Question about Dell Dimension 5150 (DIM515MIN) PC Desktop

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Connecting Dell Dimension 5150 PC to HP Officejet Pro L7580

When I try to connect my pc to the printer via the usb port the printer goes haywire - lights go on and off and the display requests that I turn the printer off and then on again. The pc does not seem to recognize the printer either. I've tried this by connecting different usb cables to different ports but no change. The printer seems to work independently of the pc. HP have even replaced the printer saying it must be a hardware issue with the printer. I had the same problem with the second printer. They're only solution is to send me yet another printer; which I doubt will fix the problem.

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Hi,

If your PC is not recognising it then the printer is not functioning properly.Whn you connect your printer to the USB do you get a something like "This device has malfunctioned" if yes then it is the fault of your printer.

Goodluck..

Posted on Feb 20, 2008

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Does your PC reckonize the printer when you connect the usb to it?? ave you tried before connection the printer to click on start and control panel then printer to see if it is there ?? If no try to add it and use the driver disk that came with it.You can also look in system folder at the contol panel screen after it opens click on Hardware Tab then click on deivce mgr to see if you have any confils under the printer.let me know

Posted on Feb 20, 2008

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Uninstall all printer software and drivers then restart w/o the printer connected. install the software 1st when it checks 4 printer thats when u plug it in.Also check your ink cartidges. what is the model of printer?also update your drivers .in your boot up is usd devices part of your boot? that would be in your bios settings.did you have a printer before?need more info.

Posted on Feb 20, 2008

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Posted on Jan 02, 2017

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