Question about HTC Touch P3450 Smartphone

9 Answers

Touch screen not working

The touch screen was not working. I restarted the phone (hard restart) twice, I removed the battery and placed it back but that did not solve the problem. The light on the screen would brighten up when touched but nothing seems to work.

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  • Sibaji Feb 22, 2008

    Touch screen is not working. I can not hard boot the phone also. Nothing is working.

  • Anonymous Feb 25, 2008

    tOUCH SCREEN NOT WORKING.Tried reset but still not working

  • lorevell Feb 26, 2008

    Thank for the solution but I'm on the align screen and i'm tapping on the screen but nothing is happening.

  • wakeupat10 Feb 26, 2008

    SAME PROBLEM..While the TOUCH SCREEN itself not working,How can i align it??Hi friends above!! i think by this time u got a solution for this...Please advise! thanks

  • Anonymous Mar 16, 2008

    my screen showing nothing but the black and white lines.what should i do?

  • Anonymous Apr 03, 2008

    same proble of not working some portion of touch screen. already tried to aling the screen

  • cptn kirk Apr 08, 2008

    I have had the same problem with the system just freezing up - and tyring to use the manual - ends up locking the system - and then there is nothing I can do - I have tried soft reset - hard reset (loosing all my data AGAIN) and battery removal - nothing seems to work - I have had HTC for three months - and this is now my third one - Please HTC must know that this is an issue...

  • Anonymous Apr 14, 2008

    Touch screen is not working, have switch off and on lot many times, kindly suggest.

  • harshan Apr 17, 2008

    My HTC p3450 touch screen is not working. Also the keyboard is locked . Kinldy suggest a way out.

  • Anonymous Apr 25, 2008

    Hi, my HTC Touch 3450 touch screen was not working so i have done Hard reset ,as my hand set got locked . now it is struck at the second stage of reset . Tap ur screen to set up , but i am not able to do so . we do not have service center at my place . Please guide me ......

  • SilverSpider May 14, 2008

    Ramdomly, it seems to activate everithing that is 1 inch below the specific place where I,m touching. I´ve restart it, clibrate it, but it keeps doing it. If anyone has the answer to fix it, it´ll be more than welcome. Thanks in advance.

  • vicky2904007 May 19, 2008

    Hi I have tytn 2 of htc and i not not able to ues my Wi-fi what are the setting require for Wi-fi

  • blacka May 19, 2008

    phone just stopped working i can receive calls but cant do a thing with the touch screen...HELP!! p.s. my phone is now locked and i can't get my contacts from the phone...

  • itszachyo May 21, 2008

    Same thing happend to my htc. i just randomly froze. it takes like 20 minutes to start up and then the touch screen doesnt work.
    This phone is junk



  • JessC2010 Jun 07, 2008

    my htc touch phone isnt working! it takes like 15 minutes to start up and when it is starting it gets stuck in the windows mobile screen...then it will turn on and i can shut the off and on with the power button but i cant do anything else the screen isnt working.



    i have tried numerous times to get it to work by taking the battery out to shut it off because i had no other way



    it started acting up when is was driving thru canada and it never worked when i reached alaska

  • kwechman Jun 08, 2008

    touch screen is not working at all. I have restarted, reset & removed the battery.  While trying to navigate with the thumb wheel, I inadvertantly set the phone to lock which only makes matters worse.

  • Anonymous Jun 08, 2008

    i got the same problem with my htc p3450 its screen is not working only i can use is the buttons on it firstly it was stoped working than i removed the batery and than i left it in some cold place for some minutes and than it start working butnow it is completly stoped working now it is use less i wantt to save my contacts and important files but there is no way bcauz if i use bluetooth it needs to be paired which i can bcauz of sreen!

  • sttttttttttu Jun 23, 2008

    nothing is working in touch.. cant even reach settings

  • legendary_sp Jun 24, 2008

    this is my second htc touch phone i send the first becuz nothing works the buttons and the screen not responsive all i see is the yellow and blue lights blinking now its on my second phone too some1 plez help

  • alia_safi Jun 24, 2008

    my touch screen wasnt workin so i took the battery out because it wasnt turning off.. now it doesnt even turn on.

