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I purchased a Sony mini laptop (VPCW121AX) in Dec. After upgrading the Windows 7 Starter(32 bit) to Windows 7 Professional (32 bit), and installed the other programs I wanted on the mini it seemed to work fine. I had not activated the upgrade;a week later, the keyboard stopped working. After being on the phone, with Sony support for 2 1/2 hours, they decided I had to start over with the computer as it was manufactured. Then the keyboard worked fine. I again re-installed my upgrade disc for Win 7 Pro(32 bit) and when I tried to activate it, I got this message: " The software licensing service determined that this specified product key can only be used for upgrading, not for clean installation." This is probably because I no longer have Windows 7 Starter on my computer. I bought an upgrade of Win 7 Pro and it says 'upgrade' on the cover. Sony won't help me since they only support what was on the computer when I purchased it. I have had no luck in trying to contact Microsoft for help. I probably would classify my computer knowledge as medium, so any help I get will have to be using simple terms. Do you think you can solve this problem for me and an estimate of what it will cost? Jeanie Wallace ijeanie@me.com

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Please again download window 7 starter from internet. Install it on the computer first.After that you can upgrade it to window 7 professional.
Now, if the keyboard is not working.
a.HOld down the Window (flag) key, and hit R together. b.In the box type in devmgmt.msc.
Check the keyboard driver for window 7. or search for it on internet as "keyboard driver for window 7' and download and install it. or Try out a keyboard of other computer.
or
restart in the safe mode asunder;

a.Restart your computer and immediately start tapping F8 key on the top line of the keyboard b.Now,choose safe mode with networking. Hit enter 2-3 times.
Now, check if the keyboard is working or not.

Posted on Feb 04, 2010

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Posted on Jan 02, 2017

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Just installed windows 10 from Windows 7 but I don't know if I can get 64 bit?


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Hello, For the purposes of installing Windows 7


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I would recommend you to install Windows 7 32 bit ,it will work better with your laptop.
Please click here or the link below :
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My sony vaio vgn-cr220E was uprraded from vista to windows 7..why does the biult in motion eye camera doesnt work..


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just enter your Win7 operating system (there are 9 versions of Win7), and select the downloads (2)
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START > Control Panel > System > General (tab)

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Windows 7 Home Premium 32-bit
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1 Answer

I have a sony vaio vgn-sz491n. i have loaded windows 7 professional, 64bit onto it. in the device manager, it shows that a driver for a mass storage controller is missing. where can i find this...


Most likely missing a driver for SD/MC card reader
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You have the options to install the windows versions supported by sony from esupport.sony.com (Vista or XP)
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Is it possible to upgrade windows xp professional x64 to windows 7 professional x64


Hello
Yes it is.
Just make sure you download or purchase Win 7 x 64.

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Jun 10, 2010 | Microsoft Windows XP Professional for PC

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When we try upgrading xp to windows 7 the upgrading failed because our cpu is old can i upgrade my xp to windows 7 using a old cpu or use a new cpu


NO you cannot, on that same computer, no matter what OS, because, you MUST change your central Processing Unit, CPU. To allow Windows 7 to work correctly.

Feb 07, 2010 | Microsoft Windows XP Professional

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I can upgrade to windows 7 in my n1000


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Regards
Uttam
Windows 7 requirement If you want to run Windows 7 on your PC, here's what it takes:
  • 1 gigahertz (GHz) or faster 32-bit (x86) or 64-bit (x64) processor
  • 1 gigabyte (GB) RAM (32-bit) or 2 GB RAM (64-bit)
  • 16 GB available hard disk space (32-bit) or 20 GB (64-bit)
  • DirectX 9 graphics device with WDDM 1.0 or higher driver
http://www.microsoft.com/windows/windows-7/get/system-requirements.aspx

Here is you laptop spec
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Video Graphics Processor / Vendor Intel Extreme Graphics 2
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Operating System / Software
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  • Software Drivers & Utilities

Dec 10, 2009 | Averatec 1000 Notebook

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