Question about Canon PIXMA MP780 All-In-One InkJet Printer

2 Answers

Paper feeding tension loose

Had the waste ink tank cleaned and service in the fall and since that time the feeding of the paper is not working correctly It prints fine until that last inch or so and then loses tension.
And now all the printing that I do with envelopes is smearing despite my deep head cleaning all the ink colours.

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  • 4 more comments 
  • echod Feb 03, 2010

    Sorry it took me sometime before I could figure out where my advice was to be found.

    The paper feed setting has never been changed and currently is set at "paper feed switch"

    The smearing on the envelopes seems to be because of their being a double thickness of paper.

    All the printing on a single sheet is coming out fine, except of course for the last 1/2 inch of paper.

    So to accommodate this problem I have just not had anything designed that low on the paper.

    So needless to say it is impossible to get the excellent photos 4x5 that I was once getting because of that last 1/2 being crooked.

  • echod Feb 03, 2010

    Revert back for more assistance.

    Where do I revert back too.

    Waiting for my second response to be answered

  • echod Feb 03, 2010

    Paper tension loose for last 1/2 of printing anything. Envelopes, pictures and plain paper.
    And just recently the envelopes are now smudging when they print even though I have used the deep clean methods several times. I am certain it is related to the tension of the paper drawing plate being too loose.
    It has been this way since I had the machine serviced last fall 2009 for "waste tank is full" and I would return it to the repair shop except it is a 2 hour drive one way. And that is the nearest repair shop. So I am hoping to troubleshoot the problem myself.

  • echod Feb 03, 2010

    When printing envelopes the lever is always set at the envelope position.

    Assuming this is the lever that moves left to right where we position the paper/envelopes for feeding.



    The lack of tension is coming from the circular bar with rubber spacers that I can see when the paper/envelopes are finishing their print cycle. It is at this point that the tension seems to be lax and allowing the paper to shift.

  • echod Feb 03, 2010

    Sorry... misunderstand your last comment.

    Do you mean that you are checking with the expects techs and I am to wait a bit?

    Or are you telling me to check with expert techs or find a repair service tech?

  • echod Feb 03, 2010

    Paper tension loose for last 1/2 of printing anything. Envelopes, pictures and plain paper.
    And just recently the envelopes are now smudging when they print even though I have used the deep clean methods several times. I am certain it is related to the tension of the paper drawing plate being too loose.
    It has been this way since I had the machine serviced last fall 2009 for "waste tank is full" and I would return it to the repair shop except it is a 2 hour drive one way. And that is the nearest repair shop. So I am hoping to troubleshoot the problem myself.

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You may have contaminated drive rollers near the out put tray of your printer. Use a mild solvent like mineral sprits to clean the rollers. Since it is feeding up to the last inch of paper your paper feeder is working properly. Look for any paer debris on or in the paper path.
Aloso look for broken or damaged paer registration fingers that may get in the way of the paper travel.

Posted on Feb 04, 2010

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Go to printer configuration and check the default paper feeder setting. Also go to maintenance mode and try to clean the nozels.

Revert back for more assistance.

Posted on Feb 03, 2010

  • 1 more comment 
  • Rajesh Pai
    Rajesh Pai Feb 03, 2010

    Try to set the catridge lever to envelope mode which is there on the top of the catridge will resolve your problem.



    Leave a comment for more assistance.

  • Rajesh Pai
    Rajesh Pai Feb 03, 2010

    As suggessted, need to check the same with expert engineers or service center experts.

  • Rajesh Pai
    Rajesh Pai Feb 03, 2010

    I mean, Need to check the printer with local expert engineers or service center experts.

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1 Answer

Error code 5100


There is no error 5100 in the manual so look at the following:


(1) Operator call errors (by LED blinking in orange)

LED blinking in orange. Error Solution Remarks

2 times No paper. Set paper, and press the Resume/Cancel button.

3 times Paper jam. Remove the jammed paper, and pressthe Resume/Cancel button.

4 times No ink. Replace the empty ink tank(s). (Pressing the Resume/Cancel button will exit the error without ink tank replacement.)

5 times The print head is not installed properly. - Install the print head, and close the

front cover.- With the print head installed, turn theprinter off and on.

- Re-install the print head.

8 times Warning: The waste ink absorber is almost full (approx. 95% of the

maximum capacity). Pressing the Resume/Cancel buttonwill exit the error, and enable printing.

In repair servicing, replace the bottom case unit (QM2-0647), or 5-item set of

the ink absorbers

(QA4-1012/1013/1014/1015/1055).

The service call error, indicating the waste ink absorber is full, is likely to occur soon.

9 times The connected digital camera or digital video camera does not support

Camera Direct Printing.

After removing the cable between the camera and the printer, press the Resume/Cancel button, and re-connect the cable.


