Question about Brother IntelliFAX 4100 Laser Fax

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Faxs being received have black on one side

When I fax and the receiver tells me about one inch on one side is black. So a 1 inch black strip going down one side of the faxe.

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Your scanner block is defective. Not worth repairing. Sorry!

Posted on Feb 03, 2010

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Brother Intellifax. When I make copies and send faxes there is a 2 inch black line on the side of the paper, but not when i receive faxes. Do I need a new drum? They run approximately 189.00 so any help...


It is NOT the drum. It is your document scanner. 2 inches wide is big so most likely it is not the typical scrap of paper or whiteout that gets stuck to the scanner glass. Lift up the ops panel where the documents are fed in to be copied. Look for a strip of glass that runs from one side to the other. Make sure there is nothing on the glass. At 2 inched wide it is more likely that you have some of the LED's that light up going bad. Under the glass is a row of LED's that light up to scan the document. If a block of these are not lighting up then this then causes the black band to show up. If this is the case then you will need to have the scanner repaired or buy a new machine which might be cheaper. No question tho, it is in the scanner as this is the only area that will cause clean incoming faxes but bad copies and outgoing faxes.
Good Luck and Thank You for using Fixya.

Sep 22, 2010 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Black strip in documents when I send a fax


If you lift up the top, like you are clearing a jammed original, you should see a piece of glass across the machine. Look for something on the glass, usually white-out, and clean it. Test by making a copy. If copy is ok, then you fixed the problem.

Jul 12, 2010 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Black streak down right side of outgoing received fax


clean the scanner, it may have white out or some other obstruction blocking it

Jun 02, 2010 | Brother IntelliFAX 4750 Plain Paper Laser...

1 Answer

Faxs being received have one side that is one inch of black going down.


The sending fax machine needs to be cleaned.. A good way to do this is with a can of compressed air.. Do diognostic to align the printing heaad..

Have a great day

Feb 03, 2010 | Brother IntelliFAX 4100 Laser Fax

1 Answer

When faxing out-2 large black horizontal lines appear on page


Bad scanner block, sorry. Very expensive if you can find one.

Mar 11, 2009 | HP 1040 Plain Paper Inkjet Fax

2 Answers

Black line about 1 1/2 inches wide down side of faxes or copies


if your RECEIVED faxes look good, then leroyal is dead on. you will need a new CIS which stands for contact image sensor. if you have an authorized brother service center nearby, they may be able to do it for 100 to 150.00, depending on their pricing of course. if rec'd faxes are bad also, pull drum out and make sure the blue tab on top of drum is all the way to the right side, although that usually only leaves about a 1/2" black band.

hth,
razors

Jan 27, 2009 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Black marks only when faxing


check the Scan glass where you put the original to fax, there should be a door to open and see a small strip of glass, clean it.

Nov 17, 2008 | Canon FAXPHONE B640 Plain Paper Bubblejet

1 Answer

Fax received is all black


try and make a copy how does it come out? if black the poblem is most likely the thin strip of glass, it's either dirty or not working

Dec 12, 2007 | Brother IntelliFAX 2800 Laser Fax

1 Answer

Copies and outgoing fax quality


your machine most likely has toner spills in it.
if you send faxes face side down follow these instructions ;
1- take out toner
2- look for thin glass strip on bottom inside the machine
3-wipe clean

if you make copies side up then do the same except look for glass strip on the upper side of machine

Nov 27, 2007 | Brother IntelliFAX 4100 Laser Fax

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