Question about Helio Kickflip Cellular Phone

1 Answer

Helio will not fully turn on!

When i hit the power button my phone seems to turn on, the helio pic shows then it switches to the spelling of helio and then keeps cycling on and off with those two pics only showing? i tried the # and hush sign and it seems to work but then it switches to the on and off cycle? please help i want to get my contacts off the phone if possible?

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  • davondaking Aug 15, 2008

    I have that same problem except it's with the Ocean.

  • cookiedoecom Dec 06, 2008

    i have the same problem ...smh ..had the helio kickflip since 2006 and its been broke since there but ii jusz found it again and it still cuts on but not fully so ima jusz go to the store and see if thyey can give me a new battery..

  • Anonymous Feb 23, 2009

    i have a helio ocean, and it turned off one day, and now it wont charge, it wont turn on, all it does is shows the helio loading screen, and then starts flashing on and off

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1 Answer

Hi i have had the Helio Hero phone which is no longer carried through Helio for some tech reasons. But this phone is horrible i try and turn the phone on and a white screen shows up i have to keep restarting it and taking the battery out and its fully charged, now it wont even cut on all the way i cant get it to turn back on

Posted on May 23, 2008

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Posted on Jan 02, 2017

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1 Answer

Can I sell a helio ocean with a blank scree? If so, to who and where?


you could sell it on ebay for spares or repair or any sites like mazuma.com buy phones even though there not fully working

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Helio Ocean. Stopped sending pic messages. Tries, then pops up "Couldn't send message. Try again?" Repeatedly.


hi there,

I was having the same issue and here is what I learned:

I contacted technical support through Helio's carrier (Virgin Mobile) and here is what I learned: Dear Jennifer , Thank you for contacting Helio by Virgin Mobile. We are sorry that you are having issues sending and receiving picture messages on your phone. We are having some system updates and that is causing you not to be able to do some of the data services on your phone. We expect the issue to be resolved in the next 24-48 hours. If you need further assistance, please do not hesitate to call us at 1-888-88-HELIO 1-888-88-HELIO 1-888-88-HELIO 1-888-88-HELIO. You can reach us Monday through Friday 6am-9pm PST and Saturday and Sunday from 6am-8pm PST. Regards, Khalidine V Helio By Virgin Mobile Customer Care www.helio.com

Jan 03, 2010 | Helio Ocean Cellular Phone

1 Answer

When i turn on my helio its blank


my sony ericsson phone is on but it is just blank?

Sep 17, 2009 | Helio Ocean Cellular Phone

1 Answer

The soft keys(menu, contact, okay button, send,etc) doesn't work!


there is a ribbon cable inside the phone that tends to get loose, you can try reseating it, but be careful!

Jul 02, 2009 | Helio Ocean Cellular Phone

1 Answer

Can I use the helio ocean for cricket service or is this a scam???


youll have to find someone with a helio account to activate or "switch" the phone for you. from there on, once you have access to the dialling, do as instructed by your phone company.

May 12, 2009 | Helio Ocean Cellular Phone

4 Answers

Flashing a helio ocean


It can NOT be fully flashed. I used to work for cricket. You will not get anything but calls and text. that is it. If you receive or try to send a pic message it will scrable your flash and your phone will start to power off automatically when you try to use it! You have an option to disable pic messaging, but as I discovered today, if you send an MMS from a cell phone instead of an SMS it will do the same thing, scramble your flash and your phone will power off after being on for a few seconds. Shop around for a Motorola Z6M. Great features for a cricket phone. OR the LG EnVY is a great phone to flast to cricket. It has the keyboard and I have NEVER had and issue with a FULL flash on that one. Happy hunting, try craigslist.org

Oct 15, 2008 | Helio Ocean Cellular Phone

1 Answer

How to unlock helio ocean?


no..you cant unlock it at all..your just going to have to get a cricket or boost..OC phone have a locking on the web and pic java program to were fly genie is unaccessable..

Oct 14, 2008 | Helio Ocean Cellular Phone

1 Answer

Bluetooth problem


The helio does not allow file transfer to and from other devices. It will print pictures to some bluetooth printers and of cours headsets/headphones.

Sorry, I know how you feel it is an awesome phone and I was dissapointed too!

May 13, 2008 | Helio Ocean Cellular Phone

3 Answers

Helio ocean phone unlock


any body no how how to flash a helio ocean to a cricket

Apr 21, 2008 | Computers & Internet

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