Question about HP Photosmart C6180 All-In-One InkJet Printer
The carriage is the part that holds the ink cartridges. See if anything is blocking it. You can take it outside and turn it upside down and see if anything falls out.Be gentle .
Posted on Feb 04, 2010
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Posted on Jan 02, 2017
Try resetting the printer (pressing the cancel button and connecting the power supply, check in the HP website if this is correct for your printer model) , after the reset the printer will clear any errors and will recalibrate the mechanism including the paper feed mechanism and the carriage.
Also check if the carriage is moving freely by disconnecting the power and moving it by hand.
Posted on Feb 04, 2008
SOURCE: Carriage jam error
Perform a semi-full reset on the all-in-one by following the steps below
Take out the cartridges from the unit .
Make sure the unit is connected to the wall jack directly without any surge protector.
Unplug the power cord from the back of the unit ( without turning off the unit ) .
Now press the # and 6 key together , while holding these keys down plug in the power cord back into the unit .
Do not release the keys after a few seconds u will find te hp logo or bars moving across the screen .wait while the unit turns off.
after one minute turn on the prnter . it will go into alligment phase > let it finish .
7 Allow the all-in-one to re-initialize. This may take a minute or two.
8 If prompts appear in the all-in-one display to set the front panel language and country settings, perform the steps to set this information
Posted on Jun 04, 2008
Had the same problem. First clean all the rollers, etc. as shown in the hp manual or online. Look for very small pieces of paper! If this doesn't help phone hp tech support and when you get a technician ask for a person that can take over your computer. After lots of trials I finally got results using this approach and they replaced my printer with a remanufactured one. At least it works now.
Posted on Oct 14, 2008
SOURCE: HP Officejet 7410 "carriage jam"
SolutionStep one: Perform a power reset and connect the printer directly into the electrical outlet Remove all the paper loaded in the main input tray.
Make sure that the product is turned off.
Disconnect the USB cable from the back of the product.
Disconnect the power cord from the product.
Disconnect the power cord from the electrical outlet and wait 10 seconds.
Reconnect the power cord directly into the electrical outlet and check for the following.
Make sure that the power cord used is the one provided with the product.
If a computer is connected to the product, make sure that the computer is connected to a grounded (three-prong) wall outlet.
Make sure that the power cord is firmly connected to both the product and the power supply.
Reconnect the power cord to the back of the product.
Press the power button ( ) to turn on the product.
Reconnect the USB cable to the back of the product.
If the issue is resolved, proceed to Step six: Print a self-test page.
If the issue continues, proceed to the next step.
for more information please go to below link>>
Thanks for using FixYa.
Posted on Feb 03, 2009
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