Question about HP Photosmart R717 Digital Camera

1 Answer

When I go to load the pictures on my computer, the program opens, then says Error, click that and it says "outgoing call cannot be made as the application is dispatching an input-synchronous call" then program shuts down.

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  • 3 more comments 
  • mcsebast Feb 04, 2010

    I've had this camera for over a year, and yes, it worked fine til over a month ago. I've not installed any drivers or updates since I installed the program. Why would it say the computer (or program) is dispatching an input-synchronous call?

    Marge

  • mcsebast Feb 04, 2010

    Can you please help me further. I need these pictures for tomorrow presentation. Thanks!



    Marge

  • mcsebast Feb 04, 2010

    Lee, I'm totally familiar that I could do that, but I hoped there would be another solution, and that it might be a common problem.

  • mcsebast Feb 04, 2010

    HP no longer supports this camera. My daughter has the software, so I'll have to go there and get it tomorrow.



    Thanks!

  • mcsebast Feb 04, 2010

    Thanks for your time. I'll try that and if it doesn't work, I'll contact you again.

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  • 4,472 Answers

Hi,
First off, have you had this camera working on this computer before? Have you had this problem before? How long have you owned the camera? Did you install the latest software/drivers? Once I have more information I can assist you further.
Thank you,
Lee

Posted on Feb 03, 2010

  • 1 more comment 
  • Lee A.
    Lee A. Feb 04, 2010

    Hi,
    First thing I would try is uninstalling and reinstalling the software/drivers.
    Thank you,
    Lee


  • Lee A.
    Lee A. Feb 04, 2010

    This problem could be considered "common" and the first thing to do to try and fix it is to download the latest software from hp. Uninstall and reinstall the software. This doesn't affect the pictures that are taken on the camera itself.
    Thank you,
    Lee


  • Lee A.
    Lee A. Feb 04, 2010

    The software/drivers are still available for download free from hp:
    http://h10025.www1.hp.com/ewfrf/wc/softw...

    Thank you,
    Lee


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