Question about Bose 023795 LCD Touchscreen Remote Control

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Bose P1 - lost backlight

I seem to have lost the backlight for the LCD display for my Bose Lifestyle 50. When I wrote Bose support, they suggested I hold down the On/Off button til I saw CA: and after that drr. Holding down the On/Off accomplishes nothing. Nothing happens. Anyone have another idea?

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  • dboseman Feb 22, 2008

    My backlight is out too. Love to have it back.

  • Anonymous Mar 07, 2008

    My backlight is Extremely dim... sorta same problem.... any resolution yet?

  • Bitler Dec 04, 2008

    My back light has failed too.

  • Anonymous Apr 25, 2009

    how much did it cost to have it repaired?

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Bose support repaired two P1 remotes for me. The first one they did for free (well out of the warranty period). The second one in the last 18 months cost $50 for a complete rebuild, new case, etc.

Posted on Aug 10, 2009

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It is likely the backlight has failed which is quite common on these units.  I had mine repaired with a new backlight.

Posted on Mar 10, 2008

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Call bose, so far they have been good to me however i lost the screen after 10 years of use, they charged 50 dollars including shipping and I am hoping I am good for another 10years.

Posted on Dec 30, 2010

  • metty7 Jan 18, 2011

    how long did it take from shipping Bose the product to you getting it back?
    Harold Green

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Hello,
I have the same problem that occurred recently and took it apart to check it out. I looks like there is still power running to the backlight, but the backlight sheet has some bad cells at the contact end and only lights up a line about an inch long. Is there a way to pass this section and have the whole indiglo sheet light up again?
Any help is appreciated.
Thanks

Posted on Jan 10, 2010

  • jasetheace Jun 09, 2011

    Yes, I had this problem and after years of searching for the answers here and else where on the internet, I just investigated myself and found a perfect solution relatively cheaply. Buy a new electro luminescent strip from Bose (about £30 including delivery) take out the batteries, undo all screws on the back of the remote and open it up. Carefully remove the ribbon cable from the clamp and the connector cable from its clip to get easier access to the PCB holding the LCD. Behind the LCD and above the PCB is where the faulty electro luminescent strip is located. To get to this you need to remove the metal frame surrounding the LCD panel by twisting horizontal the 8 or so metal clamps to allow the frame to be removed from the PCB. Now instead of removing the old strip stuck on behind the LCD, I just snipped off the 2 terminals on the old strip with scissors, unsoldered and removed the 2 contacts from the old strip leaving the rest of the strip still attached/glued. I then slipped the new strip directly on top of the old one and soldered the 2 new terminals on to the PCB. Put it all back together and hep presto, a lovely new backlit screen - wish I'd done it years ago! J

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Ware did you bay it ??

Posted on Aug 03, 2016

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Thered is an easy solution to the backlight repair .Order a eluminesant sheet which is cuttable and solder it in cost me 40 for 2 repairs

Posted on Jan 01, 2012

  • charlie Jan 01, 2012

    thered is an easy solution to the backlight repair .Order a eluminesant sheet which is cuttable and solder it in cost me 40 for 2 repairs

  • Daniel
    Daniel May 16, 2016

    Hi,,,,
    where can buy this eluminesant sheet which is cuttable and solder ?

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