Question about Epson Perfection V700 PHOTO Flatbed Scanner

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Computer cannot communicate with scanner, carriage unit may be locked

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Posted on Jan 02, 2017

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SOURCE: Problems with v350

Basti! Thanks for your answer. I already tried all that -- the USB didn't show up at in the system profiler. Finally I pulled out all USB connections and tried all over = working!!! The problem was a relatively new USB con to a JBL loudspeaker. I never thought USB could intefer with each other, but now I learned something new :-)
Regards Maria

Posted on Sep 22, 2008

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SOURCE: Error message says: Scanner is locked.

Have you checked the obvious? The scanner lock switch is located on the bottom of the scanner back right corner. --Ted

Posted on Mar 05, 2010

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After switch on, 6 sec green light, and blinking orange (yellow) light. "Cannot properl communicate with the scanner. The carriage unit may be locked ... etc "


This sounds like there is a mechanical problem inside the scanner. You may want to open the scanner to see if there is anything broken or jammed. It may need some lubrication if it has been unused for a long period of time.

Dec 12, 2014 | Epson Perfection V500 Photo Scanner...

1 Answer

Communications error between Windows 8.1 computer and Artisan 835 scanner


If you are getting a 'carriage jam' error as soon as you turn on your Epson printer with no tasks in progress, then check for any piece of paper stuck in the carriage. Remove the paper carefully. If the paper tears, part of it might remain inside the paper path and damage the product.

Fix 'Carriage Jam' : Open Door, clear carriage jam,
and then press OK to continue' error message
Turn off the printer and open it to see where the paper is stuck.
Manually move the carriage toward the opposite side.
Check the paper path and remove any piece of paper or any other object that is stuck in the path.
Reconnect the power cord and turn on the printer.

Source : EPSON support

Feb 13, 2014 | Epson Artisan 835 Wireless All-in-One...

1 Answer

Won't Scan -- "Cannot properly communicate with the scanner"


I think the USB cable is defective or the scanner is failing.

Apr 25, 2017 | Epson Gt-15000 A3 Flatbed Scanner Eu-45

1 Answer

Scanner carriage jammed #3 and #6 does nothing.


Check if you haven't moved the scanner lock lever accidentally - find the lock lever (used to immobilize the carriage in transport) and move it to locked position, then to unlocked, and power up your unit. Chances are that the carriage was not dislocated when trying to move while locked, and will start to operate.
If it's not that, it may be a number of things, like broken belt, encoder strip (if any), carriage motor fault - things you won't be able to repair yourself.

Nov 12, 2009 | HP Office Equipment & Supplies

2 Answers

Epson cx8300 scanner not work but printer working


easy solution~ : )
connect the printer usb plug to usb port that direct from the motherboard. not the front side usb port of casing. : )

Jun 28, 2009 | Epson Office Equipment & Supplies

1 Answer

Epson cs5500 scanner software wont work


try downloading the latest drivers from epsons website. if coping is working and printing is working, it sounds like a software problem. Its possible there is a bug in the scanner part of the drivers.

May 07, 2009 | Office Equipment & Supplies

3 Answers

Problems with v350


HI-

Try to reseat or unplug and replug the usb cable for the scanner to your mac, errors indicating that the computer is not communicating with it. you can also go to apple icon then go to system prefences or system profiler, click on hardware then USB check if there is an epson scanner under USB device tree

keep me posted

Sep 08, 2008 | Epson Perfection V350 Flatbed Scanner

3 Answers

Scanner Imaging problem


Your scanner’s lock switch may be locking up the carriage unit. Depending on the model you own, your scanner’s lock switch resides in one of two locations. You can find it beneath the scanner itself or in a corner next to the scanner bed after you lift the lid. The switch should be marked with a locked and unlocked padlock symbol; slide the switch to the unlocked padlock to unlock the carriage unit.
It’s also possible that the supplied USB cable is improperly connected to your computer. Connect the cable directly to your PC. Canon’s online documentation indicates that scanners that connect via a USB hub may not work properly. Once you have unlocked your scanner and properly connected it directly to your computer, try to rescan the image.

Mar 01, 2008 | Xerox WorkCentre PE120 All-In-One Laser...

2 Answers

Scanner


If the unit is in warranty, get Epson out to it. If not check the simple things like making sure the head lock is not on. Look to see if the scanner head starts to move at all when you power up the unit. If the head does not move at all or makes an unusual noise, chances are the unit is complaining that the head is stuck or requires too much effort to move it. Other possibilities include a communication error between scanner and main board of the SPC or SPC and your computer - indicates broken connection or bad USB cable. POssibly a fault with the mainboard of the SPC itself. Error ?Cause *Remedy Scanner error ? Lamp has burnt out. * Replace the scanner lamp. ? Power is turned on without unlocking the scanner. * Unlock the CR. ? The scanner carriage is interfering with any other part. * Remove the obstacle. * Replace the scanner carriage unit.

Jun 22, 2007 | Epson RX620 All-In-One InkJet Photo...

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