1080p Prob with TH-50PE700U

<repost because I think I posted in the wrong product forum>

I just purchased a new Panasonic TH-50PE700U TV and when viewing a Blu Ray DVD (LG Dual Player) and outputting in 1080p mode the picture is cropped and shifts to the upper left hand side of the screen. The "FBI Warnings" at the beginning of the movie are in full screen, but once it switches back to the movie content the image shifts back.

When the picture is shifted it is VERY sharp and clear, but cropped and I obviously want to view movies in full screen mode. When outputing in 1080i mode for the same movie the picture is normal and in full screen mode.

Am I missing a setting somewhere? The Owners Manual and Panasonic's website are no help in diagnosing the problem and Customer Support is closed.

Thanks for any help!!