Question about Sewing Machines

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The thread got wound and tanged underneath the bobbin winding system of my Brother SE350. Can I just take it apart?

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  • grubb_joey Feb 03, 2010

    The solution presented seems to be for a sewing machine not an embroidery machine. Please take a look at page #26 of the first manual at this link:

    http://welcome.solutions.brother.com/bsc...


    It says to just unwind the thread opposite of the direction that it was wound, but the thread is tangled under the bobbin winder and will not come off that way. I have tried to get tweezers underneath the bobbin winder but there is very limited space and it appears the only way to get to it is to take the case off the machine. Can you help out with this or should I talk to a service center?


  • grubb_joey Feb 03, 2010

    Not on the same page here. The place where the bobbin was tangled is nowhere near the needle plate or where the needle is located or where the sewing/embroidering even takes place.

    This particular machine has a feature on the top right of the machine where it will automatically wind a bobbin for you, then you take the newly wound bobbin and place it under the place where the needle operates. When the winding process was taking place it somehow missed the bobbin and went underneath the bobbin winder seat. It is so entangled that you can't just manually unwind it without physically taking the case apart on the machine.

    So, the question I have now is if I take the screws out of the back and pull this case apart to get under the bobbin seat are there any issues that this might cause that I need to be aware of ahead of time?

    Thanks.


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Hi


Thanks for using FixYa. When a machine stops operation due to tangled thread, do not turn the pulley by force. If the pulley is turned by force then, lower thread might not be picked up correctly and stitches might not be formed correctly. You’ll need to remove a needle plate and cut the tangled threads by scissors or cutter. Also when you thread the machine do make sure you have the presser foot up so the thread goes between the tension discs, top tension between 4 and 6 normally, make sure the bobbin in the correct way round, you should be able to pull the thread through the bobbin case with some resistance, if it is too loose you will need to tighten the screw clockwise on the bobbin case, if it is too tight you will need to slacken it off a bit, remember the thicker the thread the tighter the tension becomes and even worse if you do not use a mercerized thread, if you need to check the top tension, with the presser foot down put your left thumb just above the eye of the needle and you should only just be able to pull the thread through.
Please do accept the solution if the issue is resolved or else revert for further assistance.


Thanks
Rylee

Posted on Feb 03, 2010

  • Rylee Smith
    Rylee Smith Feb 03, 2010

    First thing the solution was for your machine not another machine. Secondly, as I said earlier you’ll need to remove a needle plate and cut the tangled threads by scissors or cutter. Please do accept the solution if the issue is resolved or else revert for further assistance.


    Thanks
    Rylee

  • Rylee Smith
    Rylee Smith Feb 03, 2010

    Yes, you can open the bobbin case and nothing else will happen. You'll be able to untangle the thread from the bobbin. However, if still the issue is not resolved, then you'll need to contact the local repair tech. Please do accept the solution if the issue is resolved or else revert for further assistance.


    Thanks
    Rylee




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