Question about Philips VOIP3212G/37
Philips VOIP3212G/37 will not dial out on landline in the tone mode but works in pulse mode. Also incoming callers can not hear me. This problem is on both handsets. I have checked the landline connection. I have registered and reset both handsets.
There's something wrong with the base unit that connects to the phone line. It's not sending any audio to the phone line, which would explain why tone dialing doesn't work and people can't hear you. (Pulse dialing doesn't need the audio tones so it will still work.)
I've never run across one doing this before. The problem is almost certainly some electronic failure, and I doubt there's anything you can do other than replacing the thing. If this is still under any warranty it should be up to the manufacturer to repair or replace it. If you got this from VoIP service provider, contact their customer service department.
Posted on Feb 03, 2010
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Posted on Jan 02, 2017
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