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Sony 40w5500 keeps losing guide plus info. The programme listing information remains for about one week then 90% of the information disappears. I have had to download the tv liting data approximately three times this month. Any ideas to resolve the problem? Thanks

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

mistersony
  • 320 Answers

SOURCE: sony bravia KDL40S2000 standby blink four times

A 4 flash issue means either the back light inverter (power supply) has failed or that one of the fluorescent tubes in the panel has failed. The only way to know for sure is to check the fuses that are on the inverter board. If one or more of the fuses are opne, then it is likely the inverter board is bad. If the fuses all check good, then the panel is at fault. If it is the inverter board, it is a part you could replace yourself; the cost of the board is about $70. If it is the panel, you would probably want to consider replacing the TV, as the repair costs would be over $1000

Posted on Dec 10, 2008

  • 148 Answers

SOURCE: My Sony KDL-40W5500 TV won't switch on: standby

NOOOOOO, do not buy a new one. Your problem , if you fixed it my way yourself, would only cost you around$3.00 to $5.00....
The caps (capacitors) in the powerboard are going out. This is a very common problem in all class and price ranges of modern lcd and plasma tv's/ monitor's. I don't know if this problem has been like this for awhile or it just started, but either way, if the tv takes an abnormal amount of time to "warm" up then it most likely will go out all the way sometime in the (near) future. If you have a tiny bit of will and knowledge ypou can open the unit and get to the print board. Examine this for "popped" capacitors, they will have a buldging top instead of a flat one. Im gonna try to include a pic of them here, if i can get it this time, I've tried bfore lol. But you can google image a "popped" or "bad" capacitor and you would be able, with ease, to diagnose if you have any of these. Usually only one or two. Radioshack sells capacitors (couple anyway) for $1.59 each. MAKE SURE the replacement is of the SAME voltage or HIGHER, or you will be right back replacing those 2. Every capacitor has a negative pole marked with an (-) on the side of the capacitor(by one of the "legs", always puit the negative (-) "leg" of the new capacitor in the same hole in the printboard as where the previous negative (-) "leg" of the capacitor was ( a capacitor with the negative and positive "legs" put in backwards will result in the new piece "popping" as sson as you turn it on!!) make sure the "uf" rating (for example the most common popped capacitor is the 1000 uf) is the same as the one you are replacing. I needed 1000 uf, 105 c and 26v (volt) ratings for the 1 capacitor I needed to replace to fix my LG 19" lcd panel monitor I found by the trash that the light came on off, but it didn't come on. I replaced that capacitor with ; 1000uf, 85 c and 36 v (volts0...It works fine eventhough the volts and the temperature rating (36v and 85c) was not the same as the (26v(volt) and 105c ) capacitor I removed !! Further, I've replaced capacitors that had the celcius rating of 105 with the only ones Radioshack had, namely 85 c(celsius) they have been working great, but I'm not sure about any effect, nor have I heard or read (yet?) about that making an urgent difference. Many threads that I've read people have done the same, so we should be ok (my stuff has been running good for a while longer then most brand new ones!.............(all these ratings ; 'uf ' and 'c' etc are on the side of the capacitor you are replacing and on the side of the ones you are replacing them with)...For all this all you need is the cheapest solder gun u can find (I bought one for $7.99 at Radioshack), a camera (to take pictures as you go to remember how to reassemble the unit) and, once you have your materials, 20 minutes to replace 2 or 3 capacitors and you are good to go...Most monitors and tvs (lcd/plasma) I've seen you have to lay flat on the ground/bed/blanket etc, to work on (screen side down). Usually there are 2 or 3 screws (or a few more) to remove, then you will have to carefully (its comes off easily most times)insert a flat screwdriver inbetween the casing and gently pry it up as you go around the whole frame. Sometimes you have to remove the little washer arouind the cable input orso, just be gentle and you cant go wrong. Once insidet here will be a box with wires running to the sides etc...unplug, gently, these wires and open the box. Inside you will find 2 or 3 circuitboards, check them all for "popped" capacitors, replace, reassemble and plug it in....Have fun becoming an overnight tv mechanic lol!

If this has helped you (or not) , then please rate!
Thank you.

Posted on Feb 02, 2010

  • 50 Answers

SOURCE: TV guide abruptly stopped receiving information

Off-Air reception (Antenna) of TV Guide comes from a supplier called Rovi (formally known as Macrovision, Gemstar). They have supplied your local CBS affiliate with a TV Guide application known as SCTE 127 or VBI in MPEG. Follow these steps until you have found a solution to the TV Guide - No Information Available.

1. Check to see if your local CBS station is coming in clearly not tiling.

2. Reset your TV Guide through your TV Guide Menu, for more information copy and paste the link below. (What usually works for me is setting up the guide by putting in 99999 for the zip code then answer all other questions. After it says your TV will receive the guide in 24 hours then setup the guide as you normally would with your zip code).

http://www.rovicorp.com/support/13094.htm?link_id=topnav

3. Contact your local CBS affiliate engineer and see if they are having problems with the TV Guide transport stream i.e. SCTE 127 or VBI in MPEG

FYI if you get your service from a Cable TV company they will have to pass this information through their system commonly referred to as Passing PIDS.

