Question about HP OfficeJet 7310 All-In-One InkJet Printer

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Printer will not print....reads remove and replace color cartridge, removed, replaced, cleaned, bought new still will not work

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The clip that holds the cartridge wears out so that the cartridge is not held tight against the contacts at the back. You can't find a new carriage assembly, so what I've done to work for a while is slide a piece of paper behind the contacts in the carriage to push them toward the cartridge, you could also put a piece of tape on top of the cartridge before inserting to hold it toward the contacts.

Posted on Feb 03, 2010

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1 Answer

HP printer all-in-one model2410xphotosnart keeps giving me the message to remove and check print cartridges which I have done and both are full. Will not stop blinking and when trying to print makes...


Welcome to Fixya

This means the the printer cannot determine which cartridge is causing the error. Make sure that you are using original HP cartridges.

Please see troubleshooting procedure below:
  1. Remove the color cartridge from the left stall (which has a blue latch) and refasten the latch. Leave the other cartridge in place.
  2. Close the printer, wait 10 to 15 seconds, then look at the LCD display.
    • If the LCD display reads Insert Color Cartridge in Left Stall , the color cartridge may be causing the problem. Follow the steps below:
      1. Clean the color cartridge contacts. Click here to see how.
      2. Reinsert the color cartridge into the carriage and close the blue latch.
      3. Close the printer and wait 10 to 15 seconds.
      4. If the LCD display reads Remove and Check Print Cartridges , replace the color cartridge.
    • If the LCD display reads Remove and Check Print Cartridges , follow the steps below:
      1. Reinsert the color cartridge.
      2. Remove the black or photo cartridge, depending on which one is installed in the right stall. The right stall has the gray latch. Be sure to refasten the latch on the empty stall.
      3. Clean the black or photo cartridge contacts.
      4. Reinsert the black or photo cartridge.
      5. Close the printer and wait 10 to 15 seconds.
      6. If the LCD display reads Remove and Check Print Cartridges , replace the black or photo cartridge.
  3. If replacing cartridges fails to correct the problem, click the link at the top of this page to contact HP.
Thank you for using Fixya!

Apr 03, 2011 | HP Office Equipment & Supplies

3 Answers

New ink cartridges not printing


Hi,
The ink cartridges that you replaced are brand new or refilled ?




Thanks
Proton

Sep 07, 2008 | Brother MFC-5840CN All-In-One InkJet...

1 Answer

New color ink cartridge does not print red. reason?


Hi,

Here is my advice:

Step one: Run the clean print cartridges utility

1.
Press the Setup button.
2.
Press the down arrow key.
3.
Select Clean Print Cartridge and then press OK . The device prints a test page.
4.
Examine the test page. If the print quality of the page is good, stop here. If the print quality is bad, go on to the next step for further cleaning.
5.
Open the Printer Toolbox . There are two ways to do this:
*
Open HP Solution Center , select the Settings menu, then the Print Settings submenu, and finally the Printer Toolbox .
*
Open Printers and Faxes in the Windows Control Panel , then right-click your printer icon and choose Properties . Click Printing Preferences . Click the Features tab, then click the Printer Services button.
6.
The Printer Toolbox opens. On the Device Services tab, click Clean the Print Cartridges , then follow the on-screen instructions. Up to three levels of cleaning are available. Discard or recycle the page that prints.

Step two: Replace the problem cartridge (you probably have a defective cartridge)
If a cartridge replacement was not tried previously to solve this problem, replace the problem cartridge now

Cause and prevention
Color mix is usually caused by a material touching the nozzles. Ink can wick along the material and travel from nozzle to nozzle. When different colors of ink mix in this way, the result is muddy, inaccurate colors.
Missing colors occur when the cartridge nozzles dry out, or when a color is exhausted because of specific printing demands.

*
Do not remove the protective tape from a new print cartridge until just before you install it. Once you remove the tape, do not reapply it.
*
After you have removed the protective tape, do not allow anything to touch the nozzles.
*
Print at least once a month to keep the print cartridges in good working order.
*
Always turn the printer off by pressing the button on the printer control panel, rather than by unplugging the printer. Turning the printer off properly allows it to protect the cartridges.
*
If you are removing a cartridge from the printer temporarily (for instance, removing the black cartridge in order to install the photo cartridge), put it in a cartridge protector.
*
If you do not have a cartridge protector and need to remove a cartridge temporarily, put it in an airtight plastic tub. Make sure nothing touches the nozzles. Do not use a plastic bag. If you intend to store print cartridges in a tub for a long period of time, place color cartridges with the nozzles down, and black cartridges with the nozzles up. Please post your feedback and Vote if the problem resolved as per your satisfaction.

Jul 17, 2010 | HP PSC 2410 All-In-One InkJet Printer

1 Answer

New ink cartridges. Printer won't print and does not show the new cartridges.


Step one: Run the clean print cartridges utility

1.
Press the Setup button.
2.
Press the down arrow key.
3.
Select Clean Print Cartridge and then press OK . The device prints a test page.
4.
Examine the test page. If the print quality of the page is good, stop here. If the print quality is bad, go on to the next step for further cleaning.
5.
Open the Printer Toolbox . There are two ways to do this:
*
select the Settings menu, then the Print Settings submenu, and finally the Printer Toolbox .
*
Open Printers and Faxes in the Windows Control Panel , then right-click your printer icon and choose Properties . Click Printing Preferences . Click the Features tab, then click the Printer Services button.
6.
The Printer Toolbox opens. On the Device Services tab, click Clean the Print Cartridges , then follow the on-screen instructions. Up to three levels of cleaning are available. Discard or recycle the page that prints.

