Service came out and said just unplug the cooktop and plug it back in. It won't fix it but it will work for.... beats paying 100's of dollars. I wish I knew this to save 85 $. I am going to replace it if this happens alot but until then I going to give it a try for a few times.
Viking has a major problem with this, read other posts. the service guy said alot less problems with wolf and thermador. I will never buy viking again, my cooktop is 2 yrs old with just general household use
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First shut off the gas supply & disconnect electrical power to the range.
Remove all the burner control knobs, grates, burner caps & trim rings.
Remove the 2 screws securing the manifold panel, one from each corner. The panel will drop down.
the screws from each manifold pipe mounting bracket. Remove 1/4 inch
hex head bolt from the center of the manifold pipe. Push supply tube
back to release from manifold pipe. Lift the cooktop assembly at the
front to clear the 1/2 inch locator pins attached to the top of the
Place cardboard between each side of cooktop & bodyside to prevent damage.
Move the cooktop to one side, being careful not to put stress on the wiring harness on left side.
Remove the wire from the electrode.
Remove the screw from the electrode mounting bracket to release the electrode.
You can replace the electrode & reassemble following instructions in reverse order.
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Here is a tip that I wrote to give details about why your cooktop will not
spark to light the burners..
all ignitors spark at the same time no matter which burner is turned on. If you are having trouble with one burner not lighting try cleaning around the ignitor with a small screw driver so the spark has a good path to ground.
I am assuming your referring to the stove top burner ignitor. Well - I can only say on my Viking 48 inch - it was located at top RHS of the stove on the 'back wall'. I was advised by a 'tech' that it would be located at the back of my stove (ie he would have to pull out the built in unit and would cost me 500$). In fact I replaced the unit in 30 minutes ... I removed the two RHS burners (one screw each), disconnected ignitor wires, removed the bracket holding the burners (one screw), followed ignitor wires to silver box covering the ignitor unit (2 screws), opened it & replaced ignitor. Forgot to say - 1st thing I did was turn off power & gas to the range. Of course you need to ensure it is the correct one for your stove. The ignitor you remove should have a manufacturer part number on it. No calibration required on mine - a sealed electronic unit. Probably about 10 wires that need to be R&R'ed - they are on with reuseable fasteners.
Hi, you probably got water under the cooktop while cleaning around the knobs. It causes a short at the 120 volt igniter switches on the shaft of each valve. Unplug the stove for 1 or 2 day and let it dry. By the way, when one sparks, usually they all spark.