(2) Service call errors (by LED blinking alternately in orange and green, or lit in

orangeLED alternate blinking in orange and green


Error Solution


(Replacement of listed parts, which are likely to be faulty)


2 times Carriage error - Carriage unit (QM2-0655 / QM2-0831)


- Timing **** strip film (QA4-1053)


- Logic board ***'y (QM2-0750 / QM2-0751)

- Carriage motor (QK1-0175)

3 times Paper feed error - Timing sensor unit (QG4-0277)


- Timing **** disk film (QC1-2781)


- Feed roller ***'y (QF4-0155)


- Platen unit (QM2-0650 / QM2-0828)


- Logic board ***'y (QM2-0750 / QM2-0751)



- Paper feed motor (QK1-0224)


4 times Purging error - Purge unit (QM2-0825)


- Logic board ***'y (QM2-0750 / QM2-0751)



6 times Internal temperature error - Logic board ***'y (QM2-0750 / QM2-0751)



7 times Waste ink absorber full - Ink absorber (QA4-1012 / 1013 / 1014 / 1015 / 1055)


- Bottom case unit (QM2-0647)


8 times Print head temperature rise - Print head (QY6-0042)


- Logic board ***'y (QM2-0750 / QM2-0751)



9 times EEPROM error - Logic board ***'y (QM2-0750 / QM2-0751)



13 times USB Host VBUS overcurrent - Logic board ***'y (QM2-0750 / QM2-0751)



- DCD board ***'y (QM2-0825)


15 times Other hardware error - Logic board ***'y (QM2-0750 / QM2-0751)



Continuous alternate blinking


Flash ROM error - Logic board ***'y (QM2-0750 / QM2-0751)



Lights in orange


RAM error - Logic board ***'y (QM2-0750 / QM2-0751)

*

Hop you can understand the above as it is straight out of the service manual.


Good luck

May 24, 2011 | Canon BubbleJet i560 InkJet Printer

Tip

Diagnose Canon Pixma Light Blinking Errors


ORANGE LIGHT FLASHES

2 times - No paper (ASF) [1000]
* No paper in the cassette [1003]

3 times - Paper jam [1300]
* Paper jam in the rear guide [1303]
* Paper jam in the under guide [1304]
* Front door closed [1250]

4 times - No ink [1600]
* Ink tank not installed [1660]

5 times - The print head is not installed [1401]
* Print head temperature sensor [1403]
* Faulty EEPROM data of the print head [1405]

6 times - Inner cover open [1841]
* Inner cover open (while printing) [1846]
* Inner cover open (printing continuous) [1851]; (printing not continuous) [1856]

7 times - Multiple ink tanks of the same color installed [1681]
* Ink tank in wrong position [1680]

8 times - Warning: The waste ink absorber becomes almost full [1700]

9 times - The digital/video camera does not support Camera Direct Printing [2001]

10 times - Automatic duplex printing cannot be performed (paper size not supported) [1310]

11 times - Failed in automatic print head alignment [2500]

13 times - The remaining ink amount unknown [1683]

14 times - Ink tank not recognized [1684]

15 times - Ink tank not recognized [1410 to 1419]
* No Blinking Access cover open [1200]

16 times - Valve sensor [6C00]

ORANGE / GREEN FLASHES

2 times - Carriage [5100]
3 times - Line feed [6000]
4 times - Purge cam sensor [5C00]
5 times - ASF (cam) sensor [5700]
6 times - Internal temperature [5400]
7 times - Waste ink absorber full [5B00]
8 times - Print head temperature rise [5200]
9 times - EEPROM [6800]
11 times - Carriage lift mechanism [5110]
12 times - AP position [6A00]
13 times - Paper feed position [6B00]
14 times - Paper feed cam sensor [6B10]
15 times - USB Host VBUS overcurrent [9000]
17 times - Motor driver [6D00]
18 times - NIC Board [6550]
19 times - Ink tank position sensor [6502]
20 times - Other hardware [6500]
* Alt. Blinking ROM
* Light in Orange RAM

SERVICE MODE
This printer has a service mode for service-related settings and for performing test prints. The operator panel buttons are used to enter the desired service mode.

Service Mode Operations
1. With the printer powered off, hold down the Resume/Cancel button and press the Power button.
2. While holding down the Power button, release the Resume/Cancel button and press the Resume/Cancel button twice in succession. Now release the Power and Resume/Cancel buttons.
3. Select one of the following service mode functions by pressing the Resume/Cancel button the specified number of times.

