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My machine turned on in my bag. Paper rolled around the wheel and jammed. The machine goes on, it will print the waves in manual setting, but it does not show the leads. It will not print in Auto at all.

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Either the paper sensor is not working properly or you are using the wromg paper.  Thier should be a black mark on the top left corner of each page.   You can get the correct EKG Paper here http://www.medicaldevicedepot.com/Schiller-AT-2-EKG-paper-p/2157-017a.htm

Posted on Feb 21, 2010

Testimonial: "Thank you so much for your answer. This occurred about 3 wks ago, I already recv'd help, the problem was resolved. The paper was in wrong. "

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Posted on Jan 02, 2017

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This product uses 2 1/4in (57/58mm) wide standard thermal paper. Use the feed keys only when changing the paper. Do not pull the paper manually.

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NEED TO FAN THE PAPER AND ROLL THE PAPER THAN SURF IT LIKE IT IS ON WAVES OF WATER,

STRAIGHTING OUT PAPER

MAY NEED TO TRY DIFFERENT TYPE OR BRAND OF PAPER.

THERE IS A PROGRAM THAT MAY HELP YOU WITH THIS PROBLEM IT IS CALL

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Place a few papers in the tray.
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Manually turn the right side gear toward you.
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Turn the gear, and watch the rubber wheel until the notch on the rubber wheel is facing up and away from you (and the paper is fully engaged).
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