I HAVE A BROTHER MODEL #MFC-465CM WHICH FAILS TO POWER UP AFTER WE HAD A POWER OUTAGE. AFTER THE POWER WAS RESTORED, I COULD NOT GET THE PRINTER TO SWITCH BACK ON. CAN YOU TELL IF THERE'S ANY PROBLEM WITH A FUSE IN SYSTEM OR SOMETHING? I WOULD APPRECIATE IT. THANKS CHUCK
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Seems the is an internal problem due to overvoltage. This could be caused due lightning.
If you are lucky only an internal fuse is blown.
Else the power supply is gone ...
In the worst case also other electronic parts are damaged.
A Brother MFC-8840D reported an Error 6A on the panel after a short power-outage
that occurred. Calling Brother indicated that the error reflects that.
To
clear the error, the procedure is as follows: 1. Turn off printer 2. Hold
down MENU button on front panel and turn on power while continuing to
hold. 3. Release button after 5 seconds (after the Please Wait message) 4.
If error still occurs: 5. Press 91 6. If error still occurs: 7. Press
99
Brother model MFC-215C is not working. It says: cleaninig impossible. Try trouble shooting and routine maintenanace. What can I do to solve this problem?
First off, make sure that you have turned both the printer and the computer off and then turn them on(cycle the power). When you go to the printer in 'printers' be sure that the printer is not light in color, if it is, then it's failed to come back online or it's broken. When you say, 'I have tried going into the control panel and clicking on print offline', I take you to mean 'print online', because you don't want to print offline, you want it online...
The easiest way to solve this is to move the usb plug going into the computer from the printer from one port to another, this will force the computer to re recognize the printer. I see that this printer has network capability. I am assuming, that the printer is connected via USB and not Ethernet. [USB, rectangle the size of your pinky, but narrow, Ethernet looks like a big phone plug]. If you move the plug from one USB slot to another and you don't hear the hardware connect sound(low tone then high tone), then your printer may be broken. It is possible if it is broken that the Ethernet port still works, but using that is beyond this discussion.
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