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I just bought this copier and it has error code E0008040000

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  • paifloors Feb 03, 2010

    I bought this at auction yesterday and saw it work. It was hooked up to a colater and LAN. I just want to use it as a normal copier so I took off the colater and I wont be hooking it up to anything for now. There is no warranty. The model is a C3220 Cannon imaging center.

  • paifloors Feb 03, 2010

    I tried to enter the service mode and it isnt working. Do I need to hold the button for a specified amount of time or hod the additional functions button down at the same time as the #. There is no paper jam or foriegn matierial that I could find on or around the fuser.

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Hi


Thanks for using FixYa. If this is a brand new copier then the best thing would be to use the warranty and get it replaced to avoid future issues however, if you want to solve the issue yourself which is not recommended as opening up the unit will void off the warranty, so if you want it to be DIY Job then please revert with the manufacturers name and model no# for your copier.


Thanks
Rylee

Posted on Feb 03, 2010

  • Rylee Smith
    Rylee Smith Feb 03, 2010

    Hi








    Thanks
    for your reply.
    Error E000 means low temp detected in the fuser
    unit, Faulty thermistor, lamp or PCB. Check fuser for jammed
    paper. Its an issue related to the fuser unit. Try and clear the error by
    entering the service mode:








    1. Press ADDITIONAL
      FUNCTIONS, #


    2. Go
      to #7 Printer and press OK


    3. Go
      to #4 Printer Reset and press OK


    4. Yes
      = ( * )


    5. Power
      cycle unit.






    If this does not help, on most units you have
    to start looking at your Fixing Assy. or Thermistor. Make sure that you do not
    have a piece of paper wrapped around Upper Fixing Roller or and other foreign
    substance in that area.









    Please do accept the solution if the issue is
    resolved or else revert for further assistance.









    Thanks


    Rylee






  • Rylee Smith
    Rylee Smith Feb 03, 2010

    This is the only way it can be done maybe you can press and hold the button for a longer time frame.




    Thanks
    Rylee

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