Count Indicator Functions
• 0 times Green Print head not installed, carriage returns and locks in home position
• 1 time Orange Service test print
• 2 times Green EEPROM information print
• 3 times Orange EEPROM initialization
• 4 times Green Waste ink counter setting
• 5 times Orange Destination setting
• 6 times Green Print head deep cleaning
• 7 times Orange LF correction
• 14 times Green Left margin correction

Execute the selected function (except for model setting) by pressing the Power button. The printer will switch itself off after performing the function.

on Feb 10, 2011 | Office Equipment & Supplies

1 Answer

I have got error 5100 what does this mean


Hello

Error code 5100 describes a physical problem either with a paper jam or an incorrectly seated ink tank. Resolving the error is a quick process that only requires a few standard troubleshooting procedures.

Press down and hold the "On/Off" button, which is located on the printer's operator panel, for one second. Wait 15 seconds and then tap the button again. Attempt to print or scan a document.

Check the paper feed tray on the front end of the Canon printer to see if there is any paper visibly stuck inside the printer. Open the printer cover by gripping the front edge of the printer and lifting upwards.

Grab the edge of the jammed paper and gently pull towards you to remove the paper from the paper feeder. Unplug the Canon's power cable and USB cable, and then turn the printer around.

Pull off the rear plastic cover tab and check if there is any visible paper jam. Grab the edge of the paper and gently pull toward you until the paper is removed.

Push the rear plastic cover tab back into place, and reconnect the power cable and USB cable. Attempt to print or scan another document to see if the error is resolved.

Lift open the printer's cover again and wait for the ink carriage to slide into view. Press the "Push" button on the front of the first ink tank. Pull the tank out and then push it back into place to ensure it is properly seated.

Repeat the process with the other three ink tanks, and then close the printer's cover. Power the printer off and then back on again.



But in some other canon printers,Error code 5100 indicates that the waste ink absorber has reached maximum capacity. The Canon i860 printer uses the waste ink absorber to keep ink residue off the printer heads and internal printer components. To resolve this error code, the waste ink absorber must be cleaned out and the error code message needs to be reset.

Open the top of the printer.

Locate the waste ink absorber pad on the right side of the inside of the printer. Grasp the pad and pull up to remove.

Take the waste ink absorber pad to a sink. Run warm water over the pad and wring it out to clean it. Wring the excess water out when done cleaning.

Clean the waste ink absorber compartment with a tissue or cloth.

Set the waste ink absorber pad on a dry paper towel or clean cloth to dry.

When the pad is dry, place it back into it's compartment in the printer.

Close the top of the printer.

Press and hold the "Resume" button on the printer. Press and hold the "Power" button while holding down "Resume."

Release the "Resume" button. Press "Resume" twice. The indicator light will turn amber followed by green.

Release the "Power" button.

Press the "Resume" button four times

Press the "Power" button. The error code is now reset.

Nov 13, 2010 | Canon Office Equipment & Supplies

1 Answer

Paper feed and ink lights are flashing alternately and printer refuses to work


This problem is caused by the waste ink pad counter thinking the printer needs a good clean. You can download the SCC service utility from http://www.ssclg.com/epsone.shtml. This will reset the counter and the printer will then work. As for the cleaning bit, I'm still working on that but at least I didn't junk the printer and about $40 worth of ink tanks.

Dec 28, 2009 | Epson C64 InkJet Printer

2 Answers

Blinng orange light


Answer Part 1 of 2

An error has occurred in the printer. The number of flashes indicates the type of error, as outlined below. Check the cause and take appropriate action.
Two flashes: Out of paper or paper feed error
Reload the paper correctly and press the RESUME/CANCEL button.
Three flashes: Paper jam
If paper has jammed in the printer, clear the jam, reload the paper in the printer correctly and press the RESUME/CANCEL button.
See Paper Jams
Four flashes: Ink tank is not installed properly
Open the Print Head Cover and check whether an ink tank is installed. If an ink tank is installed, push the button of the ink tank, and reinstall the ink tank properly.
Five flashes: No Print Head installed, or Print Head failure
Install a Print Head.
When the error continues, contact a Canon service representative.
Eight flashes: Waste ink absorber almost full
Ink used for cleaning is absorbed in a waste ink absorber placed in the printer. Eight flashes indicate that the waste ink absorber is nearly full. Press the RESUME/CANCEL button to cancel the error so that you can continue printing.
Important
If this error occurs, replacement of the waste ink absorber and maintenance of the printer are required. Canon recommends to contact a Canon service representative as soon as possible. Once the waste ink absorber becomes completely full, it cannot be printed until the Waste ink tank is exchanged.

Nine flashes: A specified period of time has lapsed without receiving a response from a digital camera or digital video camcorder / The digital camera or digital video camcorder connected is not compatible with this printer

Sep 30, 2009 | Canon PIXMA iP90 Mobile Printer

2 Answers

My Canon I550 quit printing.


