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I can't locate my appdata file on my computer. Every once in a while something will come up that will mention that something is going to be stored there, but I cannot find it in the path that was outlines.

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Instal the total commader when its instaled open it click Configuration-menu-display-click on show hidden/system files(for experts only) then apply,select c drive then you should view Application Data. 

Posted on Feb 04, 2010

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Posted on Jan 02, 2017

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ImageBrowserEX won't load past 80%

It is important, that you ALLOW in the InternetOption of IE the ActiveX
- Run ActiveX controls and plugins

Nov 28, 2012 | Canon Powershot Sx240 Hs 12.1 Mp 20x...

1 Answer

The application preferences file is damaged. Please remove it and re-launch QuarkExpress [297] Where is the preferences file located? (Version 9, Windows 7)

The preferences file will be in the User\AppData folder.
C:\Users\ your user name\AppData\ Local\Quark\QuarkXPress 7 is the location in Vista with version 7 and it should have a similar location in Windows 7.

C:\Users\ your user name\AppData\ Local\Quark\QuarkXPress 9 is likely. (AppData has 3 folders - Local, Local Low and Roaming.)

You should not delete the folder. Instead rename it. Right click on the folder and select Rename. Then name it
old_QuarkXPress 9.

This could be a hidden file. If you click Start and then enter Show hidden folders. Then put the bullet on Show hidden files, folders and drives. Then click Apply and OK.

If moving the AppData location to another folder doesn't solve the problem, check if there is a Preferences file in the Program Files folder (
C:\ Program Files\ Quark\ QuarkXPress 7.x for the old version.) If the new version is built for the 64-bit OS, it might be in the x64 Program File folder. Again rename the file if it is in that directory.

I hope this helps.

Cindy Wells

May 14, 2011 | Computers & Internet

1 Answer

The Print Shop Deluxe 2.0 will not start in Vista


If the error you are getting says: "A problem occurred while initializing the data application: you may have to repair this installation. Details: UserDbAccessFailure"

You can follow this procedure from the Broderbund forums:

First we will need to unhide the hidden folders on your computer. To do this please do the following:
  1. Go to Control Panel
  2. select Folder Options
  3. Click the View tab
  4. Click Advanced settings
  5. click Show hidden files, folders, and drives
  6. click OK.
After this is completed: Navigate to this directory: C:\Users\*username*\AppData\Local\The Print Shop\The Print Shop 2.0 (Standard, Deluxe or Pro) Or perform the following steps to get to the location:

  1. Click on the Start Menu
  2. Click on Computer
  3. Double-click on (C:) Drive
  4. Double-click on Users
  5. Double-click on the current user name folder
  6. Double-click on AppData folder
  7. Double-click on Local
  8. Double Click on The Print Shop
  9. Double-click on The Print Shop 2.0
Once you are at the correct folder location please do the following
  1. Right-click the file named "userdata.psdb"
  2. Select Rename
  3. Name the file userdata.old
If that does not work, you could try updating to the latest version as detailed here.

