Question about Malber P21 Front Load Washer

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Hi..we washed a rubber backed rug and the rubber came off and the water will not fully drain. we washed several empty cycles since with no results

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You will have to take the hoses off between the tub and pump, and the pump and weall drain. They are packed with rubber. Oh, don't forget to clean the inside of the pump too. Run clean water through all hoses and the pump before reinstalling and you should be fine. Don't wash rubber backed rugs in washers unless you go to the laundry mat. This should be put in the maintenance guide of your washer book, but I've yet to see it.

Posted on Feb 03, 2010

Testimonial: "quick response. The answer makes sense and probable will have to be done at some point, now Im cycling it with bleach and water softener and praying!"

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Posted on Jan 02, 2017

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this is what I do. get a bucket of water and bleach 3 water 1 part bleach, get a rug that you do not need any more. wet the rug and with your hand open the door and put the rug unter the rubber around the glass door, in other worth's, the rubber that connects the door to the drum bucket rinclos and water and other material stays there, building mildew, would be good to wear a globe, and clean the inside of these rubber real nice, go around several times to make sure you don't miss a spot., the cloth well come out black means it is loaded. then put the rest of the water and bleach in the machine, add 2 caps of bleach in the machine, fill it to hi and let it stay for 1 hour or more in the drum, then have a gentle cycle, these well clean the rest of the unit. one more thing, if you have members of the family that forget coins or papers in they pocket. may have to do more work to clean and drain the unit, just let me know I well help you.

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Shirley, it may be the drain pump is obstructed or possibly the lid switch is broken. If you washed bath mats or rubber backed rugs recently i would go for the pump. If you washed a semi bulky item with a tendency to float I would go for the switch.
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In talking with the customer, I found out the last load before all this started to indicate a problem was a rug from the house. Rugs can be troublesome to was as many of them used in laundry and bath rooms have rubber backings that can come loose when washed. When the backing comes loose, it can find it's way into the drain system and cause a problem, or the rug fibers can come loose and do the same thing. Figuring this was the problem, I explained to the customer how to get access to the drain pump by removing the three screws that hold the lower access panel in place. Here you will find the pump and the all important sump clean out, or as we like to call it, the coin catcher. Inside she found many fibers from the rub along with a few other things that found there way out of her kids pants pockets.

With the sump cleaned out, I asked her to try another load then to give me a call and let me know how everything worked out. A phone call a couple hours later told me the problem had been solved, and now this customer knows a bit more about her washer.

Many of the front load washers on the market have a user accessible clean out for just such an occurrence. Just be aware that if you open it up, any water that is still inside the tub will quickly be in your lap, so plan accordingly.

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