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Receiving error message E511 Unit has new photoconductor unit, as well as all 4 toner cartridges. When unit is opened and photoconductor removed, there are massive amounts of black toner (blobs of toner about the size of a thumb) magnetized to left side of pickup rollers on all colors. Unit sat for about 4 months- was working fine prior to storage.

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The "Service Req E511" error message means that part of the photoconductor unit called the transfer belt is not being detected. See the following article from the Epson web site which will help. http://www.epson.co.uk/Store/Printers-and-All-in-Ones/Epson-Aculaser-C1100/Drivers-Support?target=article&extn=.html&articleId=1319

Posted on Feb 06, 2010

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After changing the black cartridge of epson aculaser c1100, a message flashed: Service Req E511


Hello,

Welcome to FixYa, the world's largest product support community.

The message E 511: Service Required is commonly due to the Photo Conductor Unit's tabs getting stuck. So the first thing we need to do is to remove the PHoto Conductor Unit. Here are the step to remove the Photo Conductor Unit off of your EPSON Aculaser C1100.

1. Turn the printer on, and open cover B.

deathschythe_1.jpg


2. Raise the yellow lever inside cover B.
deathschythe_2.jpg

3. Remove the photoconductor unit.

deathschythe_3.jpg

4. Check the white tabs on the underside of the photoconductor unit. These are spring-loaded plastic tabs that should depress when you press and release it. If the white tabs no longer spring back you need to replace the photoconductor unit.

After removing or ultimately replacing the photoconductor unit, please follow the step by step giude on how to remove the photoconductor unit in reverse order.

Jun 09, 2011 | Epson Aculaser C1100 Printer

1 Answer

My printer sends me this message E 511 service required what does this mean?


error E511 services required mean part of photosensor that is transfer belt is not being detected
1. power the printer off, wait for 30 sec, and then power it on.
2. remove the photoconductor unit
3. check and clean the photoconductor and transfer belt.
4. clean the TR0 sensor in the printer
5. resolve any toner spillage inside the printer
6. reinstall the photoconductor,close all the covers and then power the printer off and on

if it dosnt work

To check whether the problem is with the printer or the PCU, if possible either try another PCU in the printer, or test the PCU in another printer you know to be working.

I think I it should work.

Mar 11, 2011 | Epson Aculaser C1100 Printer

2 Answers

Error: service reg E511 what does this mean?


Part of the photoconductor unit known as the transfer belt is not being detected when the E511 Service Requested error comes up. Epson in the UK has the troubleshooting outlined here:

http://www.epson.co.uk/Store/Printers-and-All-in-Ones/Epson-Aculaser-C1100/Drivers-Support;jsessionid=035E9EA2127A8A5A478481112D9F98B2.acc2?target=article&extn=.html&articleId=1319

Jun 19, 2010 | Epson Aculaser C1100 Printer

2 Answers

Espon aculaser c1100 service req e511


Error E511 is due to ur photoconductor.. the black transfer belt is out of position... it can be corrected if you know how to open up the photoconductor unit...

May 14, 2010 | Epson Aculaser C1100 Printer

1 Answer

Service Req E511


e511 is to do with the photoconductor unit which sits under the top lid

usually detector underneath the photoconductor dirty or the wide rubber belt then runs throuigh the photoconductor is sligthly off to one side

Feb 24, 2010 | Epson Aculaser C1100 Printer

1 Answer

E511 error code


  1. Check of Photoconductor Unit attachment. Re-attach Photoconductor Unit.
  2. Is the Drum of Photoconductor Unit rotating?
  3. Remove Photoconductor Unit. Turn gear of Photoconductor Unit until silver seal attached to Belt can be seen.Is silver seal dirty?
  4. Remove Photoconductor Unit. Is SENSOR TR-0 attached securely?
  5. Remove Photoconductor Unit. Are there any dirt or foreign bodies on the SENSOR TR-0 surface?
  6. Does the error recur when the power is turned ON?
  7. Remove Photoconductor Unit. The voltage of P416-2 ↔ P416-3 on PWBA MCU is 5 VDC when silver paper or other reflective object comes close to the sensing area of SENSOR TR-0, and is 0 VDC when the object is released?
  8. The voltage of P416-1 ↔ P416-3 on PWBA MCU is 5 VDC?
  9. Disconnect the P/J416 from PWBA MCU. Do all of the wiring below have normal continuity?
  10. Replace MOTOR ASSY P/R.

Jun 19, 2009 | Epson Aculaser C1100 Printer

1 Answer

Epson schematic (e511 error)


Hi-

Try reseating all the toners, as well as the photoconductor unit. If all fails do a reset using the panel. Call manufacturer for 562-276-4382 for step by step instruction.

