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How can I remove paper jams on my officejet 6500 printer?

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Visit this link
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01312792&tmp_task=solveCategory&lc=en&dlc=en&cc=us&lang=en&product=3795406
It has instructions as well as a video on how to remove paper jams. If you have any other questions please let me know.
Thank you,
Lee

Posted on Feb 03, 2010

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1 Answer

Paper mismatch officejet 6500 crumples


There could be a foreign object or torn piece of paper that's stuck further inside the printer mechanism path. Try using a flashlight and inspecting any access or clean out hatches. Sometimes something will be caught inside and cause the paper you feed in to crumple and create a jam. I watched a video on youtube giving different ideas on how to fix this problem. Fixing Paper Pick-Up Issues

May 27, 2013 | HP Officejet 6500 Wireless All-in-One...

1 Answer

Paper jammed


Lift up the upper section of the printer (just like you were going to replace an ink cartridge) and look for the smallest torn piece of paper hiding in the gears. Then tip up and gently remove the top (black) paper tray assembly and remove any paper in the tray. Grab a flash light and check the "in" feed area.

Put it all back together and hit "start copy". If noting still clears the jam unplug the printer (power cord) from the wall, wait 30 seconds and plug it back in.

Hopefully that clears the paper Jam message.
If not call HP Support Center @ 1-866-408-5408. They're available 24/7.

Jul 25, 2012 | HP Officejet 6500 AllInOne InkJet Printer

1 Answer

Paper blocked


Remove paper tray & back door(duplex unit) check any paper object jammed? remove it...check paper path...

Jan 31, 2012 | HP Officejet 6500 Wireless All-in-One...

1 Answer

HP Officejet 6500 Wireless one day i come home and when i turn on my printer i get a mssg that there is a paper jam so i look and chek that everything is clear so its a flase paper jam then i resart it and...


Hi,
You may have to get the printhead replaced but first:-
Was the paper jam cleared?[disconnect everything even your PC and re-connect to start afresh]
Clean the printhead by:-
  • Load a plain A4 size paper into paper tray.
  • On the printers control panel,press the setup button.
  • Select tools nad then press OK.
  • Select 'clean printhead and then press OK.
  • After the printhead cleaning,turn the printer off and then on.

Hope this helps.Thanks!

Oct 13, 2011 | HP Officejet 6500 Wireless All-in-One...

1 Answer

My hp officejet 6500's cartridge will not move at all and it is giving me a paper jam message. but after close examination, there was no paper jammed anywhere in the printer.


This error message is displayed by the printer when paper is jammed in one or more locations. In such a case, users are recommended to remove the jammed paper from the specified location. The entire paper path must be checked for any pieces of paper. To stop the message, open and close the top most cover of the printer. Lastly, verify the flags and the sensors. If the problem persists, the cause of the error message could be a broken sensor or sensor lever.

May 16, 2011 | Office Equipment & Supplies

2 Answers

My Officejet 6500 keeps saying "paper jam" even though I am sure there isn't any jam. A search of the internet let me to disconnect power cord for 30 seconds and press # 3 to reset the machine. ...


Hi I also had this issue. no paper anywhere but still the message. I found out that it was also not possible to move the carriage. I teared the device apart. found out that the ink cleaning mechanism was so filled with old and sticky ink. I cleaned it all,what a job..wear gloves I can now advise..and then it start working again...

Nov 12, 2010 | HP Officejet 6500 Wireless All-in-One...

1 Answer

The printer is now saying paper jam and there isnt one


Open the back door pf the printer and look for a black plastic lever.That the paper sensor wich may be damaged and it is saying to the printer there is a paper jam.

Nov 01, 2010 | HP Officejet 6500 Wireless All-in-One...

1 Answer

I am looking for a fix on hp officejet 6500 E709a - error message 0x61011bec following a paper jam. Penny


To clear jam , you can perform the link below

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01312792&cc=us&lc=en&dlc=en&product=3795314

if still you get the message, remove the cartridges from printer.
clean them with a cotton swab and distilled water and perform the steps below and once it is done, insert the cartridges when asked by the printer.

1. Unplug the power cable from printer when the printer is powered on.

2. Press and hold Plus (#) and 6 while plugging in the power cord.

Jun 21, 2010 | HP Officejet 6500 Wireless All-in-One...

1 Answer

Paper jam on a officejet 6500 wireless


Unplug the power cord and open the cover and remove all the cartridge and try to look I inside around the roller and try to manually roll the roller and if you can see the paper try to pull is slowly.

Have a nice day and do not forget to rate please...!

Feb 10, 2010 | HP Officejet 6500 Wireless All-in-One...

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