Question about Whirlpool ED5FHEXMQ Side by Side Refrigerator

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Whirlpool S/S Ref with Ice in Door - Mod # ED5FHEXMQ

My ice maker in my refrigerator started making a popping noise inside the mechanism. I went to the local repair store and bought a repair kit for it. My husband replaced it and nothing happened. My question is does the ice machine have to reach a certain temperature before the unit will allow water to be dispensed into the ice maker. If this does not sound like my problem, do you have any suggestions?

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I have a whirlpool side by side. At first I coiuld not shut off the icemaker and it continued to make ice. Then it corrected itself for a while. The other day it started making ice and could not shut it off. I finnally was succesful in shutting it down and now it does not make ice.

Posted on Jun 13, 2008

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Most fridges run a defrost cycle 2 or 3 times a day. When this is happening a normal pop and sizzle sound will be heard. Otherwise I will need more information. Ice makers need to be cold enough to dispense ice, but not to fill. If yours will not fill, it may be the water filter.

Posted on Apr 21, 2008

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How do I get my ice maker to work. It stopped making ice?


is there an arm inside that tells it when it's full if so lower the arm

Jan 24, 2015 | Whirlpool Refrigerators

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I have a Whirlpool ED5FHEXMQ that has stopped making ice at all. The water dispenser works fine. I unplugged the appliance for about 20 minutes to try to reset the computer, but that did not work. The...


NOTE: This
is a multi-solution answer since I don't have all the tech from your question to pinpoint your problem
But the solution is in here generically, if you read and study the solutions very,very carefully.
Check Temp inside freezer. It has to be down to about 10 or 15 degrees
This can cause slow ice making if its too high even tho its freezing everything else at 25 degrees
The ref. temp should be about 33-35
The Freezer temp should be 0 to 10 Any thing below these temps is overkill and a waste of elect
The higher the number you turn it up to is the coldest
The icemaker is 110v
See if water is in icemaker.
Pour water in Ice Maker and wait to see if it ejects.
If it ejects thenyou need to replace water valve in rear bottom of fridge(Its the part that
attaches to water line out of wall)
If it doesn't eject then it is a faulty Ice Maker.
If its leaking or no water at icemaker or door either one, then the valve at the rear bottom of ref needs replacing
I would check the fan in the freezer. Listen to see if it is running
It moves air to the ref from the freezer
Then check to see if freezer control is turned WARMER, which makes the Ref. colder
Also if it is getting drinking water to the door but not to the icemaker (or vice versa) Then you need to replace
the water valve at the bottom rear of the fridge. It is a double valve and one side is not working
Also this might be a common Defrost problem, Ice
is not being melted by the defrost system.The fan can't blow through the coils into the fridge.
Take out back panel of freezer to check for ice buildup. The coils should be clean.
There are three components to a defrost system- a heater,heater thermostat, and a timer unless you have a defrost electronic card.
Its best handled by a Technician but you could possibly do it by taking your model number to the nearest appliance parts store and asking for the parts. They are mostly located in freezer ,behind back panel on freezer coils.except the card which is usually located in ref The parts store will have info
Also check fan undernearh Ref in the rear
Clean condenser coils underneath
WATER SPLASHING IN FREEZER AT ICEMAKER
THE FILL TUBE IN BACK OF REFRIGERATOR CAN SLIP
AGAINST THE FILL RESERVOIR CAUSING A PARTIAL BLOCKAGE
OR BECOME CLOGGED WITH ICE.
REMOVE THE ICEMAKER AND INSPECT THE FILL TUBE.
RUN WATER IN TUBE TO ELININATE BLOCKAGE AND CHECK
TEMP IN FREEZER. IF TEMP IS BELOW 0 DEGREES, THATS
OVERKILL AND USUALLY A WASTE OF ELECTRICITY TO KEEP IT THAT COLD, NOT TO MENTION THE FILL TUBE FREEZING UP
If you still have trouble GO HERE:

hhttp://www.applianceaid.com/procedures.htm

I'm including my article on Refrigerator Repair for your help and convenience.;
Please click or copy and paste into browser for Article

http://www.fixya.com/support/r5816737-fix_refrigerator_psychologically

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Ice maker willnot make ice


Hi,
Here is a tip that I wrote about the reasons why ice makers do not work.

Ice Maker Problems and Ice Maker Troubleshooting

heatman101

Oct 25, 2010 | Whirlpool ED5FHEXMQ Side by Side...

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My ice maker stopped working totally.


there is an offspring on the door of your refrigerator, replace the rubber on the door of your refrigerator.

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Water leaks from ice maker and freezes next to fan.


Probably is the solenoid or dual valve ,thats leaking and the only way to fix this is changging the solenoid.