Posted on Feb 08, 2010

  • 1 Answer

SOURCE: programs are not shown in the programme guide

software upgrade need

Posted on Apr 16, 2010

  • 1 Answer

SOURCE: I use Guideplus on my tv, everything ok with the

Did you find a fix? I have the same problem!

Posted on May 13, 2010

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NEED A USER MANUAL FOR A SONY BRAVIA TV MODEL KDL-40W5500 MODEL 9201533AN YOU HELP PLEASE THANK YOU


Sony has the manual for the KDL-40W5500 on the product support page: http://www.sony.co.uk/support/en/product/KDL-40W5500 . Scroll down to the Manuals section and there are two documents immediately shown. There are additional manuals stored on various Sony sites available, if you click on the link for all manuals. The direct link for one version of the manual in English is http://download.sony-europe.com/pub/manuals/swt/Z006/Z006062111.pdf .

I hope this helps.

Cindy Wells

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Take it to the technician he can only solve the problem.

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My remote for my Kdl 40w5500 tv doesn't work properly?the volume,programme,theatre & on/off buttons work but none of the others do????????


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Common cause is the liquid substance from old batteries of remote control. Just clean the rubber contacts and printed circuit board inside of your remote control with alcohol and cotton or cloth, let it dry for few minutes, then re assemble your remote control and it's done...

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Sony dvd rdrhxd870 Set to record 2 programmes the first programme is recorded and then the guide plus channels all shut down and I have to reset again. Tried 24hour shutdown as Sony shop suggested no luck


Contacted Sony shop Cheshire Oaks and they said that It is not a fault in the dvd. The north west is going thro having to reset tv's as the Analogue Signal is being shut down. The Transmitters are interferring with the Hard Disc on my dvd and lots of other people are also having this problem. Although the date for the shutdown was 3rd Dec. not all the analogue programs have been turned off. I will have to wait until
the week before Christmas and things should be back to normal.

Dec 07, 2009 | Sony Televison & Video

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No programme info ona Sony TV after the Freeview retune


Unfortunately you haven't said which exact model of Sony tv you have, but there were a lot of their models which didn't behave correctly after the digital retune. In most cases this led to a digital tv freeze.

The official advice is to first try the retune again; from experience I'd add that you need to try it at least twice and to do so at different times of the day in case there is temporary unplanned signal disruption or other environmental factors.

If that does not work then you need to contact Sony directly for advice on 0870 511 1999.

Please cut and paste the following web address into your browser and you'll see a list of Freeview equipment which is known to have incompatibilities with the retune (you need to have Adobe Reader installed). Unfortunately the list has proven to be somewhat less than comprehensive.

http://news.bbc.co.uk/1/shared/bsp/hi/pdfs/01_10_09_freeview2.pdf

I hope that you have found my advice to be of assistance and in return ask only that you remember to rate my answer.

Oct 20, 2009 | Televison & Video

1 Answer

Hi I have just retuned my tv but have found that the identity number(ie BBC1 is D.001, ITV is D.003) for channel 5 is D.800 which Guide plus uses but the TV recognises channel 5 as 005! therefore I cannot...


The retuning process is as follows:

  1. Press the [i+] or MENU button on the remote control to display the DIGITAL INFO menu.
  2. Press the BLUE button to display the MAIN MENU.
  3. Press the UP or DOWN buttons to highlight AUTO TUNING then press the OK button to display the AUTO TUNING MENU.
  4. Press the RED button to start the auto tuning process for all available digital channels.
  5. Wait for the process to complete.

If you wish to CANCEL the auto tuning process whilst it is processing then press the BLUE button at any time.

You may lose some channels when you retune the TV as the channels have been rearranged. To locate them look at the EPG although you may still find that some channels are no longer available on FREEVIEW. See the following link for additional information

http://www.freeview.co.uk/_retuneinfo/

If the above process does not work then check the link above for additional information and also visit the accompanying site links below to find more information for your model of TV / FREEVIEW box.

For troubleshooting the retune procedure visit http://tvretune.co.uk/troubleshooting/

For specific model information visit http://tvretune.co.uk/productmanuals/

Oct 03, 2009 | Sony KDL-26S2010 26 in. LCD Television

1 Answer

Have Warning message on DVD 'Your Guide Plus has not received TV Listings. Check your host channel.' What do I do?


Symptoms / Customer Description
TV Guide issues.
Example:
1. Not getting the correct info, or no information.
2. TV Guide giving double channels.
3. TV Guide grid comes up but no information.
[Primary Symptom Code: 118X ]

Solution

TV Guide information comes from the Host Station.

1. If no information on some channels or incorrect information not TV issue, but station not giving any information or incorrect information.

2. If grid comes up, but no TV Guide Info could be
siginal issue.

3. Double stations showing up. Unfortunately double listing is the way it's going to be. They have to send out all possible OTA listings for the area. You can hide the channels that you are not getting.

For these type of issues
Please have the customer call our Customer Support Line 800-222-7669
Our Call Center Rep. will fill out an investigation form with data pulled from the TV. These reports will be sent to Gem Star for their investigation, and the Call Center will get
back to the customer.

Apr 14, 2009 | Televison & Video

1 Answer

Guideplus problem


EPG fix here
http://www.fixya.com/ThreadView.aspx?prdid=221926&thid=1696771

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