Question about Motorola Mobility Moto Q

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Unlocking my phone?

Hey,
I locked my phone and dont remember the password.. is there anyway to reset it?

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  • 3 more comments 
  • Anonymous Feb 20, 2008

    unable to unlock motorola razr

  • Anonymous Jul 18, 2008

    Its locked

  • rodney123 Jul 18, 2008

    Locked

  • Anonymous Sep 27, 2008

    same here

  • ylapet Jan 21, 2009

    my n70 keypad unlock code is misplaced.
    help me give me the master password that may reset to default.
    Contact me thru ylapet@yahoo.com.au .

    When Switch on the phone its asking for the LOCK CODE????????//

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Press the power button, as the q is booting up press the silver button and the red power button (end key) at the same time. Hold for a few seconds. This is a master reset.

Posted on Feb 22, 2008

It worked

Posted on Jul 29, 2008

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Posted on Jan 02, 2017

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boot_c_03.08.00r_mpap Paul Sager from FixYa has posted a solution for this problem previousley (as below). I have tried the Motorola and Verizon sites (tried the store as well) and the software is not available to flash the phone. Do you know of a site that would still have it available? Or can this question be sent to Paul to further comment on it? All I want to do is recover the phone numbers, notes and calandar from the phone via Activesync or Windows. Paul Sager 2335 Solutions July 14, 2010 I can help you with your Motorola Moto Q. What has happened is that the firmware of your phone has become corrupted. When this happens your phone will no longer finish its boot sequence. This is a very common situation with many phones: in fact, much of what I do here at Fixya is explain how people can fix their MP3 players, GPS and phones by reflashing the firmware. The good news is that if you take your phone into your carrier's store, they can reflash it for you right there (if they have a competent tech handy.) If you are comfortable with computers etc, you can also do it yourself. Your computer will communicate with and fix your phone, even though it doesn't seem to recognize it right now - I've seen this many many times. My only warning for you is that if you are going to flash your phone yourself, you need to get the correct firmware from motorola's site for your carrier. I just downloaded the Verizon firmware as an example - Motorola's website has about ten different carrier firmwares for their MotoQ phone. I hope that helps.

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