender and request that the fax be sent again.

Jan 28, 2008 | HP PSC 2210 All-In-One InkJet Printer

3 Answers

Can't receive incoming faxes!


It sounds like maybe the printer is not picking up the incoming call. Check to see that the printer is the first thing connected to the phone jack. If you have DSL you will need to plug the printer into the "phone" side of the DSL filters that you have on all your phone jacks.
If you have an answering machine it should be plugged into the printer's phone jack - not the other way around. The printer is smart enough to pick up fax calls and pass voice calls on to the answering machine if you get it hooked up right. Check the user's guide for more specifics.

Oct 15, 2007 | Lexmark X5470 All-In-One InkJet Printer

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