Question about Jazz DV-179 Digital Camera

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I recently bought a Jazz DV176 video camera as a gift for a friend, after he charged the battery for 8 hrs as instructed in the operating manual,and the camera is turned on, and you proceed to press record, the camera shuts down and either says "Battery Depleted" or "Recharge" we have tried numerous times to recharge the battery but I dont believe it is holding a charge. Jazz Camera LLC has no working contact numbers for customer service assitance, both numbers 1800-983-7004 and 732-572-7050 gets you literally no where! And no warranty/manufactor info. is provided with the product. The jazzcameras.com website is useless, and I feel like I have been totally ripped off. How can they continue to sell such poor products and not have customer service available? I have been trying now for 3 weeks to get some sort of assitance, even the retailer where I purchsed the camera from doesnt have valid information about JAZZ cameras LLC. I will file a complaint with the Better Business Bureau if i dont get to speak with a LIVE person regarding this matter.

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The charge needs 24 hrs

Posted on Feb 04, 2010

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