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DNS error (80710102) - Sony Playstation 3 (PS3) Console

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  • Master
  • 733 Answers

When configuring your PS3 network (regardless of wired or wireless), use the manual option. If you use DHCP, leave address resolution at automatic but change the DNS Server enter to manual.
I replaced the Roadrunner (or any other ISP's) DNS entries with addresses from the Open DNS project which is a free, secure DNS server that anyone can use. It's safe, easy, and works. 
The DNS addresses are:
208.67.222.222 or/and 208.67.220.220 
Once replaced, you should have no problem logging in.
You can also use these DNS servers for your entire network if you like by configuring your router. That however is up to you, and won't be discussed in this particular thread by me since I'm too lazy to make a writeup for every single router out there. However, I do guarantee that this fix will work (or at least get you online with your PS3) for the time being. If it doesn't work, then please re-read this thread and try again before wasting five minutes of your time telling me that it doesn't work.
Also, for those that think that this is a PSN issue; consider this: With TW, I could still browse the net with the PS3. I could also use any of my home PC's without problem. The only time I ever encountered a fault was when trying to log into the PSN network using the TWC supplied DNS addresses. Once I replaced those, the problem went away.
Think about it now. If it was a PSN issue, the OpenDNS addresses woudn't have worked for me or anyone else here either. But, since it did I think it's safe to say that the problem lies with your ISP. Don't forget that alot of ISP's including Time Warner depend on 3rd party DNS hosts. Just because you have TW (or Comcast, or Cablevision, et al), doesn't mean the DNS servers are owned and operated by them as well. Perhaps the DNS provider changed something in their routing tables preventing a connection with PSN. There are ALOT of variables at play here...
That alone could be a reason why others have similar issues with different ISP's. Maybe their ISP uses the same DNS host that Time Warner uses. All you're doing by replacing the DNS address is simply using a different DNS provider; nothing else.

Posted on Feb 03, 2010

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6 Suggested Answers

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Posted on Jan 02, 2017

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DarkNeogen
  • 109 Answers

SOURCE: dns error 80710102

Hey peterk18,

First of all, how is your network configured? Are you behind a router? What's it's IP adress, does it act as a DHCP server?

If so try to set up a new network connection and put everything to automatic.. When the routers acts as a DHCP server it will give the PlayStation 3 an IP adress. DNS however is something else. DNS is a system that allows you to browse by a website or hosts name. For example: it allows you to type www.google.com in your browser instead of it's IP.

DNS is essential for Internet. Your router should be your DNS server and your router itself also needs to know a DNS server, this would be the server from your ISP. All these settings are automatically configured via DHCP.

Greetings,

DarkNeogen

Posted on Jan 23, 2008

2Gigs
  • 141 Answers

SOURCE: ps3 help

If you are getting dns error that could mean that tour PS3 is not connected to your router. If you are connecting wireless, make sure that the PS3 is able to find and connect to your wireless network. If your wireless network is secured, the PS3 will ask you to enter your network key. Once you have successfully connected to the wireless network your PS3 will now have an ip address from the router and you can connect to the internet.NO MORE DNS ERROR