Step two: Replace the problem cartridge (you probably have a defective cartridge)
If a cartridge replacement was not tried previously to solve this problem, replace the problem cartridge now

Cause and prevention
Color mix is usually caused by a material touching the nozzles. Ink can wick along the material and travel from nozzle to nozzle. When different colors of ink mix in this way, the result is muddy, inaccurate colors.
Missing colors occur when the cartridge nozzles dry out, or when a color is exhausted because of specific printing demands.

*
Do not remove the protective tape from a new print cartridge until just before you install it. Once you remove the tape, do not reapply it.
*
After you have removed the protective tape, do not allow anything to touch the nozzles.
*
Print at least once a month to keep the print cartridges in good working order.
*
Always turn the printer off by pressing the button on the printer control panel, rather than by unplugging the printer. Turning the printer off properly allows it to protect the cartridges.
*
If you are removing a cartridge from the printer temporarily (for instance, removing the black cartridge in order to install the photo cartridge), put it in a cartridge protector.
*
If you do not have a cartridge protector and need to remove a cartridge temporarily, put it in an airtight plastic tub. Make sure nothing touches the nozzles. Do not use a plastic bag. If you intend to store print cartridges in a tub for a long period of time, place color cartridges with the nozzles down, and black cartridges with the nozzles up.

Nov 25, 2009 | Epson Stylus Multifunction Inkjet Printer/...

2 Answers

Hp psc2410xi


The following error message appears on the color graphics display after you insert a cartridge: Remove and Check Print Cartridges . The printer will not print. The message does not specify which cartridge has caused the error. Solution This error message indicates that the printer cannot determine which cartridge is causing the error. Follow the steps below to solve the problem.
  1. Remove the color cartridge from the left stall (which has a blue latch) and refasten the latch. Leave the other cartridge in place.
  2. Close the printer, wait 10 to 15 seconds, then look at the LCD display.
    • If the LCD display reads Insert Color Cartridge in Left Stall , the color cartridge may be causing the problem. Follow the steps below:
      1. Clean the color cartridge contacts.
      2. Reinsert the color cartridge into the carriage and close the blue latch.
      3. Close the printer and wait 10 to 15 seconds.
      4. If the LCD display reads Remove and Check Print Cartridges , replace the color cartridge.
    OR
    • If the LCD display reads Remove and Check Print Cartridges , follow the steps below:
      1. Reinsert the color cartridge.
      2. Remove the black or photo cartridge, depending on which one is installed in the right stall. The right stall has the gray latch. Be sure to refasten the latch on the empty stall.
      3. Clean the black or photo cartridge contacts.
      4. Reinsert the black or photo cartridge.
      5. Close the printer and wait 10 to 15 seconds.
      6. If the LCD display reads Remove and Check Print Cartridges , replace the black or photo cartridge.

  1. Remove and then reinsert the cartridge indicated in the error message.
  2. If the error is still displayed, clean the contacts.
    1. If the error message is Error. Remove and Check Black or Photo Cartridge , the following steps may help:
    1. Remove both cartridges, lower the latches, and close the printer access door.
    2. Turn off the unit by pressing the On button on the front panel. Wait for the printer to completely shut down.
    3. Turn the printer back on by pressing the On button.
    4. When the message display reads Insert Print Cartridges , open the access door and replace the cartridges.
    1. If neither of the steps above fixed the problem, either the cartridge or the printer is faulty

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    1 Answer

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    your cartridge is drying very fast if it is hardware ptoblem it means that cartridge parking is missing one of its part.

    1. when your printer is off or it not in use their is a printer part of small rubber for covering your cartridge head in your printes cartridge parking thar rubber part is missin in your printer .

    you may find it in side your printer it self.

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    Canon IP90 portable . No ink printing.


    Have you performed a nozzle test? If one or more of the colors is missing when you do the nozzle test, the printhead itself is likely in need of replacement.

    Before considering replacment, perform a clean on the printer. Due to variations between mac and pc, please see your documentation / support files on how to perform the clean on your printer.

    After performing the clean, again perform the nozzle check to see if the problem is resolved.

    If still not resolved, remove and re-install any cartridges you recently replaced to make certain they are installed correctly.

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    1 Answer

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    I had removed and reinstalled the empty 3e cartridge. Sorry for the Confusion. I hadn't put a new 3e cartrige in until today. Them I ran " deep clean" twice. The printer works fine. I still don't understand why the printer wouldn't print color, when I was had set the printer to print in color when my 3e cartridge was empty and all colors including the 6 black showed full.

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    13 Answers

    Remove and check color cartridge


    This is not a joke! I've owned 3 premier HP ink-jet printers and each one broke under extremely suspicious circumstances. They provide a very limited amount of use time, and their cartridges are severely OVERPRICED!

    I believe that anyone reading this should look at their HP, and replace it with a "Brother", "Lexmark", "Kodak", or other reputable company that provides a "DURIBLE" product.

    HP is a huge brand name, and they have established themselves for their ease of use. But a printer is not a pair of shoes that should be changed every year or 2. They are poorly constructed, and they get back every penny you save on them by overcharging on the ink.

    HP should PAY for betraying their costumers trust, and simply "Lose" their customers! Kodak is better anyways! HP is a second rate product with first rate "BRAND RECOGNITION".

    Jun 23, 2007 | HP OfficeJet 6210 All-In-One InkJet...

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