Question about Maytag Neptune MAH5500B Front Load Washer

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Error message The door won't open on our Neptune. There is an error message."do"

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  • Maytag Master
  • 2,651 Answers

Remove 4 phillips screws from inside detergent dispensor. you should be able to see a cord eiter neon green or orange, pull firmly on that cord its a manual release.

Posted on Feb 22, 2008

6 Suggested Answers

  • 1314 Answers

SOURCE: Maytag Neptune model MAH5500BB

yes you can take off the bottom panel and reach up on the right side toward the door lock there is a plastic like a string there pull it and will unlock door but i need you to email at b4829@yahoo.com with your complete model and serial # may have important info for you

Posted on Dec 30, 2007

  • 65 Answers

SOURCE: neptune washer not starting

open panel at rear of control panel usning phillips head and 5/16 the board attached to that panel will probably have a burnt r14 r1 or r21 resistor. this has been an ongoing problem with this model even a class action lawsuit.(lawsuit expired 9/2005) you can change the board but this will eventually happen again maytag directs you to do a full conversion kit rebuild about $400.

Posted on Feb 18, 2008

  • 34 Answers

SOURCE: Maytag Neptune washer error FL

Hello,

There is a manual door release tab in the dispenser area. You have to take the screws out and remove the dispenser to pull the tab and release the door. This is a pretty common issue, if you haven't yet you should contact your Maytag authorized dealer and ask about a more permanent solution. Hope you can get your clothes out.

Thanks

Posted on Apr 30, 2009

  • 5 Answers

SOURCE: Maytag Neptune door lock stuck!!!

Try these steps:

1.) Take the washer outside. 2.) Loosen the two screws on the back panel and remove the back panel. The pump sits on the left-side of the opening. There's a black water hose with a metal clamp; 3.) squeeze the metal clamp with your fingers until it's loose enough to slide away from the pump. 4.) Separate the hose from pump and the trapped water will pour out and the door will then open; and 5.) clear any blockage from the drain hose and the pump.

Posted on Jul 10, 2009

Macmarkus
  • 2605 Answers

SOURCE: Door won't open. Getting an

Hello, Welcome to FixYa.
Hopefully the info below will supply you with the assistance to get the door open for now at least...and a little more... The E4 error indicates a door kock error, however the door typically locks as a result of the unit failing to drain, so....
1. **Unplug the washer from the wall or turn off the breaker before attempting any repairs**
2. Locate the round door on the front of the machine (about 6" in diameter, lower right corner)try a drill bit or small screwdriver that fits in the hole in the round door.
3. Insert the bit into the hole in the door. It will push in a tab, it doesn't take much force. Rotate the hole (clockwise) to 6'oclock and it should come free. (the edges are very sharp so be careful).

4. Once the door is out of the way you'll be greeted by a 3-4" plastic cap with wings so you can unscrew it by hand or with the aid of pliers.
**NOTE - you should also see a ring attached, if you pull this the door should unlatch, but getting the water out first if present is usually a good plan
Once the door is open, unplug the washer for 20minutes or so and then plug it in again, to see if the control "resets". Good luck !
Let me know if you require further assistance and if not and this solves your problem, please rate the solution I provided accordingly. (Sorry about the post, I'm still adapting to this "htc" windows 7 phone after having an iphone for 2years...very tricky lol )
Thank you for choosing to "FixYa".
Regards,
Macmarkus :)

Posted on Jul 23, 2011

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

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Dec 31, 2012 | Maytag Neptune MAH5500B Front Load Washer

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What does the code od mean?


The "od" code appears when you must open the washer door. The Maytag Neptune washer requires that you open the door between cycles.

Read more: Maytag Neptune Washer Error Codes ' eHow.com http://www.ehow.com/list_7170826_maytag-neptune-washer-error-codes.html#ixzz2GZKry68n

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what is your model number is then we can get started then

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I own a maytag neptune washing machine. It was working o.k. and suddenly it won't start. I push the start button and it buzzes and shows a message that says,"It appears the door was not opened...


Hi Debi:
First I suggest to try unplugging the unit for 60 seconds to reset the control board. If that doesn't work then open the dispenser and remove the softner and bleach container. There is a cord near the front you can pull to open the door lock. If you still have issues with your door lock after manually opening the door, you will need to order and replace the door latch assembly.

Also I could bet you need to replace your door latch assembly. Hope this helps; also keep in mind that your feedback is important and I'll appreciate your time and consideration if you leave some testimonial comment about this answer.

Thank you for using Fixya, and have a nice day.

Dec 06, 2011 | Maytag Neptune MAH7500A Front Load Washer

1 Answer

ERROR CODE NP AND NOW DOOR WON'T OPEN


Hello first try unplugging the machine for 7 minutes if this doesn't then allow you to open the door then you can manually release the door lock by taking off the dispenser assebly holder (bezel) and pulling on the door lock release cord you will find inside. Also as far as the nP I think the erro your seeing is ND which is no drain in which you can click this link
http://www.fixya.com/support/t340703-maytag_neptune_error_code_nd another tech has posted with pictures on this issue. IF you have any further questions message me back Thanks
Rick

Sep 25, 2011 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Hi! getting od error and waher will not let me start any cycle


Hello, the "od"error you getting means the control did not detect that the door was opened between washes. Try opening and then closing the door again and if the error message is still present, there may be a problem in the door switch mechanism, the electronic control or the wiring between the two.

Thanks



Jun 05, 2010 | Maytag Neptune MAH6700A Front Load Washer

1 Answer

Maytag Neptune door lock stuck!!!


Try these steps:

1.) Take the washer outside. 2.) Loosen the two screws on the back panel and remove the back panel. The pump sits on the left-side of the opening. There's a black water hose with a metal clamp; 3.) squeeze the metal clamp with your fingers until it's loose enough to slide away from the pump. 4.) Separate the hose from pump and the trapped water will pour out and the door will then open; and 5.) clear any blockage from the drain hose and the pump.

Jul 01, 2009 | Maytag MAH6700AWW Neptune Front-Load...

2 Answers

Maytag Neptune washer error FL


Hello,

There is a manual door release tab in the dispenser area. You have to take the screws out and remove the dispenser to pull the tab and release the door. This is a pretty common issue, if you haven't yet you should contact your Maytag authorized dealer and ask about a more permanent solution. Hope you can get your clothes out.

Thanks

Apr 29, 2009 | Maytag Neptune MAH7500WH Front Load Washer

1 Answer

Maytag Neptune Washer


Excellent, glad to hear we could help.

Jun 14, 2008 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Maytag Neptune model MAH5500BB


yes you can take off the bottom panel and reach up on the right side toward the door lock there is a plastic like a string there pull it and will unlock door but i need you to email at b4829@yahoo.com with your complete model and serial # may have important info for you

Dec 30, 2007 | Maytag Neptune MAH5500B Front Load Washer

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