Hope this helps

Oct 10, 2008 | Epson ACULASER CX11NF All-In-One Printer

2 Answers

No functions are working, error code E511 shows in dialogue box


E511 is in regard to the photoconductor unit. There may be the need to clean the black belt from dust accumulation (other users have reported success by that) whilst I had success by cleaning the surface of the optical sensor on the left, accessible after lifting out the photoconductor. Keep the photoconductor shielded from light while you do this. It usually about stray toner accumulated on surfaces within the printer. Be careful how you remove "dust", a vacumn cleaner can catch fire because the dust is susceptible to electrostatic charge build up.
Hope this helps.

Jun 22, 2008 | Epson ACULASER CX11NF All-In-One Printer

4 Answers

Epson CX11NF Error Message Service Req E511


This is from the service manual
Service Req E511
�� Possible parts that caused the error�� Troubleshooting
�� Photoconductor Unit �� SENSOR TR-0
�� HARNESS-ASSY XERO �� MOTOR ASSY P/R
�� HARNESS ASSY MAIN �� PWBA MCU�� LV/HVPSStep Check Yes No
1 Check of Photoconductor Unit attachment
Re-attach Photoconductor Unit.
Does the error recur when the power is turned
ON?
Go to Step [2]. End of
procedure
2 Operation check of Photoconductor Unit
Is the Drum of Photoconductor Unit rotating?
Go to Step [3]. Go to Step [10].
3 Check for dirt on silver seal on Belt in
Photoconductor Unit
Remove Photoconductor Unit.
Turn gear of Photoconductor Unit until silver
seal attached to Belt can be seen.
Is silver seal dirty?
Replace
Photoconductor
Unit.
Go to Step [4].
4 Check of SENSOR TR-0 (TR0 Sensor)
attachment
Remove Photoconductor Unit.
Is SENSOR TR-0 attached securely?
Go to Step [5]. Re-attach
the SENSOR
TR-0, and go to
step [5].
5 Check of dirt and foreign bodies on surface
of SENSOR TR-0
Remove Photoconductor Unit.
Are there any dirt or foreign bodies on the
SENSOR TR-0 surface?
Clean to remove
any dirt or
foreign bodies,
and go to step
[6].
Go to Step [7].
6 Does the error recur when the power is
turned ON?
Go to Step [7]. End of
procedure
7 Operation check of SENSOR TR-0
Remove Photoconductor Unit.
The voltage of P416-2 ↔ P416-3 on PWBA
MCU is 5 VDC when silver paper or other
reflective object comes close to the sensing
area of SENSOR TR-0, and is 0 VDC when
the object is released?
Replace PWBA
MCU. (p.404)
Go to Step [8].
8 Check of 5 VDC power supply to SENSOR
TR-0
The voltage of P416-1 ↔ P416-3 on PWBA
MCU is 5 VDC?
Go to Step [9]. Go to Step [14].
9 Continuity check of HARNESS-ASSY XERO
Disconnect the P/J416 from PWBA MCU.
Do all of the wiring below have normal
continuity?
J416-1 ↔ J108-3
J416-2 ↔ J108-2
J416-3 ↔ J108-1
Replace
SENSOR TR-0.
(p.361)
Replace
HARNESSASSY
XERO.
10 Check after replacement of MOTOR ASSY
P/R
Replace MOTOR ASSY P/R. (p.398)
Does the error recur when the power is turned
ON?
Go to Step [11]. End of
procedure
11 24 VDC power supply check to MOTOR
ASSY P/R
Disconnect P/J201 from MOTOR ASSY P/R.
The voltage of J201-1 ↔ J201-2 is 24 VDC?
Go to Step [12]. Go to Step [13].
12 Continuity check of HARNESS ASSY MAIN
Disconnect the P/J403 from PWBA MCU.
Is the continuity normal between all terminals
of J403 ↔ J200?
Replace PWBA
MCU. (p.404)
Repair broken
or shorted part.
13 Continuity check of HARNESS ASSY MAIN
Disconnect P/J502 from LV/HVPS.
Do all of the wiring below have normal
continuity?
J502-9 ↔ J201-1
J502-10 ↔ J201-2
Replace LV/
HVPS. (p.407)
Repair broken
or shorted part.
14 5 VDC power supply check to PWBA MCU
The voltage of P410-3 ↔ P410-4 on PWBA
MCU is 5 VDC?
Replace PWBA
MCU. (p.404)
Go to Step [15].
15 Continuity check of HARNESS ASSY MAIN
Disconnect P/J410 from PWBA MCU and P/
J502 from LV/HVPS.
Do all of the wiring below have normal
continuity?
J410-3 ↔ J502-3
J410-4 ↔ J502-4
Replace LV/
HVPS. (p.407)
Repair broken
or shorted part.

May 22, 2008 | Epson Aculaser C1100 Printer

3 Answers

Lexmark printer error at power up


pc stands for photoconductor or print cartridge or in layman's term toner

the toner has reached its expected life or toner has ran out

Oct 03, 2007 | Lexmark Optra SC 1275 Laser Printer

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