An error has occurred in the printer. The number of flashes indicates the type of error, as outlined below. Check the cause and take the appropriate action.
bullet.gif Two flashes: Out of paper or paper feed error
Replace the paper correctly and press the RESUME/CANCEL button.
bullet.gif Three flashes: Paper jam
If paper has jammed in the printer, clear the jam, replace the paper in the printer correctly and press the RESUME/CANCEL button.
See Paper Jams
bullet.gif Four flashes: Empty ink tank
If you press the RESUME/CANCEL button, it will continue printing with an empty ink tank. However, when printing is finished, replace the ink tank immediately. If you continue printing with an empty ink tank, it will be a cause of trouble.
See Replacing an Ink Tank
bullet.gif Six flashes: No print head installed
Install a print head.
bullet.gif Seven flashes: Defective print head
Contact a Canon service representative.
bullet.gif Eight flashes: Waste ink tank almost full
The printer has a built-in waste ink tank for the ink used during print head cleaning. Eight flashes indicates that the waste ink tank is nearly full. Press the RESUME/CANCEL button to cancel the error so you can continue printing. Before the waste ink tank becomes completely full, contact a Canon service representative.
i_note_us.gif Note
Canon recommends to call for service as soon as this error occurs. Once the waste ink tank becomes completely full, printing will no longer be possible.
bullet.gif POWER lamp flashes alternate green and orange:
An error that requires contacting a Canon service representative may have occurred.
Turn the printer off and unplug the printer from the power supply. Plug the printer back in and turn the printer back on.
If the problem remains, contact a Canon service representative.

Apr 14, 2009 | Canon BubbleJet i550 InkJet Printer

1 Answer

Flash feed paper & ink light my epson r1800 printer


Do you mean that the paper light flashes at the same time as the ink light or do they flash alternately (ie: paper on, ink off -> paper off, ink on)?

If so the waste ink pads are full and you need to do the following:

1. Reset the waste ink counter:
Grab the tool linked from the wasteink.co.uk site (see bottom).

2. Redirect your waste ink into an external tank OR replace your waste ink pads.. (external tank is easier).

Instructions for the R1800 are available from this site



If the lights are doing something different, please post again with detailed information about how they flash and I can what else it might mean.

Hope that helps.

Mar 10, 2009 | Epson Stylus Photo R1800 InkJet Printer

2 Answers

When i turn my printer on the light flashes green once and then orange 5 times. cannot get past this stage - any ideas?


Here are all the flashing explanations:

Two flashes: Out of paper or paper feed error

Reload the paper correctly and press the RESUME/CANCEL button.

Three flashes: Paper jam

If paper has jammed in the printer, clear the jam, reload the paper in the printer correctly and press the RESUME/CANCEL button.

See Paper Jams

Four flashes: Empty ink tank

If you press the RESUME/CANCEL button, it will continue printing with an empty ink tank. After printing is finished, replace the ink tank immediately. If you continue printing with an empty ink tank, it may cause damage to your printer.

Refer to your Quick Start Guide for instructions on how to replace an ink tank.

Five flashes: No print head installed/Defective print head

Install the print head. Also, ensure that the protective tape has been removed.

If reinstalling the print head does not solve the problem, replace it with a new one. Contact the Customer Care Center.

Eight flashes: Waste ink tank almost full

The printer has a built-in waste ink tank for the ink used during print head cleaning. Eight flashes indicates that the waste ink tank is nearly full. Press the RESUME/CANCEL button to cancel the error so you can continue printing. Before the waste ink tank becomes completely full, contact the Customer Care Center.

Mar 08, 2009 | Canon BubbleJet i560 InkJet Printer

3 Answers

Canon S 520 doesn`t print


Two flashes: Out of paper, paper jam or paper feed error
Replace the paper correctly and press the RESUME/CANCEL button.
If paper has jammed in the printer, clear the jam and press the RESUME/CANCEL
button.

Three flashes: Paper jam
If paper has jammed in the printer, clear the jam, replace the paper in the printer
correctly and press the RESUME/CANCEL button.

Four flashes: Empty ink tank
One of the ink tanks is empty. Replace it.

Six flashes: No print head installed
Install a print head.

Seven flashes: Defective print head
Remove and reinstall the print head.
Also, ensure that the protective tape has been removed. If reinstalling the print head
does not resolve the problem, replace it with a new one.

Eight flashes: Waste ink tank almost full
The printer has a built-in waste ink tank for the ink used during print head cleaning. Eight
flashes indicates that the waste ink tank is nearly full. Press the RESUME/CANCEL
button to cancel the error so you can continue printing. Before the waste ink tank
becomes completely full, contact a Canon service representative to have the waste ink
tank replaced. Canon recommends to call for service as soon as this error occurs. Once
the waste ink tank becomes completely full, printing will be no longer
possible.

Oct 19, 2007 | Canon S520 InkJet Photo Printer

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