I dont know what the deal is. I downloaded the Itunes thingy off itunes.com. it worked for a while.. and now when i plug my ipod into my USB port, it says that the DEVICE IS UNKNOWN???? what can i do to rectify the situation? im not computer or ipod savy. i dont have the book that came with the ipod... so any help would be MUCH appreciated! thank you!
An expert who has achieved level 2 by getting 100 points
An expert that got 5 achievements.
An expert whose answer got voted for 20 times.
An expert who has written 20 answers of more than 400 characters.
Re: COMPUTER SAYS: DEVICE UNKNOWN!!!! HELP ME!
Mac: go to applications then utilities then open disk utility on the on the left side all the hard drives will be listed. click on your ipod then click erase, look here click "erase" and then "ok". when it is done disconnect the ipod, open itunes and reconnect the ipod. itunes will tell you the ipod is corrupted and i needs to restore it. click ok and then wait for it to complete the restore.
PC: go to start, my computer. in the new window your ipod's name will apear right click then click format. make sure that quic format is checked and then click "ok". when it is done disconnect the ipod, open itunes and reconnect the
ipod. itunes will tell you the ipod is corrupted and i needs to restore
it. click ok and then wait for it to complete the restore.
note: this might no work but will help in most cases, you hard drive may have just fail and then your out of luck
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
you have take some precaution while doing this :
Connect your iOS device to your computer.
Select your iPhone when it appears in iTunes.
Click the Restore button for your device.
iTunes will download the iOS software file and restore your iOS device. using a previous backup http://support.apple.com/kb/HT1766
or any on call help for this 1-855-383-7238 .
Go to apple.com, click on the iTunes button in the bar. Then click download itunes on the upper right side. Enter you email if you want updates or news, if you don't uncheck the boxes.
Install after download.
After you have installed it open iTunes and plug in your ipod. It should recognize the device and you can start putting movies and music on it.
Putting music on you PC is easy with iTunes insert the music disc, download and drag and drop into you ipod. Or if its already on your computer just drag and drop the music files into the Library in iTunes.
Hope this helps!
You have to install iTunes on your PC. without it, there's no way for you to recover that iPod touch from that state. CLICK HERE to download iTunes. If an AD appears, just click SKIP THIS AD on the top-right corner.
After the download is done, install iTunes. while that is going on, do the following steps to put your iPod to DFU mode:
Plug/connect your device to a computer (PC or Mac)
Turn it OFF
Press and hold the POWER and HOME buttons together for EXACTLY 10seconds
Release the POWER button but keep holding the HOME button until the computer beeps indicating that a USB device is recognized.
Open iTunes and restore your device.
Warning: Restoring will delete all data on your device but this is the only way for you to recover it.
If you don't get it at first, try holding the buttons for lesser time or see the other procedures and some screenshots on my tip (link below):
Ok. first what you have to do is get iTunes. you go on the website. apple.com and click on iPod and iTunes. then you download it and it should say something about if you want quicktime to download too say yes or click ok. then after you have done that (depending upon what type of computer you have it will take a while). when you see the icon on your desktop open up iTunes and plug your iPod in. you can put CDs in iTunes and buy songs or if you dont feel like buying all those songs (DONT USE LIMEWIRE!!) use Free Studio Player 2.2. just google it and it should be one of the first links. you can download it and then get any youtube video or and mp3 from the vodeo. so you know what your getting. you just have to know the URL of the video. its easy and no viruses! so tell me what happens!
Install itunes on your computer for it to detect the ipod as a device , this will install all the necessary device drivers . Now your ipod will be detected by itunes . In the itunes window u can go to the itunes store and buy music or add to itunes library the music available on your hard drive.
stupid question i know but please make sure you hve downloaded the correct countries version of itunes - here in aust a lot of ppl accidentally download english version - it dont work. try uninstalling and reinstalling itunes if that doesnt work and try reseting unit itself - menu and centre button hold both down untill apple icon appears.......
You cannot use Itunes for anything except an Ipod device. And any files you get from the Itunes or Rhapsody for example are copy protected and require specific software to copy to an MP3 player.
If your songs are in MP3 format (not downloaded from Itunes or another subscription site) then you can set your Sansa to "MSC" mode which makes it act like a flash drive. Then you can just drag files to the "MUSIC" folder on the sansa.
If this is on an Apple computer things are different - if you are let us know.