Question about Brother IntelliFAX 1840C Plain Paper Inkjet Fax

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BOUGHT NEW CARTRIDGES (BLACK & COLOR) COST $70!! WILL NOT PRINT. SOUNDS LIKE PRINTING BUT BLANK PAGES COME OUT. . IS THERE A WAY TO CLEAN- UNCLOG PRINTHEADS MYSELF WITHOUT TAKING TO SERVICE MAN. CAN'T AFFORD THE REPAIR AFTER BUYING THE INK!! THANKS

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There are a few things you can do yourself to try and get the print heads flowing again, but they won't give you as good of results as a professional cleaning or new print head. I would say that the print head is most likely clogged if you let the machine sit for more than a few weeks without printing on it. If your last set of cartridges worked fine and then you immediately put in new cartridges and it didn't print, I would say the print heads may not be clogged but expired (no amount of cleaning will get them working again). To clean the print heads yourself first rub off any accumulated ink with a warm water soaked paper towel. As a check to see how your cleaning progress is going press the print head against a dry paper towel. You should see distinct entire lines for each color. You can then try resting the print head on a paper towel soaked in warm water to hydrate the print head. If no ink soaks into the towel at all after a few minutes the print head needs more cleaning than you can do yourself. Unless you know someone with a hand held garment steamer with a narrow nozzle on it you can steam the print head to loosen up the ink stuck in it.

Posted on Feb 05, 2010

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