Question about Bose 023795 LCD Touchscreen Remote Control

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Bose P1 - lost backlight

I seem to have lost the backlight for the LCD display for my Bose Lifestyle 50. When I wrote Bose support, they suggested I hold down the On/Off button til I saw CA: and after that drr. Holding down the On/Off accomplishes nothing. Nothing happens. Anyone have another idea?

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  • dboseman Feb 22, 2008

    My backlight is out too. Love to have it back.

  • Anonymous Mar 07, 2008

    My backlight is Extremely dim... sorta same problem.... any resolution yet?

  • Bitler Dec 04, 2008

    My back light has failed too.

  • Anonymous Apr 25, 2009

    how much did it cost to have it repaired?



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Bose support repaired two P1 remotes for me. The first one they did for free (well out of the warranty period). The second one in the last 18 months cost $50 for a complete rebuild, new case, etc.

Posted on Aug 10, 2009

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It is likely the backlight has failed which is quite common on these units.  I had mine repaired with a new backlight.

Posted on Mar 10, 2008

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Call bose, so far they have been good to me however i lost the screen after 10 years of use, they charged 50 dollars including shipping and I am hoping I am good for another 10years.

Posted on Dec 30, 2010

  • metty7 Jan 18, 2011

    how long did it take from shipping Bose the product to you getting it back?
    Harold Green


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I have the same problem that occurred recently and took it apart to check it out. I looks like there is still power running to the backlight, but the backlight sheet has some bad cells at the contact end and only lights up a line about an inch long. Is there a way to pass this section and have the whole indiglo sheet light up again?
Any help is appreciated.

Posted on Jan 10, 2010

  • jasetheace Jun 09, 2011

    Yes, I had this problem and after years of searching for the answers here and else where on the internet, I just investigated myself and found a perfect solution relatively cheaply. Buy a new electro luminescent strip from Bose (about £30 including delivery) take out the batteries, undo all screws on the back of the remote and open it up. Carefully remove the ribbon cable from the clamp and the connector cable from its clip to get easier access to the PCB holding the LCD. Behind the LCD and above the PCB is where the faulty electro luminescent strip is located. To get to this you need to remove the metal frame surrounding the LCD panel by twisting horizontal the 8 or so metal clamps to allow the frame to be removed from the PCB. Now instead of removing the old strip stuck on behind the LCD, I just snipped off the 2 terminals on the old strip with scissors, unsoldered and removed the 2 contacts from the old strip leaving the rest of the strip still attached/glued. I then slipped the new strip directly on top of the old one and soldered the 2 new terminals on to the PCB. Put it all back together and hep presto, a lovely new backlit screen - wish I'd done it years ago! J


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Ware did you bay it ??

Posted on Aug 03, 2016

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Thered is an easy solution to the backlight repair .Order a eluminesant sheet which is cuttable and solder it in cost me 40 for 2 repairs

Posted on Jan 01, 2012

  • charlie Jan 01, 2012

    thered is an easy solution to the backlight repair .Order a eluminesant sheet which is cuttable and solder it in cost me 40 for 2 repairs

  • Daniel
    Daniel May 16, 2016

    where can buy this eluminesant sheet which is cuttable and solder ?


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Posted on Jan 02, 2017

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1 Answer

My lifestyle 50 M1 interface is displaying "No response". I have tried all the standard reboot options but apparently I need to replace the capacitors. Can anyone tell me the values of these?


I have had the same issue with LS50 for some time and stumble last night on the blog:

It is written in German though the detail worked perfectly for me this morning.
Bottom line is that they suggest you replace on the P1 unit 4 x caps (C9- 47uF 16V, C10-47uF 16V, C17-10uF 25V, C18-10uF 35V).
I did the work on my unit this morning and all is good - remote now connects immediately to P1 (as it did when new).

Hope that's useful.


Jan 27, 2016 | Bose LifeStyle 50 System


Bose Lifestyle 20 Manual Download

Download Bose Lifestyle 20 Audio System Manual


Would you like to review the features of the Bose Lifestyle 20 Audio System?

Have you lost your Bose Lifestyle 20 Audio System Owners Manual?

Would you like a digital, searchable, pdf version of the Bose Lifestyle 20 Audio System Users Guide?

Follow this link (& click FREE) to download a pdf version of the Bose Lifestyle 20 Audio System documentation.

I hope that helps.

on Jul 03, 2010 | Bose Lifestyle 20 System

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Hi Kimberly,

Here is a link to manuals Bose offers for one of many systems. In it you will find the instruction Bose Support Owner Manuals for Home theatre systems and speakers

Here is a brief from the lifestyle 50 system. Lifestyle 50 System Bose Product Support .At the site you can navigate until you find your desired hardware. Take a look.

Ah yes a video of the P1 to watch and adapt too
Bose Model P1 Personal Music Center remote

Fare. Well.

Jan 07, 2015 | Bose Televison & Video

1 Answer

Bose p1 remote does not work batterys git very hot need a replacement do they have a universal unit for the music center

no my parents have the same problem, since it's not a infrared system a universal one won't work , they ain't cheap

Oct 13, 2014 | Bose LifeStyle 50 System

1 Answer

I have a Bose LifeStyle 18, when I turn off, in the display appear "LifeStyle System" What is happening?

Normally your system should save its preferences and subsequently switch off. I suggest you completely unplug the system, wait for one minute and plug the system back in. it should start up with a message Lifestyle system XXX and then be available. If it does not start up with this message, I suggest you call Bose and ask for your system to be picked up for repair.

May 08, 2014 | Bose 3 2 1 GSX System

2 Answers


FOR THE BOSE LIFESTYLE 50 SYSTEM (Model P1 - Personal Music Center remote)
You can re-calibrate the remote first by following the steps below:
1. press and hold down on the display screen in the top middle area of the remote
2. After a few seconds the word CAL will appear in the middle and the word SOURCE will appear in the top left area of the remote.
3. Press the SOURCE button.
4. The word KEYPAD will appear in the top right area of the remote
5. Press the KEYPAD button and a small circle will appear in the bottom right of the remote.
6. Press the Circle
This should've recalibrated the remote.
If you need to relink the remote to the system, HOLD down the mute button while having the remote as close as possible to the unit. You will hear a beep . Release the button, after a pause , you will hear the remote beep twice.
This re-links the remote to your system
If the backlight is not working, your options are
1. Spend $349 and get a new one from Bose Or
2.Spend $220 and get a used one on E-bayOR
3. Use your remote with the lights on so that you can see the display :-)...the cheapest way OR Invest in an LED Book light that you can clamp on the remote and use that for your light ($9.99)

Sep 10, 2012 | Bose LifeStyle 50 System

1 Answer

Volume control

I had the same problem as this, but have lost my remote, so the system is know useles. Any way back to the point if you wiggle the cable around that goes in the speaker zone port then turn it off and back on then it should work :-D.

Jan 18, 2009 | Bose LIFESTYLE 28 Series III System

2 Answers

Bose 023795

Water damage on these types of devices is rarely recoverable.

You can contact Bose directly to enquire about how to order spare parts.

Jerry G.

Jul 15, 2008 | Bose 023795 LCD Touchscreen Remote Control

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