Question about Sony Alpha DSLR-A200K Digital Camera

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MY BUILT-IN FLASH NO LONGER WORKS WITH MY SONY ALPHA 300 DSLR

I have tried everything the manual suggest. I have only had this camera for three months.

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In that case it's broken and is not a DIY fix. Usually it's either the flash tube or flash charging circuitry/capacitor, and they're the sort of things which can just fail suddenly.

Your camera will still be under the manufacturer's one year worldwide warranty, so contact Sony in your country to find out what the local arrangements are.

You'll need to provide proof of the purchase date, if you cannot do so then the repair will be chargeable; Sony have a fixed fee policy for dSLR repairs and if you're in the UK then it's currently £114.56.

Note that if you're in the UK then you additionally have Sale of Goods Act protection for up to six years (five in Scotland). The Act states thaty goods must be of durable quality with respect to the price paid and intended use. Clearly the camera should not fail within such a short space of time so you may be able to return the camera and demand a refund from the retailer. Enforcing your rights is sometimes a different story altogether, but note that if you accept a repair from the retailer then you future rights to reject the goods are severely reduced.

One further VITAL point: if there is even the slightest evidence of any unauthorised repair attempts, all your consumer rights vanish.

On balance, I'd strongly recommend that you either return the camera for exchange/refund or return it to Sony under warranty.

Hope that this helps, all that I ask in return is for you to take a moment to rate my answer.

Posted on Feb 03, 2010

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