  • advnezi Sep 10, 2008

    touch screen of qtek 1010 strucked with alignment-help

  • iazoz Sep 22, 2008

    soft buttons work but tapping does not on the touch screen

  • Anonymous Sep 24, 2008

    My screen also not working

  • marlenat Nov 19, 2008

    my phone doesn't get past the windows mobile screen when being turned on. I have tried to take the battery out as well as wait to see if the screen will change...but it doesn't. How do i fix this problem?

  • kat-help Dec 13, 2008

    My phone's touch screen stop working, I couldn't click anything so I restarted it. When it got to the Lock screen it wouldnt let me click the numbers of my code. I then took the battery out and restarted it still wouldn't let me put the code in. how do I fix this?

  • rahulseth_me Dec 15, 2008

    the touch screen was not working. I restarted the phone (hard restart)
    twice, I removed the battery and placed it back but that did not solve
    the problem. The light on the screen would brighten up when touched but
    nothing seems to work.

  • Anonymous Dec 19, 2008

    I have same f****** problem, I don't know what to do.

  • blur2004 Dec 24, 2008

    My HTC went low battery then off. Tried to recharge then it came back on with windows screen but then nothing further. Battery out, in then on charger and all I get now is the HTC opening screen then nothing further. It is locked completely and for the life of me can't get it going help please!

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The only solution i have found...replace the phone

Posted on May 19, 2008

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I found draining the battery completely and then restarting the phone after a charge was the only way to solve this without having to send to tech support. Its happened twice now and that's worked both times.

Posted on Jun 24, 2008

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Just do the reset by holding the red ans green keys and pushing the reset button and it will work fine . although you will lose all the information on your phone you shouldnt lose your contacts because they are part of your windows live contacts so you can just upload them later. i did this with my htc touch and it works better than ever.

Posted on Nov 27, 2008

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My friend threw my phone on the floor and now the phone is relly laggy and i got a pattern password but the screen wont work so i cant get into settings its like the calabration is way out of place :(

Posted on Oct 15, 2013

What a **** machine it is ??
touch screen not working and we dont have a solution

Posted on Sep 25, 2008

Send it to technical support, the´ve fixed mine =)

Posted on Jun 18, 2008

First advice: Don't not take battery out will frozen! Try to soft reset it. If that doesn't work then you have to hard reset it and you will loose everything.

Posted on Jun 13, 2008

Guys, you actually have to think before you answer, touch screen does not work, how do you get settings?

Posted on Apr 06, 2008

  • Jkeerthi Nov 29, 2010

    Youre bang on target, my htc touchscreen is dead, and to add to the woes the screen is locked. I'm unable to unlock it to view my messages and contacts. I have purchased a new Nokia, and wonder how that will do.

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You should go to the settings click on the systems tab and go to the one that says screen then hit align screen it should work then

Posted on Feb 21, 2008

  • dj46205 Feb 21, 2008

    go to setting click on the system tab then hit screen then go to align screeen once you do that it should work

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SOURCE: touch screen not working

I have the same problem with my HTC touch everytime my phone loses service for a few hours the touch screen no longer works but they keep telling me that I have water damage so just because the indicator is pink (its in a stupid place anyways) I have had to pay for three phones and I got one free

Posted on Jul 15, 2008

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Posted on Jan 02, 2017

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1 Answer

Touch scree is frozen. Buttons outside of the screen work. I am out of warranty and just two months for the ATT contract to expire.


Sounds like your out of luck and that the touchscreen is gone, id personally **** it up and wait til the contracts up, it sounds like you still have at least some functionality, try the following steps.
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Touch screen not working


I have the same problem with my HTC touch everytime my phone loses service for a few hours the touch screen no longer works but they keep telling me that I have water damage so just because the indicator is pink (its in a stupid place anyways) I have had to pay for three phones and I got one free

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