May 04, 2011 | Broderbund The Print Shop 20 Deluxe for PC

1 Answer

I don't want Palladium on my computer and I can't delete it

Manual Removal procedure for Palladium Pro The first step you must take in order to remove Palladium Pro is to stop one of the following processes below. Only one of them will be running.
  • Palladium.exe
  • PalladiumPro.exe
  • Palladiumantivirus.exe
  • Z.exe
To Stop this process you can browse to the file location shown below and re-name the file first and then restart your computer. Then browse to that file location again and delete the file.
The next step in Palladium Pro removal is to delete the following file:
Windows XP :
  • C:\Program Files\Palladium Pro\PalladiumPro.exe
  • C:\Documents and Settings\USER NAME\Application Data\Palladium.exe
  • C:\Documents and Settings\USER NAME\Application Data\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Palladium Pro.lnk
  • C:\Documents and Settings\USER NAME\Application Data\Roaming\Microsoft\Windows\Start Menu\Programs\Palladium Pro\Palladium Pro.lnk
  • C:\Program Files\Startup\Palladium Pro.lnk
Windows Vista / Windows 7 :
  • C:\Users\YOUR USER NAME\AppData\Palladium.exe
  • C:\Program Files (x86)\Palladium Pro\PalladiumPro.exe
  • C:\Users\YOUR USER NAME\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Palladium Pro.lnk
  • C:\Users\YOUR USER NAME\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Palladium Pro\Palladium Pro.lnk
  • C:\Program Files (x86)\Startup\Palladium Pro.lnk
  • C:\%AppData%\Z.exe
Once you have successfully deleted these traces, Palladium Pro should no longer be running in your machine and now you should run a complete virus scan for the system using Spyware Doctor with Antivirus. This will let you know whether you have been able to remove all the traces of Palladium Pro successfully and also whether there is any other threat still available in the system.
If you need advanced help or an expert we recommend
Palladium Pro Registry Removal Procedures Now that your system is free from the Palladium Pro file traces that have been mentioned above, it is time to get rid of the infected registry items.
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run "Palladium"
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run "Palladium Pro"
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run "Palladium Pro"
  • HKEY_CURRENT_USER\Software\Palladium Pro
It is important that you run a complete virus scan for your computer when you are done with the removal procedure to ensure maximum protection for the system. For that, we suggest you to run the scan with Spyware Doctor with Antivirus.
Palladium Pro Directories: XP
  • C:\Program Files\Palladium Pro\
  • UPDATED: We have a report of it being at C:\Windows\Palladium Pro for some users.
Windows 7 / Windows Vista
  • C:\Program Files (x86) \Palladium Pro
Or mail me we will remove it through remote desktop support

Jan 27, 2011 | Computers & Internet

1 Answer

I have a school assignment that I have to find a solution for: Problem is this: I am running windows 7 with the lastest version of iTunes on a Lenovo notebook. My music files play normally but the...

  • Update to the latest version of iTunes.
  • Update your audio drivers
    • Check to see if you have the latest audio driver updates for your computer and any installed components. Audio driver software updates often offer improved performance for your system. Read this article to learn more about updating drivers on your Windows PC.
  • Remove third-party iTunes plug-ins:
    • On Windows XP and Windows 2000, iTunes plug-ins are stored in the following location:
      C:\Documents and Settings\username\Application Data\Apple Computer\iTunes\iTunes Plug-ins
      Note: The "Application Data" folder is hidden by default. Choose Tools > Folder Options in the file browser window, then click the View tab and change the "Hidden files and folders" option to "Show hidden files and folders."
    • On Windows Vista or Windows 7, iTunes plug-ins are stored in the following location:
      C:\Users\username\AppData\Roaming\Apple Computer\iTunes\iTunes Plug-ins
      Note: The "AppData" folder is hidden by default. Choose Organize > Folder and Search Options in the file browser window, then click the View tab and change the "Hidden files and folders" option to "Show hidden files and folders."

Nov 22, 2010 | Lenovo 3000 G530 Notebook

2 Answers

Every time I try to open itunes it says "itunes stopped working and was shut down" I even tried re installing it with no success

You should try this:

Follow the steps below to create a new user account in Windows Vista

From the Start menu, choose Control Panel.
  1. Open Add or remove user accounts (If using the Classic View in Windows Vista, open User Accounts. Then open Manage another account).
  2. Select Create a new account and follow the instructions to complete the account setup process.
  3. Once the new account is created, choose Log Off from the Start menu.
  4. Log into the newly created user account.
  5. Open iTunes and determine whether the issue you were experiencing persists in this new user.

If still it doesn't work than follow the folllowing steps:

  • Remove iTunes Plug-ins
    Third-party iTunes plug-ins can cause many issues, particularly if the plug-in has not been updated to be compatible with new versions of iTunes. iTunes plug-ins are stored in the following location:
    C:\Users\username\AppData\Roaming\Apple Computer\iTunes\iTunes Plug-ins

  • Remove iTunes Preference files
    Some of the files that iTunes uses to store settings and preferences may be unusable and cause issues. iTunes has two folders where preferences are saved. Move one of them to the desktop and test to see if the issue persists. If it does, move it back and remove the second folder. The location for the two preference folders are:
    • C:\Users\username\AppData\Local\Apple Computer\iTunes
    • C:\Users\username\AppData\Roaming\Apple Computer\iTunes

  • Jun 30, 2010 | Apple iTunes

    1 Answer

    My xbox died got a new one and cnt recover my

    It is a common problem to lose email, password, etc.

