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I have had this problem recently myself and would like you to know that
it is possible to fix. The white screen error or otherwise known as
"white screen of death" is caused by the lcd color screen on the ipod
itself. That is why its functions still work but the screen does not.
Once you replace the color screen it will be as good as new.
if you disconnect your mp3 player, does the screen still appear white and can you turn it on or off?
i had the same problem, basically it freezes because it is busy downloading music or placing music where it is suppost to be. but if you cannot turn it off after you have unplugged it, you should take off the back cover and take out the battery. place the battery back in, and replace the cover and it should be able to turn back on without a white screen.
Try the Five R's suggested by your user's manual - you can get the manual from Apple's website if you have lost it: Reset, Retry, Restart, Reinstall, Restore Remember these five basic suggestions if you have a problem
with your iPod nano. If one of the following doesn’t help, read on for solutions to
specific problems. â Reset your iPod nano.
See “General Suggestions,” below. â Retry with a
different USB port if you cannot see iPod nano in iTunes. â Restart your computer
and make sure you have the latest software updates installed. â Reinstall iPod and iTunes
software from the latest versions on the web. â Restore your iPod nano.
See “Updating and Restoring iPod Software” on page whatever.
-Tha Mp3 Doctor