Question about Xerox Phaser 6360 Laser Printer

Open Question

Phaser 6360 DN Magenta smeared on all images

We already changed the aforementioned toner-no help. Any ideas?

Posted by on

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

  • 49 Answers

SOURCE: Phaser 6360 laser failure code 07

Hi,

Yeah I had a look at the website there too, try powering down again and plugging it out for a longer period of time. You need to get the whole machine to reset and loose all saved info in the bios. Also cleaning it out of all loose toner on any contacts might help!

Niallbt

Posted on Mar 30, 2009

  • 79 Answers

SOURCE: Xerox phaser 6120 "magenta toner missing"

You're welcome. I will mark this as a solution.
You could try cleaning all the electrical contacts on your magenta cartridge. An Isopropyl wipe would work well.
It is also possible that the cartridge may have warranty for the life of the toner, worth investigating as they are expensive.

Posted on May 01, 2009

  • 1 Answer

SOURCE: Phaser 6350 flooded with magenta toner

Problem developers start leaking toner. The problem is that some times the toner spuills into developers below it and damaging them. The problem may appear as a grinding noise that may indicate a developer gear/motor problem, when in fact its a bad developer that is not running smoothly. It may be expensive, and you may have to replace ALL the Developers.

Posted on Sep 12, 2009

  • 159 Answers

SOURCE: Xerox Phaser 6360 Black Toner prints Light Grey

I have had to repair a few of these. Take off the sides and back of the 6360. You'll see the hoses that feed into the laser. The black one becomes unplugged from the laser. All you have to do is plug it back in. The next step can be kinda messy. Take out the black toner cartridge, and spin the motor backwards. You'll know you're going the right way because it won't turn the other way. Cycle the gear where the toner sits for about 2 revolutions. Reassemble and you should be good to go!

This thing took me 6 days to figure out the first time. Haha!

Please vote on my solution! Thanks!

Posted on Oct 26, 2009

  • 3 Answers

SOURCE: the black print jobs have a shadow about 3 inches down the page

I had replaced the fuser - no improvement. I removed the fuser, imaging unit & transfer roller. CAREFULLY using a vacuum cleaner I cleaned all units and the internals of the printer, rotating the roller on the imaging unit to clean all parts. (Warning Place Imaging unit on paper as toner escapes) After a few test prints the page cleared and duplicate ghosting cleared.

Posted on May 08, 2010

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Xerox phaser 6360 smearing magenta toner only


that's the developer assembly that has gone bad. If you're using 3rd party toner it wears down a lot quicker. You'll need to replace the magenta developer unit, part number is 848K03850.

http://www.iteminconline.com/848k03850_848k03850-xerox-6360-developer-assembly-magenta-oem-new-genuine.htm

Feb 09, 2016 | Xerox Office Equipment & Supplies

1 Answer

Xerox 4620 is printing smears all over the page. I replaced the drum but it is still happening. Not sure what could cause this prblem


ask yourself this . Is the paper warm or hot when it has been printed on ?
check fuser unit .
No heat equals unbonded toner on paper equals smearing of toner on paper.

Oct 20, 2015 | Xerox Laser Printers 4620/DN Phaser 4620DN...

1 Answer

Magenta cart. wont print


The problem is most likely a bad Image Unit.

Xerox guarantees their supplies to be free from defects as long as their is a life percentage left and will replace it for free.
Take it back to the store you purchased it from and ask for a replacement, or have them request a replacement for you.

If the magenta fails (within 100 pages) after you replace the Image Unit, then your toner dispense mechanism is failing for the magenta toner, and either a dispense motor will need replaced, or the toner auger will need to be unclogged or replaced.

Jan 28, 2014 | Xerox Phaser 6360 Laser Printer

1 Answer

My printer is pringting magenta all over the page. What should I do? I have replaced the imaging unit, fuzer, and the magenta toner cartridge.


zach,

We are having the same problem with our Xerox printing magenta. Did you every solve this? If so, what was the problem?

Thanks - Paul

Feb 03, 2011 | Xerox Phaser 6360 Laser Printer

1 Answer

The black print jobs have a shadow about 3 inches down the page


I had replaced the fuser - no improvement. I removed the fuser, imaging unit & transfer roller. CAREFULLY using a vacuum cleaner I cleaned all units and the internals of the printer, rotating the roller on the imaging unit to clean all parts. (Warning Place Imaging unit on paper as toner escapes) After a few test prints the page cleared and duplicate ghosting cleared.

Apr 07, 2010 | Xerox Phaser 6360 Laser Printer

3 Answers

Xerox phaser 6360 is ghosting. replaced transfer roller but no help thanks Bruce


Most common cause of this is the use of 3rd party toner. This isnt true for all printers but some of the newer Xerox are notorious for it as the 3rd party toners are not produced to the exact specs as xerox. If your not using genuin Xerox toner you have your cause.
If your mechanicaly savy you can completely dissasemble most of the printer in order to clean out the toner. Then start over with new Xerox toner cartridges. I have had to service 2 of these printers in this way, and both were like new when done.

Dec 16, 2009 | Xerox Phaser 6360 Laser Printer

2 Answers

I have a problem with ghosting on a Xerox Phaser 6360. Have replaced the Transfer Roller, Imaging Unit, and Fuser. It looks like the problem is mainly in Magenta. This is not a repeating defect, but a...


I have the same problem with whatever color that used most. The Xerox sent its people over to fix it. However, the problem gets after a few days. Probably, it cannot handle large volume.

Dec 02, 2009 | Xerox Phaser 6360 Laser Printer

1 Answer

We have a Phaser 7400. It continues to give us


If you've already changed out the toner cartridge and the problem persists, then it could be several other parts that are either defective, dirty or blocked.

You may want to contact a certified Xerox technician and have them look at the Imaging Unit Agitator Bar and the Low Toner Sensors for Cyan/Magenta. There could also be a faulty toner supply motor.

Sep 10, 2009 | Xerox Phaser 7400/DT Laser Printer

1 Answer

Phaser 6360 laser failure code 07


Hi,

Yeah I had a look at the website there too, try powering down again and plugging it out for a longer period of time. You need to get the whole machine to reset and loose all saved info in the bios. Also cleaning it out of all loose toner on any contacts might help!

Niallbt

Feb 25, 2009 | Xerox Phaser 6360 Laser Printer

3 Answers

Horz. streak approx.3/4 down on each page I print


Sounds like some of the magenta toner is left behind on the drum. The only way to fix it is to get a new cartridge.

Dec 09, 2008 | Xerox Phaser 7300DN Laser Printer

Not finding what you are looking for?
Xerox Phaser  6360 Laser Printer Logo

Related Topics:

191 people viewed this question

Ask a Question

Usually answered in minutes!

Top Xerox Office Equipment & Supplies Experts

Whit
Whit

Level 1 Expert

185 Answers

Xeroxrep

Level 1 Expert

33 Answers

Philip Hughes

Level 2 Expert

68 Answers

Are you a Xerox Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...