    1. Some of your login/email information is available in temporary internet files. So, you need to find out where your temporary internet files are. Typically this is available in the tools menu of your web browser. On my Internet Explorer, I can find it from Tools->Internet Options->Browsing History->Settings->Current Location. On my computer, my temporary internet files are in "C:\Users\XYZ\AppData\Local\Microsoft\Windows\Temp orary Internet Files\". Write this exact location/path down - no misspellings. If there is a forward or backward slash at the end of this location, write it down WITHOUT the ending forward or backward slash. On my computer, I wrote down <gras>"C:\Users\XYZ\AppData\Local\Microsoft\Window s\Temporary Internet Files" . Notice that I wrote down this location without the ending backward slash. (This part is important.)

    2. Start biterscripting . (If you don't have it already, download it free from any of the download sites - just google up the word biterscripting .)

    3. Copy and paste the following command on biterscripting command line - all on one line - exactly as shown - no misspellings.

    scr SS_FindStr.txt dir("C:\Users\XYZ\AppData\Local\Microsoft\Windows\ Temporary Internet Files") files("*") str("") > "C:/x.txt" ; system start "C:/x.txt"

    Note that although I am using "C:\Users\XYZ\AppData\Local\Microsoft\Windows\Temp orary Internet Files", you should be using whatever you wrote down in step 1. Also, although I am using "" as the search string, you should use an appropriate search term for your search - such as,,, etc.

    It will take some time for the above commmand to complete and come back (about 1 hour for me), but once done, it will open a text file for you. It will list various files and search strings it found in temporary internet files. You will find all kinds of interesting information in there. Using Edit->Find or CTRL-F, try to locate your search string ( in my example ).

    Your ability to find things this way is limited only by two factors.

    1. How much information is on your computer.
    2. How well you follow these instructions.

    You can also use a similar approach for finding things in your email folder. Good luck.

    Mar 18, 2010 | Microsoft Xbox 360 Console

    1 Answer

    Getting error code 1606 no acdess to network location %APPDATA%

    %appdata% is not a network location. It is a systemwide variable

    %appdata% it is a directory on your computer

    For Vista it is C:\Users\yourusername\AppData\Roaming\
    for XP it is C:\Documents and Settings\yourusername\Application Data\

    I think the application is having problems locating it.

    Nov 22, 2009 | Computers & Internet

    1 Answer

    Upgrade for settlers downloads but won't run

    I had this issue as well. Download the patch directly from the website, and run it locally. Afterwards the updater won't find a newer patch, and goes directly to the game. I don't know whether this will break again once a new patch is released, but you should be able to manually install it again at that time. Patches can be found at under support --> patches.

    This link may take you directly to the right place.

    Aug 02, 2009 | Ubi Soft Entertainment The Settlers: Rise...

    1 Answer

    Unable to burn DVD, unable to access the video_TS.ifo

    Hope This Helps!!! Please Rate my Response!!! Thanks!!! 
    In order for me to better assist you, I will need a copy of your 123 product’s “Log Files”. Below you will find Instructions to assist you in locating these log files for both windows Vista, and Windows XP. I will also need you to include your License ID and/or Customer ID, your version number, and the name of the movie you are trying to copy. 
    You may reply to this email with the log files or send them to

    1. Click start, and click the “Computer” button. 
    2. Once in my computer, double click on the “Local Disk C:” icon, and click on the “Users” folder
    3. Double click your User name
    4. Once inside the folder, click the “Organize” button in the upper right hand corner of the screen.
    5. Click “Folder and Search Options”, and move select the “View” tab.
    6. Scroll down to the “Hidden Folder’s” file, and select the “Show Hidden Folders and Files” button. Click “Apply” and “OK”
    7. Now you will be to see the “AppData” folder, double click that folder.
    8. Once there double click the “Local” folder, then the “Virtual Store Folder”, “Program Files”, “123 Copy DVD”, and finally “Log”.
    9. Attach to email, and email it to


    1. Click start, and click the “My Computer” button. 
    2. Once in my computer, double click on the “Local Disk C:” icon, and click on the “Program Files” folder.
    3. Once inside the folder, specific to your program (Example: 123Movies2PSP or 123CopyDVD)
    4. Attach to email, and email it to Follow Each and Every Step!!! 

    Feb 17, 2009 | Navarre 123 Copy Dvd Gold for PC

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