Question about Sony Ericsson Z525a Cellular Phone

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Insert Smartchip My Sony Ericsson z525a got a problem "insert Smartchip" and all was disable. I used for only 11 months and when i turnoff to clean and turnon again, this message display. Anyone can help me this problem please. I try so many times to clean reinsert the sim card but nothing happen.

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  • juliaeo Jul 26, 2008

    My battery ran out and when I recharged it asked me to insert the smartchip, and would not function or do anything. I took out the battery and sim card, then put back in. Now it says "phone lock code" and shows a picture of a lock. HELP!!

  • Cindy Schellin
    Cindy Schellin May 11, 2010

    Have you tried using the smartchip in another phone? This would tell you if its the phone with the problem or the smartchip.



    Try this and let us know what happens.



    :)

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You have to insert the smart card all the way in on these phones. You can use a pen cap or something to push it all the way in there until it goes all the way in and click and stays there. Then it will not say " insert smart chip" anymore.

Posted on Aug 01, 2008

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My sony ericsson keeps saying, insert smartchip. I turn it off and back on and it still displays it. i took out the battery, memory stick, and sim card and put them all back in and it still says "insert smart chip" help.

Posted on Jul 28, 2008

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Thanks for using Fixya!!!

Posted on Mar 28, 2008

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Hi,

I have the same phone, and was getting the same "Insert Smartchip" message.

I seem to have fixed it by taking off the cover on the back of the phone (the part with the Sony Ericsson name on it), taking out the large battery, and gently pushing the little blue Smartchip back into its chamber with my fingernail, as it must have come loose somehow. The Smartchip "clicks" into the chamber when it is in there correctly.

I put it all back together, turned the phone off, then back on. When it came on, it worked again.

Hope this helps!

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Take the SmartChip out and gently wipe it and the phone where it inserts. This has worked for me.

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