Question about Dell Dimension 3000 PC Desktop

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I just recently got dsl through At&t, my dsl modem is connected just fine and works with my laptop but my desktop won't work with it. It shows I'm online but my browser(firefox) isn't working with the modem. I can't update my other programs either. I had this problem with the laptop but it resolved itself when I removed IE from my laptop. I tried to do the same with my desktop but no luck. The ping test comes back fine, so I'm stumped.

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  • s_chewy_b Feb 04, 2010

    Both are wireless connections, My desktop wasn't reading the same as the laptop. However, once I made the changes to mirror what the laptop has, I have "limited or no connectivity". Speed and signal strength are great though.

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Based on the information you gave, looks like
(1) Either there is a proxy server set in your browser settings on the desktop. If yes then uncheck it.
(2) Another solution is to copy the same settings as on your laptop to the desktop. Assuming you have Windows installed, go to control panel, network connections. right click on the ethernet adapter --> properties. Select TCP/IP in connection type.Click on properties. Now here whatever entries you find (which work with AT&T) you need to copy those to desktop too.
You internet should work after this.
Thanks.

Posted on Feb 03, 2010

Testimonial: "Thank you so much!"

  • indic Feb 04, 2010

    Ok,
    Could you try changing the ip settings to DHCP? That is, you would need to go back to the desktop settings which you changed and select "obtain ip address automatically". There would be two such select buttons. Does the "Limited connectivity" disappear after this?

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Posted on Jan 02, 2017

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