Question about Toshiba FT 8980 Cordless Phone (FT8980)

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The recorded message is not working and I no longer have the manu

When someone tries to leave a message, all they hear is static and some garbled voices.

Perhaps I accidentally cancelled my recorded message, but I don't know how I would have done that.

My recorded message was a pre-recorded one that was provided by Toahiba.

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If the telephone line itself is static-free, connect a normal telephone to the same jack that the answering machine uses. If all calls are static-free, you've cleared the wiring and the telephone service provider. Next, plug the telephone into the jack on the back of the answering machine. If all calls are clean, but messages are still loaded with static, then we may be talking about a bad answering machine. If you have DSL service, make sure that there is a filter installed between the wall jack and the cord that goes to the answering machine.

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Deep, garbled, audio on my contact's end

have you tried recording a message to yourself and playing it back. The reason I ask that is to make sure your audio encoding is working well enough at least for you to understand yourself.
Has the sound always been good on her computer, i.e. any reason to suspect her configuration at all? If not, and assuming she is getting good quality video from you, then the problem may well be in your configuration. Have you tried a different messenging program just to see if that might alliviate the issue. I know from a lot of past experience that different messenging programs can have a major effect on audio especially.
Now my last question, are you both using high speed broadband connections??

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