I have a firend taht sent his in when the screen froze on loading . they sent him a new one and it freezes on halo3 and becomes unrsposive. they told him it was his hard drive . what should i tell him.
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Try using a DVD cleaning disk, It's odd that it would have a dirty lens if it is somewhat new still. Also, try seeing if it freezes when you turn the xbox on (with game inside) by using the main button on the console. For some reason certain games will freeze randomly if you turn your system on with the controller (I'm not sure why yet)
If that doesn't work, you will most likely need to contact microsoft, a new game should not stall a new xbox. Your xbox should be under warranty for internal issues ( Don't open it yourself )
Normally that is a sign of a low connection to your internet. Normally referred to as "Lagging". Either your internet connection is low, or the Host in which your playing your online game off of has a low connection.
All this being said if the game works fine off line.
Check your Internet Connection, making sure it is a Strong connection.
Well if these spot are consistent on certain disks time after time it is most likely a scratch, smudge or defect on the disk. check them all for scratches and if they are dirty try to clean them very gently with a soft cloth. This would only really concern your actual console if it occurs during heavy game loading or at the same spot during a load. Try cleaning all your disks and get back to me. GL
make sure your discs are clean then try again if same occurs put a cleaning disc into your console this will clean any unwanted dust particles if same occurs again you may have a problem with your laser that reads discs i had same problem
Definitely, try exchanging the hard drive, as it could be that it is corrupt, also try clearing the cache on the drive by following the directions on Microsoft's website, under the solutions for the system freeze ups. If this does not fix the problem, then you definitely want to get a refund for the console.
Your system is headed for the dreaded red ring w/ three red rings. My system started doing the same thing just before this happend. If you have a service plan with it i would suggest returning it and getting a new one.
I tried all the there little tricks as well deleted everything off my harddrive all that good stuff i think it made mine worse. Cuz after all that i turned it back on and bam three red lights and no picture or sound.