Posted on Mar 12, 2008

taki99
  • 112 Answers

SOURCE: DNS Error 80710102

This is a really annoying bug that’s present even in the current version (2.10 as of this post) of the Playstation 3 system software. When I got my PS3 earlier this month, it was using the oldest version, 1.10, but I couldn’t update it because the DNS error was preventing me from getting online.
After searching online for that error number, I came across a few sites that said the PS3’s DNS server needs to match that of your router. I made the appropriate changes to the PS3 and off I went. There was still a problem, though: it wouldn’t login to the Playstation Network, even though it passed the DNS test. Augh.
Some of the more silly answers I found included resetting your modem, calling your provider, telling the PS3 to automatically find all settings, and turning off your firewall. None of these make any difference.
The only option I had left was to download the update to a USB flash drive. This is a poor solution because not everyone HAS a flash drive. (You could probably do this using the 80 gig model’s card reader, though I wouldn’t know about that.) Anyway, here is a simplified version of the directions I followed:
1. Make a new directory in the flash drive named PS3, then one named UPDATE (both must be in all caps).
2. Save PS3UPDAT.PUP to /PS3/UPDATE
3. Plug the flash drive into the console, then from the XMB: Settings -> System Update -> Update via Storage Media
After this is done, you can delete the stuff you created on the flash drive.
Now, you’re using the most recent software and it still keeps giving you DNS errors? The only solution I’ve found so far is to keep trying to login until it works. That may sound like a shitty answer, but it’s the only one I’ve found that works with any certainty. After searching for a good amount of time and trying every suggestion, brute force is the most dependable answer I found.
Update: I’ve been using OpenDNS (208.67.222.222 & 208.67.220.220) for a couple of weeks now with little luck, but some people say it helps.
Update 2: I solved the mystery: spanning tree. Spanning Tree Protocol is a protocol for preventing loops in a network of switches. I had to turn on spanning-tree portfast on the port my PS3 is plugged into. Chances are this solution is completely unhelpful for most people, but I’m putting it up here anyway, just in case.

Posted on Dec 13, 2008

  • 2 Answers

SOURCE: I have a dns number but does not work

try this dns code 208.67.222.222

Posted on May 07, 2009

ripleymojica
  • 643 Answers

SOURCE: dns server error

in the dns server # type in 4.2.2.2 and 4.2.2.1 that should fix the error

Posted on Jun 02, 2009

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1 Answer

How do i solve the DNS error 80710102


It seems like the DNS error is generally caused by problems on your ISP's end of the network, but that doesn't mean you can't have a crack at fixing it yourself.

Under your network connection settings try changing the DNS servers to the following numbers (they're free by the way)

Primary DNS 208.67.222.222
Secondary DNS 208.67.220.220

Also, try disabling media server connection as well. These simple steps should, in 90% of cases, fix the problem.

I've written a more in-depth guide to the causes of, and solutions to the DNS error- check it out here http://searchwarp.com/swa641197-Ps3-Dns-Error-80710102-Troubleshooting.htm

Read more: What is a dns error (80710102) ' Answerbag http://www.answerbag.co.uk/q_view/559164#ixzz15vEULfUP

Nov 21, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Getting dns error 80710102


Hi,
The "DNS error 80710102" is an error displayed on the Sony Playstation when attempting to connect to the Internet. It's a known problem for Playstation users, but the answer is to disable universal plug-n-play on the router.


Thank you !!

Jun 24, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

I keep geting a dns error code 80710102 on my ps3 what is this


Hi Sir

80710102 PS3 Cannot connect to the router with current IP information - Try rebooting your router

May 19, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Ps3 DNS error 80710104


not a big problem check out this link here
http://boardsus.playstation.com/t5/PlayStation-Network/Possible-Solution-to-DNS-Errors-80710102-and-80710103/m-p/27590520

Mar 29, 2010 | Sony PlayStation® 3 (80GB) Console

1 Answer

PS3 DNS error (80710102)


see i hav the same prob try putting this in
primary dns 208.67.222.222
secondary dns 208.67.220.220
ip address 192.168.1.45
if that dont work people say u should unplug your router 4 a couple of minutes then plug it back in

Aug 22, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

DNS ERROR 80710102


have you tried opening some ports on your router for the ps3?

Jun 09, 2009 | Sony Playstation 3 (PS3) Console

2 Answers

Dns server error


in the dns server # type in 4.2.2.2 and 4.2.2.1 that should fix the error

May 31, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

I am getting a dns error (80710102)


I get this problem a lot and i just reset my modem and that usually fixes it for me or if it doesn't work it may just be a problem with the internet provider.

May 06, 2009 | Sony PS3 40GB Best Sellers Bundle Console

3 Answers

PS3 Error Code 80710102


The 80710102 problem is caused by a DNS error, which basically means that your PS3 is trying to navigate the Internet without knowing where it needs to go.

If you follow the link below I have written an in-depth (and free) article about how to fix PS3 DNS errors and get rid of the 80710102 code on your console.

Mar 30, 2008 | Sony Playstation 3 (PS3) Console

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