Question about RTO Atwood DSI-RV Water Heater-6 Gallon

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Hi: I have a atwood-6-gallon heater, the pilot works well but when I try to switch over to the main burner the pilot goes out time after time --- only used once. Thanks in advance Jim

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This can be caused by a number of problems.
1. How long has the pilot been lit before you turn it to burner? It needs to warm up the end of the coupler. When you push in on the knob to light the pilot, hold it in for a while after the pilot lights. This allows more gas/hotter pilot flame to warm things up.
2. How fast are you turning it to burner? You need to do it really slow. The gas is under pressure and can blow out the pilot if you do it too quick.
3. Is there a blockage in the tube? Lady bugs, spider webs, etc. can cause a blockage and this problem. It's pretty common. (A long pipe cleaner will clean it out in a few seconds.)
If all of these fail:
4. It it getting too much/too little air? Check the air gap in the end of the tube. (Also called air manifold)

Posted on Feb 03, 2010

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