Aug 27, 2009 | Whirlpool ED5FHEXMQ Side by Side...

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Whilpool Side-by-Side ED5PHEXNQ00 Ice Maker Stopped Working. The "level" is down indicating that is needs more ice to fill the bucket, but the ice maker will not make more ice. I felt in the tray, but I...


There are 2 clips that hold the Ice plus on. 1 top left, and 1 on the right side.
Slightly pull up on the front of each clip and remove the controller. most likely behind this you will find a gear that is broken and may fall out of the unit. As usual you can not buy just the gear. Contact Whirlpool for the replacement gear assembly.

Feb 11, 2009 | Whirlpool ED5FHEXMQ Side by Side...

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Whirlpool Side By Side Refrigerator


1. How do I get repairs done under warranty?

* If your refrigerator is under warranty, you must use an Authorized Service Company.
An Authorized Service Company can be found by using our Service Locator. Enter your zip code on the Service Locator to get a listing of available service companies in your area.

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2. How do I order parts?

* Parts can be ordered through an Authorized Frigidaire Parts Distributor.
An Authorized Parts Distributor can be found by using our Parts Distributor Locator. Enter your zip code on the Parts Distributor Locator to get a listing of distributors in your area.
* You can call our toll-free number to order parts (credit card orders only.)
Please call 800-599-7569 M-F 9:30am - 5:30pm.

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3. Noises / Sounds.

* Dripping sound.
During the defrost, water draining from the freezer section will drip into the pan by your compressor in the back and bottom of your refrigerator.
* Air rushing or blowing.
There is a fan in the freezer section and in some models in the back and bottom of your refrigerator to circulate air. This is a normal sound.
* Louder when starting or coming on.
Compressor operates at a higher pressure when first starting and noise should disappear as refrigerator continues to run and balance pressures.
* Popping, crackling, or sizzling about once a day.
If your model is self-defrosting, the defrost system utilizes a heater to remove the ice and frost from the freezer coil. During this period you will hear some expansion noises as heat is applied to the coil and you may experience some sizzling sounds as the melting water drips on the heater.
* Running water.
If you have an ice maker equipped model, the ice maker will call for water as the old batch of cubes is ejected and the ice maker starts to make more cubes. This will last for about 10 seconds and is normal.
* Vibrating or rattling noises.
The following can be sources of these noises:
1. Dish vibrating on shelf - move dish slightly.
2. Floor is uneven or cannot adequately support refrigerator. Use shims or extra support.
3. Items on top of refrigerator are rocking. Place a pad under the item or remove.
4. Refrigerator is not level. Adjust leveling legs or rollers as needed. Add shims in the back if floor is not level from front to back.
5. Refrigerator is touching wall or cabinets. See your owner's manual for space requirements.
* Snapping or clicking sound.
If your refrigerator is equipped with an ice maker the water valve will snap on when the ice maker is calling for water. This is normal. In some cases you may not have the water connected to your ice maker and the sound will be greater. In these cases, pull the wire signal arm (bail arm) on the ice maker in the up position to turn your ice maker off until the water supply line is installed.

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4. Taste and odors.

* Ice or food has a bad taste or odor.
Ice and uncovered foods can pick up odors or taste from strong smelling foods in the refrigerator or freezer. Cover foods tightly and discard old ice.
* Ice tastes like plastic.
Plastic water lines will give off a taste when first used. It takes one or two containers of ice for plastic to stop leeching. Discard initial container of ice after installation.

Back
5. Ice maker - not making any ice.

* Freezer may not be cold enough.
Temperature must be 5 F. or colder to work properly.
* Water supply valve may be blocked or restricted.
Supply valve must have a 1/4" opening for water to fully supply ice maker. Many self-piercing valves do not have this big of an opening. Replace water supply valve with one that has a 1/4" opening.
* Water supply valve may not be open.
Find and open the supply valve.
* Wire signal arm on ice maker is in the up position.
This position shuts off the ice maker. Pull wire arm (bail arm) down to start ice making.

Back

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POSSIBLE YOU HAVE 2 SEPERATE WATER SOLENOIDS. THE SOLENOID FOR THE ICE MACHINE HAS A STRAINER AND ORFICE JUST INSIDE THE INLET SIDE OF THE WATER CONNECTION. CAREFULLY REMOVE THE ASSEMBLY AND CLEAN-IT. YOU CAN CHECK IF ICE MACHINE SOLENOID HAS POWER BY TAKING A METAL BUTTER KNIFE AND HOLDING IT JUST ABOVE THE COIL ... THE MAGNETIC FORCE SHOULD BE FELT TUGGING THE BLADE DOWN. LOSSEN THE NUT ON THE OUT-LRT SIDE OF THE ICE MACH. SOLENOID AND SEE IF YOU HAVE WATER ...

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