Question about Brother MFC-440CN InkJet Printer

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Printer message: Unable to Print

My printer Brother MFC-420CN keeps showing the message, "Unable to Print," after it completes the start-up cycle. I'm able to use the Scan and Copy functions from the printer, and have whatever I scan or copy from this printer, printed out immediately on another printer connected to my computer. But I still can not print anything on my MFC-420CN. I went online and found a free service manual for the model MFC58 and learned how to put the printer on maintenance mode. I was able to get an error code, but since the manual is for the model MFC580 I was not able to learn the meaning of the code. The error code is 5A. Please any assistance with this matter will be greatly appreciated. Thank you. I ham getting an "unable to print" message whenever I try to do anything, even turn the printer on. Prior to this there was a paper jam. What do I do?

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  • emmatom Mar 04, 2008

    I have the same problem on my MFC-440CN printer. It was printing just fine and then in midst of printing it said unable to print A5. Not sure why this happened, what it means and how to fix it??please help

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5A: encoder disc or encoder strip or main circuit board or printhead circuit board or power supply defective!

Sorry, cant be fixed by yourself!

Posted on Feb 20, 2008

  • Alexander Malkoon Sep 17, 2013

    Really??? I had a 5A Unable to Print error and I just unplugged it, waited 2 minutes, and it worked just fine. . .!!!

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