Question about Creative Labs ZEN Vision:M Digital Media Player

2 Answers

Firmware Problem + Can't upload new Firmware

I accidentally hit "Reloaded Firmware" instead of "Clean
Up", and now I can't put firmware back onto my player. My Zen Vision:M
won't start up anymore, it just flashes "Firmware Problem!" then goes
into recovery mode. To try to fix it, I've hit "reload firmware"
multiple times, like Creative's site told me to do. I then attempted to
upload Creative's firmware onto it. It didn't work. It just said
"firmware upgrade failed" after about 5 minutes. I then tried Cretive's
"MP3 Player Recovery Tool"
That said that it failed too. I then went tried it again after
formatting my player. It still didn't work. I really like my ZVM, and I
want to have it functional again ASAP. Can you please help me?

Posted by on

  • 1 more comment 
  • Dopamino Feb 23, 2008

    It's a different problem for a different player. Thanks for the response though.

  • Dopamino Mar 03, 2008

    Ok, I got it to work finally.
    All I needed to do apparently was reinstall the programs that came bundled with my player on a CD onto my computer. I guess some of them got corrupted or something. Anyway, I hope this helps someone else.

  • Anonymous Mar 21, 2014

    tried to upgrade firmware on a dvp5990/37 dvd player and it failed now its bricked



2 Answers

That has happend to me, im not sure if i have all the disc's still. Is there nother way or would i have to buy the stuff agian if i cant find it\' x

Posted on Jul 20, 2008

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Posted on Feb 21, 2008


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Posted on Jan 02, 2017

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Hello. My v1233 powers on, I am prompted to put

1. Make sure you will install a new or fully charged battery/batteries into your camera.
2. Clean the battery contacts.
a. Remove the battery/batteries and the memory card from your camera, then wipe the battery contacts with a soft, clean cloth.
b. Reinstall the battery/batteries into your camera. Please make sure that you are installing a fresh/ fully charged battery
c. Without the memory card, turn your camera on.
4. Please test with the a different battery
If you do not have access to another battery Try these steps instead:
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If the camera works you will need to replace the battery.

Steps for uploading new firmware:
Connect the camera with the computer.
Turn the camera on.
Click onto the link and follow the instructions.

If successful please give me the feedback as a rating or recommendation. Thank You

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When trying to tag pictures for printing, once i hit the share button and then OK for it to go to the screen to select the number of prints, the camera just goes to the screen to take a picture instead

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I hope the fault will clear via uploading new firmware:
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I have a Creative Zen V plus 2 gig mp3 player. i reloaded the firmware recently because the player lost all the music tracks and stuff. but when it was connected to the computer i could click on the player...


Support site for the Zen V Plus, see:,VARSET=CategoryID:213

The player can be reset when the screen freezes, using a thin pointed object, gently pushing the reset button on the left side with the display showing upwards:


The player needs regularly clean up when files are transferred to the player or put back to the computer.
Clean up is also advised before formatting the player or before doing a firmware reinstallation.
See next link:,/%3fst=408,e=0000000000741586241,k=9944,sxi=15,case=obj(64068),kb=ww_english_add,varset=ws:

For a clean up the Recovery Mode must be accessed:,/?st=395,e=0000000000741591988,k=9944,sxi=16,varset=ws:,case=64069

How to Format or Reload firmware:,/?st=345,e=0000000000741615532,k=9944,sxi=16,varset=ws:,case=63033

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Sony Blu-Ray Disc Player Problem

1. If you just bought the dvd player from a retail store,bring it back and exchange another one!
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The only thing you can try is upgrade the firmware - in the process of deleting songs, you may have accidentally erased a system file or two - if the firmware can't be reloaded, then the player is unusable at this point:
perform a firmware upgrade to
restore it.
– Please go to
for more details.

-Tha Mp3 Doctor

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:D I been faced that situation. Use Disk Manager 2000 software to format it completly and creat new partitions on it.

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a. Uploaded the firmware by going to lexmark site.
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