Question about Xerox Phaser 8560MFP Laser Printer

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Samsung ML-2510 won't print

I have had this printer for about 2 years, and it worked great. Yesterday I printed about 43 pages and most wasn't legible - ink. I read to first take out the toner panel (with handle) and shake it, as that might get a little more use out of the toner, before replacing that expensive part. I did so, and put it back in the only way it can fit; clicked into place. Now it won't print from my desktop or from my laptop. When I ask to print, it revs up like it's going to print, makes 2 revolutions like it's going to pick up the paper, then stops and nothing. I've taken the part in an out repeatedly. Turned it off ,on repeatedly as well as the computers. When checking status of job, it has said a couple times, printer may be turned off or offline. I troubleshooted their recommendations, and still nothing. It's plugged in, usb to either desktop or laptop. I've used 2 different usb cables - no result.

Any ideas would be so appreciated. Thank you

Valerie

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Try unpugging it from everything, and leave it unplugged for a couple of days. This sometimes reset's printers.

Posted on Feb 10, 2010

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