Question about Acer Aspire 5610 Notebook

2 Answers

When I try to pick up an unsecure wireless connection, the computer asks me for a network security key. At my job, I know the security key and then it says mismatch. Please help!!

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  • cmurphy920 Feb 03, 2010

    this notebook is an acer aspire one. I need someone to walk me through the steps to fix this

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2 Answers

Try entering the password with and then without the caps lock on. Next, reset the wireless network and make sure you set your security level to WPA2-personal. If this does not resolve the problem then disable the third-party anti-virus (if installed) and then try to connect. Also try to power cycle the router (turn it on and then off)

http://social.answers.microsoft.com/Forums/en-US/w7network/thread/0594deda-c443-4ba5-b4ad-c22e5459acf1

http://uk.answers.yahoo.com/question/index?qid=20090904033348AAO3odP

Posted on Feb 03, 2010

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Hi,

Since you are getting the error for I would recommend you to try these methods I am not sure how much access you have with the wifi router but try these. Reset the wireless network and make sure you set the security level to WPA2-Personal as it is recommended. If this does not resolve then disable third-party anti-virus if installed and then try to connect. If the issue resolves, then you might need to uninstall the anti-virus and reinstall it back or check with the settings. Power cycles the router
Let us know if you were looking for something more else please accept the suggestion.
Thank You for contacting Fixya.com

Posted on Feb 03, 2010

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