I had the same problem with lexmark z845. It is easy to solve this problem.Just do like the picture I post and you never get the paper pull to one side again. The problem is the rolling motor is too strong, so it pull the paper out out the tray in oneside. I use the mini cassette box, stick it with the super glue. And the printer works very well
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When the paper does not feed straight, dirty or stickyrollers can cause it to jamb or crinkle, also failure to remove all traces ofpaper from a previous paper jamb will cause further paper jambs. The rollers may be dirty or sticky and causes the paper tonot feed straight. Try cleaning the rollers with methylated spirits.
If you get a paper jam, the Paper Jam indicator light promptsyou to clear the paper path. If the paper has just started to feed from thepaper feeder when the jam occurs, pull the paper straight up out of the paper feeder. Open and close the printer cover toresume printing.
If the paper jam occurs inside the printer, remove the paper from the output bin. Turn the printeroff, then on.
If this doesn't clear the jam, open the printer cover.Remove the print cartridge and cover it.For additional assistance, please contactLexmark Technical Support
How to Perform the Hardware Test on a Lexmark Z840 and Z845 Color Jetprinter
Lexmark Z845How to perform the hardware test; Hardware test; Lexmark Z840 Color Jetprinter; Microsoft Windows 98; Microsoft Windows Me; Microsoft Windows 2000; Microsoft Windows Server 2003; Microsoft Windows XP Professional x64 Edition; Microsoft Windows XP
Performing the Hardware Test
Turn off the printer.
Press and hold the Paper Feed button.
While continuing to hold down the Paper Feed button, press the Power button ONCE.
When the Power button begins to flash rapidly, release the Paper Feed button. A test page will print.
1. Look for a piece of paper jammed in the rollers. 95% of the time that is what it is.
2. You have a paperclip or paper wad in a feed roller or gear.
3. The hard and easy way to find the jam is to feed a piece of paper and then before it feeds all the way through unplug power to the machine about the time where it usually jams.(several times may be necessary) Then follow the piece of paper to where it jams to find the location of the clogged paper.
take a look inside the printer there are a few small rubber wheels (where paper comes out)
most likely you have a small piece of paper jammed and blocking the left wheel from pulling the paper. they are very delicate so be gentle with them. the issue may also be caused from the back set of wheels where the paper feeds into the printer.
I have a straight piece if clear plastic thet is approx same size as sheet of paper and this is what I use to clear paper jams. The best way to prevent this from happening again is to remove paper when not using and cover printer with a small towel. I have found p-clips and all sorts of junk in clinets printers.
I suggest you get a sheet of Card Stock (Heavy paper)
and place it in the feed way. Then press the print button applying a
slight amount of pressure on the Card Stock so it will feed throught the
printer. The reason for this, in some cases I have been able to clear the
paper track of debris that was deposited there over time. Worth a
try. I have fixed a number of printers this way saving costly
I suggest you get a sheet of Card Stock (Heavy
paper) and place it in the feed way. Then press the print
button applying a slight amount of pressure on the Card Stock so it
will feed through the printer. The reason for this is in some cases I
have been able to clear the paper track of debris that was deposited there
Worth a try, as I have fixed a number of printers this
way, saving costly repairs.
Hope this helps.Bud
1. Turn the printer off and open the access cover. 2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.) 3. Turn the printer on, load some paper, and press the Form Feed button. (On the X83, press the Select button.) 4. Watch the paper as it feeds through and try to determine where the jam is occurring. 5. Check to see if all the rollers are turning.
If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6. If not, there is probably a feed motor or a gear problem and the printer may require service. 6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot. 7. Turn the printer off. 8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers. 9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.