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I have i ball optical new not working properly

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If it is "new", and it is "defective", then take it back, and get the seller to exercise the "warranty", and give you a replacement.

Posted on Feb 03, 2010

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Posted on Jan 02, 2017

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1 Answer

Mouse with its own mind


If the mouse has a ball, it probably needs cleaned along with the wheels inside behind the ball. Always do all maintanance with the mouse unplugged from the computer. You can see them when you take the ball out. Typicaly, you twist the cap holding the ball in and it just falls out. At this point, you can clean the ball with a mild cleaner and the wheels inside the mouse with a pencil eraser, pocket knife or a Q-tip with rubbing alcohol.

If it's an optical mouse (red or blue laser under the mouse) simply clean where the laser light is. If this does not work, then plug the mouse into another USB port. If that does not work, then restart the computer properly (not hard or soft reset). That should fix it. If not then the mouse probably is bad.
Good luck!

Mar 14, 2015 | Computers & Internet

3 Answers

Mouse cursor will not function. Was working earlier today, did re-boot computer 7 times/change battery/etc. Seems to have lost pathway? Keyboard still functions


Check that it still has a good solid connection to the computer. If you are using a optical mouse, make sure the light is on. For a rolling ball, make sure the ball is in the mouse properly and that there is nothing inside to make it stick. Other than that, you may need a new mouse.

Feb 24, 2011 | Computers & Internet

1 Answer

I can't scroll well using external mouse on laptop Dell inspiron1525, how can i fix this??


The problem is from the external mouse if your mouse is a ball mouse roll the ball round with your hand to ensure that it rolls freely clean all forms of dirt on the mouse and around the ball

If your mouse is an optical one wipe the optical surface with a clean cloth or cotton wool.

always ensure that you use your mouse on a smooth surface for proper scrolling.

Aug 21, 2010 | Dell Computers & Internet

1 Answer

My mouse does not work ?


If you are working with track ball mouse than you have to service it properly
  • First remove the back cover by twisting it and take the ball out and clean it you have to clean the mouse inside also
If you are using optical mouse than check that you are working with a mouse pad it is necessary with optical mouse
If yet not working check the connecter of the mouse with green color fix it properly

At last if it does not work it means that its optical sensor has gone so u have to buy a new one

thanks

May 25, 2010 | Computers & Internet

1 Answer

My mouse pad is erraatic and jumpy, wont go where ...


If you are using a track ball mouse then service it properly and also remove the ball and clean it

If you are using a optical mouse than change the pad or keep any book under it if again your mouse doesn't work buy a new one

May 21, 2010 | Computers & Internet

1 Answer

Optical track ball is sticking. How clean it and what to avoid?


An "optical" mouse has *NO* track-ball.

If you do have a mouse with a track-ball, then rotate the "ring" that holds the track-ball inside the mouse, to "unlock" the ring. Remove the ring. Look inside the mouse. You'll see two rollers.
Look for accumulated "gunk" in a ring at the center of each roller. Gently scrape each roller, to clean it. Re-insert the mouse. Re-insert the ring. Rotate it, to "lock" the ring into place.

May 19, 2010 | Logitech 931249-0403 Mouse

1 Answer

Pointer jumps


That's not a lot of information there...

How far does it jump? How often? Since when? Is this a new mouse, an old one, an optical or a ball mouse? Do you use a mouse pad? Have you installed any of that cursor mania stuff? Is it a USB mouse?

I'd recommend (If you have a ball mouse) to take out the ball by turning the circular plate under the mouse then blowing the dust out and wiping the ball clean. If it's an optical mouse i'd suggest a new mouse-pad designed especially for this optical mice. Also you might wanna try re-installing it. Or if it's a USB mouse trying it in a different slot and cleaning out that connection too.

Dec 24, 2009 | HP Wireless Optical Mouse

2 Answers

My Microsoft trackball optical 1.0 ps2/usb PN X05-87475 poduct id 52240-576- 3714006-00000 has quit moving the curser on screen. other buttons seem to work ok. Is it fixable.


There is a seller on ebay - Trackballs R Us - that fixes these kinds of problems. Has quite a reputation for fixing Explorer and Optical trackballs and guarantees the work.

Sep 26, 2009 | Microsoft Computers & Internet

1 Answer

Can only click, not moving???


is it a usb mouse?
if so try unpluging the mouse and pluging it back in. is it optical or is there a little ball on the bottom?
if its a ball you can clean it. its probally dirty.
you can unscrew the bottom and blow the dust off. just be careful to put it back together properly.
if it is a optical (laser) you might just want to replace it i just got a new one at walmart for $7.00 they are cheap but they work

Apr 27, 2009 | Computers & Internet

2 Answers

Stiff trackball rotation


Are you sure the metal support nubs have flattened? My experience has been that either they slowly sink into the plastic or that the upper and lower plastic nub supports wear down (which tends to make the ball loose in the carrier assembly). Either way, when the ball gets sticky for me I ensure the metal nubs and the sunken areas around them are clean, then clean the ball with water and find a soft cloth to buff the ball until it is not sticky.

If the metal nubs have indeed flattened you may wish to try removing them and putting them in with the flat side toward the plastic (so you have the round side facing out) - this is assuming they are completely round.

I wish I had a better answer for you. I've have several of the MS TB Optical and only one lasted for a more than a year or so (before the problems mentioned above cropped up). Sadly they are nearly impossible to find and usually very expensive if you can find a new one.

Now if I could only find a way to fix the sudden rapid up/down scrolling mine does occasionally. I've taken it apart and cleaned everything but it still does it :(

Mar 13, 2008 | Microsoft Trackball Optical USB PS/2 Wheel...

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